Solved

Strange Webroot icon

  • 28 May 2020
  • 1 reply
  • 120 views

When I run Task Manager I see 4 Webroot icons - 2 usual and 2 unusual (darker green, plainer W). Do I have a virus running?

icon

Best answer by TripleHelix 28 May 2020, 18:20

Hello @philadamlucy 

 

Yes there are 4 processes in all now so that is the new normal!

 

From the Beta group 6 months ago!

 

Hello,

Starting tomorrow we will update your Consumer Community Beta systems to include a set of new files and processes.

Only systems at Windows 7 or higher will receive the update.

New files will be added in these locations:

C:\ProgramData\WRCore\CoreService

C:\ProgramData\WRCore\SkyClient\DB

C:\Program Files\Webroot\Components

C:\Program Files\Webroot\Core

C:\Windows\System32\drivers (WRCore.x64.sys)

And two new processes will run:

WRCoreService.x64.exe

WRSkyClient.x64.exe

There are no changes to the existing agent installation on your system.

We are interested to learn of any performance or stability issues you encounter after this update.

Thanks,

Brad

 

Sorry but that’s only info that Webroot will give us!

 

Thanks,

View original

1 reply

Userlevel 7

Hello @philadamlucy 

 

Yes there are 4 processes in all now so that is the new normal!

 

From the Beta group 6 months ago!

 

Hello,

Starting tomorrow we will update your Consumer Community Beta systems to include a set of new files and processes.

Only systems at Windows 7 or higher will receive the update.

New files will be added in these locations:

C:\ProgramData\WRCore\CoreService

C:\ProgramData\WRCore\SkyClient\DB

C:\Program Files\Webroot\Components

C:\Program Files\Webroot\Core

C:\Windows\System32\drivers (WRCore.x64.sys)

And two new processes will run:

WRCoreService.x64.exe

WRSkyClient.x64.exe

There are no changes to the existing agent installation on your system.

We are interested to learn of any performance or stability issues you encounter after this update.

Thanks,

Brad

 

Sorry but that’s only info that Webroot will give us!

 

Thanks,

Reply