My webroot, which is usually green, is now blue and gives the message that scan failed and secureanywhere can't reach the internet to obtain threat info. I have uninstalled and reinstalled the program...still no action...What is the deal?
Best answer by TripleHelixView original
Can you please do a clean reinstall of WSA this way!
Please follow the steps closely!
Please let us know if that resolves your issue?
All other processes fine
no vpn on
Are other internet processes working as normal?
Do you have a VPN enabled?
Have you tried reaching out to our SUPPORT TEAM ?