upgrade fail for Internet essential 2010 5 user ( Quantity -726

Hello members

I bought 760 webroot essential 2010 5pc 10 gab but

It fails to register / upgrade yesterday.

Also sold about 44 keys. To customers & some key expired overnight.

Please advice :-

This topic has been closed for comments

Userlevel 7

+63

Hello @Jaytech

If it’s 2010 version it’s not supported anymore, I don’t know if Webroot can help you but you can contact Webroot sales to see what they say!

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

HTH,

but it is valid in weboot concole for 362 days.

Edited screen shot due to showing third keycode. ~PTD~

Userlevel 7

+25

@Jaytech

I’m not sure on this one. Business keycode questions like this are really best answered by our business support

Please give them a call or submit a ticket

Thanks

Tyler

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