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Webroot.com to show green padlock before https://

  • 14 October 2015
  • 17 replies
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Whilst not a feature of the software itself, it cropped up in discussion  (https://community.webroot.com/t5/Security-Industry-News/Chrome-finally-kills-off-the-HTTP-HTTPS-mixed-content-warning/m-p/222499/highlight/false#M19398) that webroot.com does not initially show a green padlock but instead shows a grey icon indicating that the "Connection is not secure" and is either not encrypted or only partially encrypted. At least that what it says in Firefox and I gather something similar shows up in Chrome.
 
So a couple of us were wondering why this would be the case and would it not at last look better if the green padlock showed up immediately. I realise that as soon as you progress into the main site as far as inputting any data, then the padlock duly appears but the initial lack of a padlock may put some potential customers off.
 
There may well be a good reason for this but it would be nice to know what it is. 😃

17 replies

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Well IMO no need as we have Identity Shield and it has a Padlock on the WSA Tray Icon on all HTTP & HTTPS sites!
 
Daniel ;)
 


 

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Why thank you Daniel! We were curious to this and I think you have confirmed our doubts. But I was just wondering why we get the gray Triangle instead of a green lock. Which  I guess is more cosmetic? I thought that this was a good idea from Nemo to submit this Request. It can't hurt!? Again thanks ?
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True but lets see what Webroot has to say! Also we have the Web Filter so......!
 
Daniel 😉
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Sure thing ...I would like to know encase an OP asks the question why there is a gray icon. 😉
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Well it has been talked about before but in this case Chrome is removing it: https://community.webroot.com/t5/Security-Industry-News/Chrome-finally-kills-off-the-HTTP-HTTPS-mixed-content-warning/td-p/222441
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Since-installing-webroot-SSL-lock-not-secure-in-chrome/m-p/105834#M2725
 
Daniel
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Oh ...now I see!
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Also the new Chrome has this now.
 

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Yes I have looked and that's what Chrome is showing! Great!!:D
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Not sure that you have taken on board my original query Triple Helix. The purpose of the main website is to get new customers who, by definition, are not using WSA and hence don't have the Identity Shield etc. My point is that anyone visiting the site, certainly in Firefox, is confronted with a grey icon which indicates that the connection is not encrypted and and the connection is not secure. The chrome info does not look much more convincing to me. I realise that webroot.com IS secure but why not proclaim that to the outside world from the outset?
 
As I say anyone visiting via Firefox, not seeing a green padlock but a grey icon and taking the trouble to click the said icon, is confronted with: "Webroot.com" and underneath in large red letters "Connection is Not Secure". I would not have thought that was the best advert for the company. That is all.
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This is funny as I see the Padlock on the latest Chrome on HTTPS?
 
Daniel
 

Userlevel 7
The lock will still show when ALL page contents are secure.  In the case of the Webroot Community, where some portions come from a non secure source, the warning triangle will no longer show.. we will not see the plain paper symbol just like an http connection would show.
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Really when ?
 
Firefox:
 


 
Looks good on this page:
 

Userlevel 7
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Try forcing a full page refresh or clearing the cache (or incognito mode).
What's weird for me, ?,  is that the green lock shows on the "All posts" page here in the Community,
 


 
But it doesn't show on this very page;
 


Strange...
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I wonder if there are hot linked images on the page. That could cause it.
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Try this link? https://community.webroot.com/t5/Ideas-Exchange/Webroot-com-to-show-green-padlock-before-https/idc-p/261559#M3978 it could be one of my extensions?
 


 
Sorry I see it can be reproduced!
Seems to be working great now. 😉

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