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"Web Page Blocked! for ana site that is a source of educational products for gradschool.

  • 21 January 2021
  • 6 replies
  • 554 views

Web Page Blocked!

Client IP: 45.87.214.108

Server IP: 10.100.5.32
Attack ID: 20000022

How do I unblock specific pages that webroot is blocking.  This is an educational curriculum site and it is absurd that it is blocked!!  How very irritating that it is coded so wrongly!

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Best answer by DanP 21 January 2021, 15:28

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6 replies

Userlevel 5
Badge +17

I suggest you log a support ticket with Webroot.

Wait till Webroot responds as if you lodge another ticket you go to the back of the queue.

Userlevel 7
Badge +35

Hello @BubblesinMT,

 

For websites you can submit a change request here: https://www.brightcloud.com/tools/change-request.php

 

-Dan

So I submitted a request to bright cloud and they responded that it was cleared on their end but this is the code I am still getting: 

 

Web Page Blocked!

The page cannot be displayed. Please contact the administrator for additional information.

URL: sonlight.com/

Client IP: 74.119.146.35
Server IP: 10.100.5.32
Attack ID: 20000022

 

I did not see this issue before loading Webroot, but am uncertain whether it is a Webroot issue or not.

Suggestions?

Userlevel 5
Badge +17

I am using Webroot on a Windows 10 Pro 64 Bit and have no issues connecting to sonlight.com with Micrsoft Edge or Opera.

Userlevel 7
Badge +63

Hello @BubblesinMT 

 

It shows fine on Webroot BrightCloud and I have no issues on Firefox, Chrome and Microsoft Edge! https://www.brightcloud.com/tools/url-ip-lookup.php

 

 

HTH,

Userlevel 7
Badge +63

Also: https://whatismyipaddress.com/ip/74.119.146.35&zoom_level=10

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