The software has been "fully" uninstalled and the only remnant I can find is the application entry in "Ädd/Remove Programs".
I have tried both the Webroot removal tool and the upgrade tool which both run and report success however the entry remains.
>> Webroot SecureAnywhere 9.18.44
Any help would be greatly appreciated.
Best answer by akim
Hello @McHenry, please try the instructions provided here and if you need additional assistance, please contact the Webroot support team and they will be happy to help further.
Webroot Business Support:
Submit a ticket
Call 1-866-254-8400 (US), +44 (0) 808 101 7260 (UK), +61 2 8071 1903 (AU)