My webroot, which is usually green, is now blue and gives the message that scan failed and secureanywhere can't reach the internet to obtain threat info. I have uninstalled and reinstalled the program...still no action...What is the deal?
Best answer by TripleHelixView original
Are other internet processes working as normal?
Do you have a VPN enabled?
Have you tried reaching out to our SUPPORT TEAM ?
All other processes fine
no vpn on
Can you please do a clean reinstall of WSA this way!
Please follow the steps closely!
Please let us know if that resolves your issue?