v18.104.22.168 has now been released but we are just waiting for the release notes. https://www.webroot.com/us/en/support/support-consumer-release-notes
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Webroot now utilizes a gradual rollout method for releases. As such, not all users will receive this update at the same time.
Version 22.214.171.124 (Released June 12th, 2017)
Going forward, Webroot will be utilizing a gradual rollout method for releases so not all users will receive updates at the same time. The release notes will be posted with the initial launch date, and will include a note regarding the rollout process.
"Webroot now utilizes a gradual rollout method for releases. As such, not all users will receive this update at the same time."
Welcome to the Community Forums.
As TripleHelix has posted in the post above yours...please Submit a Business Support Ticket (as from the sounds of it you are a business user) and the Support Team will be happy to look into it for you.
wrkrn.sys is 126.96.36.199