To Customer Support To Customer Support

Got an Idea?

Have a product request? Submit it here and vote for your favorite.

  • 626 Topics
  • 3,692 Replies

626 Topics

M
Mark3153

Add Billing Date to Dashboard for Sites and allow to add into Reports
New

At this point in time, I have to go in an check each site manually or maintain a separate list of dates for the billing date. Can this be shown on the Dashboard for each site and maybe also as a report emailed on a monthly basis?

18 0
M
8 days ago
J
jmnum New Member

Honey pot
New

Hello there,   Maybe for power users only but: I select a few files (microsoft office for instance) and Webroot copy them around and I rename them wisely. If they get modified,  Webroot rises an orange/red alert (especially if they get new macros). It might be my m...

45 0
J
21 days ago
8
8Yokahama1

How do I remove pin number installed in Webroot?
New

I have Webroot Secure Anywhere Internet Security.

70 1
Rank
24 days ago
Rank
TripleHelix Bronze VIP

Add support for Microsoft Edge within Identity Shield
Under Consideration

Can you please add the ability to add Microsoft Edge Browser to Identity Shield as at this time if you manually add Edge to Identity Shield you can't type in the address bar.   See here for more info: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Adding-Microsoft-Edge-to-Prot...

1105 5
H
1 month ago
Rank
RetiredTripleHelix Gold VIP

Remove System Analyzer from all products and just leave it as a standalone downloadable app.
Closed/Archived

With so many users questioning the results of System Analyzer over the years I would like to make a suggestion to remove it from all products and use the link to download and install the standalone version if a users wants to use it. I'm sorry but I find System Analyzer a useless tool and...

8033 40
P
Rank
1 month ago
M
mmaner New Voice

WiFi Security, DNS list
New

Would it be possible to add DNS list of Ad sites to block?

51 0
M
1 month ago
C
Cooltone

Mobile app and Mobile website Password Manager
New

Anti-virus and Password Management sync'd across PC/Mobile devices are now fundamental requirements for Personal Security today. Efficient, convenient user interface is also a fundamental requirement. SecureWeb browser extends Webroot Password Management functionality to Andoid phones and severely c...

190 2
1 month ago
P
pkuras

Better Reporting for MSPs
New

I am an MSP, and we use Webroot, along with ConnectWise Automate (LabTech). We need to be able to deliver reports to our clients that show them that we are delivering value for the services they pay us for, and that those services are effective. To that end, I would like to have a printed report wit...

96 0
P
2 months ago
G
Gorg Popular Voice

One log in per windows session on Password manager...Or...
Under Consideration

I'd like to propose the option to either let me log in once in to my password manager, or have it as a per windows session, and not browser session log in.   It's annoying to have to keep logging in to my password vault in Firefox every time I close and re-open the browser. If the option is alr...

8942 26
I
2 months ago
U
unclerobmacCINCY New Voice

Both Deep and Quick scan schedules
New

I've looked and it seems there is only one choice for scans, Deep or Quick. I have used over the years many virus and malware programs and most offer muti-choice scheduling. You could add a second kind of schedule or just off check marks for the days. What I'd like to do is alternate days of DEEP an...

78 0
U
2 months ago
S
sr46

Text To Speech Screen Reader Users
New

text to Speech Accessibility? Why is it not available in Wevbroot???? This has been a request for years now, Webroot is ignoring the disabled, why???? thousands of Blinded Veterans in the U.S. and they are ignored???? Webroot get with it, make the interface accessible to the Blind!! or don't you kno...

104 0
S
2 months ago
A
akhowell

Improve Accessibility of Webroot Interface for People Using Screen Readers
Under Consideration

The Webroot interface is difficult for people who rely on screen readers to use. The biggest problem is a lack of keyboard control. For example, someone with a vision impairment can't independently install the product, because you need to click in the field where the license key needs to be entered...

906 3
S
2 months ago
MajorHavoc Community Guide

Webroot Wifi Security Ideas
New

I just reinstalled, entered my credentials and logged in. I see message that it will run in the backgound and then go to the connect screen. I set my preferences to use US West, and press connect.    The little circle around the American Flag starts to spin, and the orange box says CONNECT...

95 0
2 months ago
A
Andre

No more popups
Under Consideration

A/V is supposed to sit in the system tray and do its job, that's it. Recently though I get a popup almost daily telling me my Personal Security Report is ready.  That is annoying as hell.  The reason I switched from Avira to Webroot is because Avira annoyed the heck out of me, and now you'...

161 1
P
Rank
2 months ago
ams963 Community Expert Advisor

Webroot Secure VPN
Closed/Archived

Webroot could offer secure VPN service. To encrypt data and protection users in public insecure WIFI, a VPN is a must. Webroot could offer VPN service which would have like 6 plans with the most basic plan offered to WSA AV users and subsequent advanced plans for Internet Plus and Complete users. Th...

8980 12
M
2 months ago
Rank
Jasper_The_Rasper Silver VIP

WiFi VPN adding it to the Complete version as part of the package.
Under Consideration

I have had a thought about the VPN @freydrew   A standalone product is fine BUT the WSA Complete will no longer be Complete will it.   So why not keep it as a standalone product which can be purchased by anyone but include it in the WSA Complete package to keep the Complete name. To compen...

846 5
3 months ago
W
WRuser

develop Webroot file upload utility app for Android
New

It would be very useful if Webroot developed a file upload utility app for Android, this would be especially useful for Webroot customers that don't have a desktop or laptop to send scan logs to Webroot Support. Now more than ever, customers are using smartphones more than desktops or laptops, and m...

638 4
Rank
4 months ago
U
User46 New Voice

Option to accept that shields disabled
Closed/Archived

Considering a purchase of Webroot Secure Anywhere while I use the short 14 day trial. I don't want the "web shield" so I turn it off. I know it's off and that is ok with me. However when I open Webroot or look at it in the taskbar/notification area I see an exclamation mark and webroot warns me it's...

282 1
Rank
4 months ago
J
jmnum New Member

Wrdata management
Closed/Archived

I think this hasn't been posted yet:   The Wrdata folder grows without the (advanced) user being warned, especially if you develop or use your own software. Besides, when this database is damaged, you might get a high cpu usage. So here are some ideas:   - Having the wrdata size on the fro...

322 1
Rank
4 months ago
Krieger_bot

Keyboard Shortcut for "permanently erase with Webroot"
Closed/Archived

Could you develop an option that could allow Webroot System Optimizer to be called to securely erase a file/folder via hotkey?  On Windows systems, I have three options to delete something while browsing the File Explorer (Windows Explorer): 1) send to recycle bin 2) "permanently erase" using S...

247 1
Rank
4 months ago
S
ShrtSwrd

Integrate Webroot Filtering With Edge Extension
Accepted/In Progress

Now that Edge allows for extension (for some time now), it would be nice to have the filtering and password for this browser.

758 3
Rank
4 months ago
R
ryan1019

Notifications
Under Review

Notifications keep automatically coming up on the taskbar like click here for help. Always popup boxes appearing where this should be disabled. Please have a setting to disable.

313 1
Rank
4 months ago
ELn752Q New Voice

remove Scan Path
Closed/Archived

Dear community,   i suggest To Remove the scan path when scanning. it is very fast that you can not see it,so what is the point. I think it is look more professional without it.      

236 1
Rank
4 months ago
Rank
Baldrick Gold VIP

More control of Personalised Security Report and other IPM
Under Consideration

Have noticed  in the Fora that there have been a number of users reporting dissatisfaction at the way that the Personalised Security Report is notified and the control that they have over how it interacts with their systems/themselves, etc.   As a result I am starting a feature request to...

30325 88
X
4 months ago
Rank
Baldrick Gold VIP

WSA Client based link to the Webroot File Submission site
Under Consideration

The Webroot File Submission site (http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx#md5) is an excellent yest little known of/remembered resource and as such is very much under utilised as far as I know.   To allow better access to it I would like to suggest that a link to the sit...

4100 11
Rank
4 months ago

Leaderboard

Badges

  • Badge
    jcastille99 has earned the badge Product Help: Posted 1 topic!
  • Badge
    jcastille99 has earned the badge Posted 1 topic!
  • Badge
    Yankeelady2015 has earned the badge News: Posted 1 topic!
  • Badge
    Yankeelady2015 has earned the badge Product Help: Posted 1 topic!
  • Badge
    Yankeelady2015 has earned the badge Product Help: Have 1 answer marked as "solved"!
Show all badges

Popular Tags

Cookie policy

We use cookies to enhance and personalize your experience. If you accept or continue browsing you agree to our cookie policy. Learn more about our cookies.

Accept cookies Cookie settings

© 2004 - 2018 Webroot Inc.