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Who or where do I send logs of a possible threat for analysis?

  • 24 March 2019
  • 1 reply
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I have a possible threat on my android device that has been suspiciously, and persistently running in the background. The app appears to take the name 'abracadabra' and I have no idea nor information about it. Can someone please direct me to the the proper channels (an email address perhaps) for help in analyzing the logs I have collected from my device. Thank you!
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Best answer by Ssherjj 25 March 2019, 00:48

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Hello @enricogcastillo m



Welcome to the Webroot Community,



Please look here at this thread. https://community.webroot.com/webroot-mobile-security-for-android-15/the-mystery-of-abracadabra-296991#post297004



So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.



Support is free of charge with a Webroot subscription.



Hope this helps?

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