Update CC on file

  • 18 March 2020
  • 2 replies
  • 90 views

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My bank just sent a new credit card (CC) to me. I can’t find the place within my Webroot account where I need to replace the old CC number with the new one. Please advise. Thanks!


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2 replies

Userlevel 7
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@smaclean22 ,

I believe you can change the card number if you login to Webroot via the website and “My Account”.

My Webroot subscription is free since I’m an employee so I don’t have the option on my account, but you should!

Please let me know if that’s not the case and I’ll help you take next steps.

-Keenan

Badge +3

Thank you for your reply. Although I can click on My Account, I see no tabs/links to “Settings” or “Billing” etc. I have since seen that I should call  1-866-350-6089  for assistance.

Thanks again! I appreciate your trying to resolve the problem for me.

Steve M.