I start the scan, the scan cancels after 4 seconds. Subscription is current.
Best answer by ProTruckDriver
View originalI start the scan, the scan cancels after 4 seconds. Subscription is current.
Best answer by ProTruckDriver
View originalHello
Please try to uninstall and reinstall this way and if it doesn’t fix the problem then contact support.
Please follow the steps closely!
Info in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
Webroot Support:
Call 1-866-612-4227
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
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