We have many terrific instructions in our Knowledge Base. I would like to see illustrations added to the more lengthy topics, The KB How To Remove Potentially Unwanted Programs" in particular.
Not all Webroot users are "tech savvy". and many people are more comfortable with an illustration.
Not all Webroot users who are "tech savvy" find it easy to read and follow lengthy instructions.
Having dyslexia myself, I fall into that category. The illustrations are a HUGE benefit.
I have illustrations for this KB and I will gladly provide them as for any other KB, instructions etc that do not already have illustrations.