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Download On New Device

  • 31 May 2019
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Download On New Device
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The Webroot security software is available with several types of licenses that allow you to install it on up to five computers.


If your license is for only one computer, then you cannot install it on additional computers.


If you purchased the Webroot security software online, you should have received an email from Webroot with download instructions. This email indicates if you purchased a 1-User Pack (license for one computer), a 3-User Pack (license for three computers), or a 5-User Pack (license for five computers). If you purchased the Webroot security software from a store, the product packaging shows the number of licenses on bottom, front of the box. The box shows either "5 User," "3 User," or "1 User."

If you are currently using Webroot SecureAnywhere and have created an online management account, you can view your account to see how many Windows PCs you have from the My Account website. Click here for more information. If you need to request a download email be sent to you, click here.

If you are unsure how many users your license has and no longer have the email or product packaging, you can find out by calling our Consumer Sales team. Contact information is listed on this webpage. You can also contact our sales team if you would like to increase the number of users on your license.

Note: If you have multiple operating systems installed on one computer, each operating system you have Webroot installed on would count as another user on a license. For example, if you had three Windows operating systems on one machine, you would want the "3 User" package to protect them all.

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