We have been using webroot now for a few months and I have been exploring some of the features that webroot has and I stumbled across the download and run file feature and I was testing it but for some reason I am not able to get it to work. Basically I am trying to run a .msi installer and its not working. Does anyone know which directory the file gets stored when its downloaded? What is the correct syntax that should be used? Any help is greatly appreciated
Best answer by WaymonBView original
If you're still having trouble let me know and I can have support reach out to you.
There's no fix for this as it's not broken, more just clarification. When edtrud wrote in with a support ticket, this is essentially what I told him.
The "Download and run a file" option is specifically designed for Webroot related tools. In fact, all options under the Advanced section of the Agent commands are designed for support and escalations. Anything that you try and push through the Advanced section is unsupported, unless specifically instructed by the support team.
Hope that helps,