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ShellExtension.dll shortcut created by Webroot

  • 14 December 2021
  • 1 reply
  • 23 views

When I cold boot my Win 10 system, I note a new desktop shortcut for “Webroot” - whose link is to open a file “C:\Programs\ShellExtension.dll.  Every time - despite my deleting the shortcut before shutting down.  What’s worse, as part of the bootup process, I always get a  pop up box “ How do you want to open this file? Internet Shortcut ShellExtension.dll .”

How do I prevent the shortcut creation and the bootup message?  Many thanks.  Peter

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Best answer by TripleHelix 14 December 2021, 18:52

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Userlevel 7
Badge +63

Hello @PSilversmith 

 

This is one I have not heard about in all my time here so I would suggest you contact Webroot Support Directly.

 

Technical Support

Webroot Support:

Submit a ticket

Call 1-866-612-4227

 

Thanks,

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