Is there any way to uninstall Web Threat Shield from FireFox without using GPO? I have Windows 10 home and there is no GPO on the home version.
Just Disable within the Browser!
UPDATE: Too early to dismiss this just yet.
I Disable it in FireFox and Webroot keeps turning it back on.
I seems like Webroot docent want you disable it too.
If you don’t want the Web Threat Filter then open the GUI and Click on Advance Settings and go here a uncheck all the boxes but NOTE that will disable and remove from all supported Browsers!! Or choose what you want to uncheck.
I hope this is what you want.
Is there a reason you don’t want the Web Threat Shield on Firefox or other Browsers? You can always Submit a Support Ticket and they can help you sort out any issues you might have.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Is there a reason you don’t want the Web Threat Shield on Firefox or other Browsers?
You have no cotrol of what sites you want No whitelist.
I check with Best Buy where I bought it from and they would not take of off. They said it can not be disabled not less you use GPO which Windows 10 home dosn’t exist.
I have a contract with the IT pro there.
Also, I can not start a ticket with Weboot it will not let me login. I keep getting this stupid error everytime:
Please click the button to accept our cookies. Some may have been set already. Read about our cookies and how to manage them. Cookies on my PC allowed This is a result of whoever created the website made an error in the webite code.
If you hit a bad Website you can click Unblock page and continue if you really want to and that will whitelist the site locally on that device.
Are you having issues with good sites?
You can call support:
Submit a ticket
Yes some have that issue and I don’t know why because I never had an issue with support tickets!
@freydrew @khumphrey when will this get fixed for most users?
yes having some issues with some good sites randomly ie spotify or iheartradio
No issues here with those 2 sites? Are you sure it’s Webroot or Firefox’s bad site protection? https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work
To check sites go here: https://www.brightcloud.com/tools/url-ip-lookup.php
it doing it on Chrome as well
Can you do a clean reinstall?
Please follow the steps closely!
Please let us know if that resolves your issue?Thanks,
I’ll just let Best Buy Geek Squad do that remotely. They have all the info.
Since you bought Webroot via BestBuy, you will have to go through their tech support channels to resolve your issue. Please let us know how that turns out!
The Geek Squad just untiked “Activate Browser Extensions” and deleted the firstname.lastname@example.org on my FireFox profile and the Extension is gone.
Can you go to the sites that were blocked before, now?
I can get to them now without any problems after the Geek Squad did their thing.
Great to hear, but it’s very odd as I don’t see that issue with Firefox or any other Browser.
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