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Popup when WEBROOT is opened

  • 13 February 2019
  • 3 replies
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Every time I open WEBROOT on my PC, I get a popup in the lower RH screen telling me to review how well WEBROOT has protected me. After I do the review, I still get the popup. Can this be turned off?
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Best answer by ProTruckDriver 13 February 2019, 01:07

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Userlevel 7
Hello Reg,



Sorry about the pop-up. Run a scan and reboot to see if that stops the pop-up. I'll also ping our Forum Administrator on this problem. @LLiddell



Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.
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Thanks 👍
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Every time I open WEBROOT on my PC, I get a popup in the lower RH screen telling me to review how well WEBROOT has protected me. After I do the review, I still get the popup. Can this be turned off?

We don't push any notifications asking for a review, do you happen to have a screenshot? Also, if you could, please send me your keycode via private message so I can investigate further.

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