Uninstallation comment dialogue box

  • 12 April 2013
  • 2 replies

Userlevel 7
  • Community Expert Advisor
  • 1649 replies
After uninstalling WSA the browser opens to load a page asking for user comment on if Webroot has let the user down.
It'd be great if instead of opening the browser, a small dialogue box opens with same function and after posting comment the user closes the box and it says 'thank you for your comment'.

2 replies

Userlevel 7
If you've already uninstalled the product, there is no product from which to open the dialogue box. So the browser method serves its purpose well. While it's conceivable that the box could open prior to the actual uninstallation, the method in place now seems to be working quite well.
Userlevel 7
Hmm......fair enough. Thank you for clearly explaining Jim.:)