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Renaming C:program file

  • 8 March 2022
  • 1 reply
  • 224 views

Yesterday (3/7/2022) I started to get C:\Program” warning messages on my personal computer.    I see some replies in the Related topics.   The replies are several years old.    It’s difficult for me to determine if this is an issue that I should address and fix.   Or just ignore.   Can someone please help?

 

Here is what I’m seeing on my personal computer:  

File Name Warning:   There is a file or folder on your computer called “C:\Program” which could cause certain applications to not run correctly.   Renaming it to “C:\Program1” would solve this problem.    Would you like to rename it now?      I clicked on the Rename button.

 

After I click on the Rename button, I get the message “File Access Denied - You’ll need to provide administrator permission to rename this file”.     I clicked on the Continue button

 

After I click on the Continue button, I get the message “This action can’t be completed because the file is open in Webroot SecureAnywhere”.      Clicking on the Try Again button doesn’t help because the file is still open.

 

 

 

 

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Best answer by TripleHelix 8 March 2022, 20:47

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Userlevel 7
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Hello @JJK1234567 

 

Please contact Webroot Support and they will help you. I haven’t seen this issue personally.

 

Webroot Support:

Submit a ticket or

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

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