There have been a few instances I have seen in which following an inadvertant mobile device lock, the owner was not able to unlock the device for various reasons. I would like to see this added to the available mobile commands on the Console. This would help safeguard against forgotten or corrupt passwords.
Here are the currently available commands:
Adding an Unlock button itself should be easy, as long as the device still "checks in" with Webroot while in a locked condition to receive the Unlock command.
What do you all think?