Webroot should give an alert when the agent isn't able to update itself.
Preferrebly with the issue reported in the alert.
For example, I have a site on wich the agents are on a release of more than a year ago.
The update command is recieved, the simple and short installer is started but it fails on “WGET HTTP” through a SonicWall….. All the time in the portal it says everything is JUST fine with all those agents, but they arent….
I'd like Webroot GSM to give me some kind of alertin when agents CANNOT update….