Question

Youtube video sharing

  • 18 August 2019
  • 1 reply
  • 93 views

Badge +1
I'm new to Webroot. I was on Youtube and saw a video I wanted to share. I've done this many times before Webroot. The popup opens and then immediately closes. Is there a setting I can change?

1 reply

Userlevel 7
Badge +55
Hello @Vikingjerr ,

Welcome to the Webroot Community,

I just tried sharing a YouTube video as I run Webroot on a PC and Mac using Firefox and I am not having an issue. Have you tried different browsers? Chrome, Firefox, Micorsoft Edge..etc? Have you checked YouTube Privacy Settings perchance?

If you think Webroot may be the cause then Shut down Webroot SecureAnyhwhere by right clicking in the taskbar and select shutdown and enter the captcha and see if you can share the YouTube video. If so then the best thing to do is Submit a Support Ticket and they will help you troubleshoot this issue free of charge with an active Webroot Subscription.

Hope this helps?

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