The renewal is for my YOGA which my wife uses at home since I received a company laptop which the renewal email is coming to.
Will the YOGA Laptop still receive the renewal, if not how do I make sure that the renewal is update on the proper laptop?
This topic has been closed for comments
Userlevel 7
+63
Hello
For things like this it’s best to Submit a Support Ticket and they will sort it out for you. Or you can contact them: https://www.webroot.com/us/en/support/contact
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
I’d say that the quickest solution is actually to call our customer sales team. They handle all renewal questions much faster than tech support will:
Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.