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On Samsung Galaxy android s3. There is permanently an nbryb.com scam on Google Chrome. I tried scanning with Webroot then installed Malwarebytes both not detecting this virus. Please can someone help me. I am not a techie person so please keep any kind help you can give me in simple terminology. Very concerned and appreciate any assistance you may be able to give. Thank you
I am getting this error for webroot I can get it started if I press the F8 key on boot and disable the driver signing but soon as I reboot again I have the same problem. How can I fix it so web root will run with out hitting F8 everytime?
I have installed webroot secure anywehere endpoint protection trial version in my laptop. now i am unable to remove the antivirus. When i tried to remove anitivirs , its requesting me to remove from the console first. I fogot the secure code and i am not able to login to the console. When i try to reset the securecode its asking me another security question, which answer i forgot. I get an error - Error(UPA004) How can i reset this security code and remove webroot from my pc
Web Page Blocked!Client IP: 184.108.40.206Server IP: 10.100.5.32Attack ID: 20000022How do I unblock specific pages that webroot is blocking. This is an educational curriculum site and it is absurd that it is blocked!! How very irritating that it is coded so wrongly!
I rarely “sign-in” to my.webrootanywhere.com, but attempted to do so today, after renewing my subscription. When entering my username/email and password, I am then asked to enter an “Authentication Code”. I cannot locate an “Authentication Code” anywhere. I have a “security code”, a “product keycode”, but I do not recall ever having an “Authentication Code”. As far as I recall, I never set up 2-factor-authentication (and if I did, I do not receive an email or text with a code after entering my username and password). Please advise as to how I might resolve this issue. Thank you.
I have suspicious notifications popping up from "www.mp3juices.cc" I think this began when I was hunting some sound clips for a film project and must have downloaded something sketchy unawares. OOPS. Now I'm getting notifications with scantily clad women and also notes that say "System infected! Click here to clean up!" in various versions. Webroot has done its scan and finds nothing. However, it's obvious there is malware. What can I do? Do I need a different software to find this?
Hi, When I click refresh configuration, I get: an active internet connection is required to check for update. When I look in the secure anywhere portal, I can see that my system was seen last in december. When I create a ticket, support asks me to run wsalogs.exe, which fails uploading the resulting file to the ftp server .. because I have no internet connection When I mail the file .. the file is too big for the mail server. I'm getting a bit annoyed by all this My system is almost always connected to the internet. IE, Firefox, Chrome .. and a bunch of other applications that need the internet are all working fine. I cannot uninstall webroot, it needs to be done in the SecureAnywhere portal, but it doesn't see my system anymore. Running wrsa -uninstall, tells me "SecuryAnywhere is currently managed by the Web Console and all changes need to be applied centrally. Please refer to the SecureAnywhere documentation for further inform
2 days ago BF2042 updated and in the process updated East Anti Cheat (EAC) which is what SecureEverywhere is blocking. Everyone that is using this AV can no longer launch the game. The EXACT thing happened when they updated Back4Blood and updated EAC in the process. Webroot pushed a patch that fixed it. I have sent a support ticket to Webroot but have heard nothing. Oh, BYW, when you completely uninstall SecureAnywhere, the game runs fine.
I need to remove webroot from a computer which I will no longer have. When I try to uninstall webroot it will always have a screen saying: “It is necessary to log in as an administrator to access this feature”. What procedures do I do in order for webroot to know that I’m the administrator which has permission to remove it? To top it off, I have automatic renewal for this service every March.
Lately my firefox browser has been acting up, so I decided to refresh it (delete all add-ons and user data). However in doing so my webroot filter extention (add-on) for firefox was deleted. I’ve looking all over to find a way to reinstall the add-on, but haven’t found any way to reinstall the add-on.
I hate to ask this and please no responses telling me to get off these versions of Windows because they aren't supported by Microsoft. I already know that and I'm pushing for upgrades, but I don't control the budget. My question is, how much longer will Windows XP and Windows Server 2003 be supported. I asked last year on this [url=https://community.webroot.com/t5/Product-Questions/Windows-XP-and-Windows-Server-2003-Support/td-p/305480]post[/url] and was told April 2019. I had heard previously that might be extended and was wondering if that had been decided yet and if so, for how long? Our subscription is up in January and I wanted to get an idea at what we'd be looking at. Thanks for any help you can provide! Sincerely, Nic
Hello. We have a client who is moving IT services to a new MSP, away from ours. In working with the new MSP, we found they also use Webroot, and asked if we could simply "migrate" all existing managed Webroot installs to their control. It looks like I can "push" the new MSP's keycode to all of the workstations and servers in our console by going into each 'Group' and doing a select-all and Agent Commands > Keycode > Change keycode... and punching in the new MSP's keycode provided to us. However, is this the best way to do this? Will exclusions, policies, etc. move over to the new MSP, or are they going to start with only having control of the client's machines, requiring them to push all new policies without knowing anything about the machines or the users' needs? Is there a better way?
We're having a problem where multiple users are stuck on an older version of the software (220.127.116.11) and I'm not able to get the software to update without uninstalling and installing the software again. When I try to select the 'refresh configuration' option from one of the agents that is having this issue, I get an error saying it's currently using the newest software. This is occurring on our windows and mac users. Does anyone know of a command I can push through the webroot portal or of an agent procedure I can use to force the agent to update without having to reinstall it?
The Webroot Filtering Extension is crashing tabs in Firefox 80.0.1; however, I can’t remove/uninstall the add-on even if I uninstall Webroot completely. I can’t remove it in the new Edge browser either. Also, how can I stop Webroot from managing Firefox and other browsers after I uninstall it from my system?
I have the Win32.localinfect.2 on my computer but it won't come off. I’m 14 years old on an expensive PC my dad built, I’m using WebRoot antivirus but for some reason when I try to delete it with this antivirus it sort of like, adds more virus files to my PC, please please help me because from the research I've done the antivirus should do the work and this virus can be very very dangerous later on if I don’t do something about it.
We are deploying Webroot to our clients and have been running into an issue with users unable to login at a certain point. After testing we found it has to do with Webroot being installed on there but we cant figure out what is causing the issue and we've had to remove Webroot. This seems to only be affecting Server 2008 R2 environments.
I am a web developer, 25 years in the industry. Webroot is giving off cautions on several of my sites today via Chrome or Firefox. Obviously, this is concerning for me. However, there is no further information other than, "this site may contain content that could affect your online security."I need to know *what* is causing this. When I looked under Webroot docs, it says, "These are generally benign sites, but have exhibited some characteristics that suggest security risk."My question is - what are the possible flags that suggested a security risk? As a developer, I need to know what third party scripts are setting off warnings in order to make my sites safe.I would love if the docs could be updated with a list. But more urgently, if someone could give me a collection of the flags that can set off the caution warning, that would be brilliant. All of these sites are new builds. I need to pinpoint the script that is not secure. Thanks in advance!
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