Question

why?

  • 7 September 2022
  • 1 reply
  • 11 views

I purchased one Dell laptop from Best Buy, which allows me to use Webroot AV for free for 6 months. Why I have no way to install the software in my laptop permanently? I can only be using the Webroot tool every time when I open the webpage and then it pop-outs. Next time I have to repeat the same procedure when I want it. 

Please let me know why and the way to solve this issue.

Appreciate your kindly assistance.

Best regards,

Frank Song


1 reply

Userlevel 7

Hello @frydsong Welcome to the Webroot Community Forum

Please contact Best Buy to sort this problem:

Webroot Subscription Software from Best Buy:

Chat with a Geek Squad Agent

Call 1-888-BEST-BUY or (1-888-237-8289)

HTH,

Dave.

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