The cyber threat landscape evolves at a rapid pace, and Webroot sees a growing need for our customers to use the two-factor authentication (2FA) built into our Webroot Management Console. Moving forward, we will require all Management Console users to enable 2FA.
This post provides step-by-step instructions to reset your security code for two-factor authentication.
Go to https://my.webrootanywhere.com/
and select Forgotten Password?
Choose I forgot my Security Code
Provide the email address for the user where prompted.
The user receives an email link to change their Security Code.
The user needs to create a new Personal Security Code.
The user receives confirmation the Security Code has been changed.
If you purchased from Best Buy and need additional assistance, please contact Support here:
Best Buy 1-888-237-8289
If you need additional assistance, please reach out to customer support. To open a Support ticket: https://detail.webrootanywhere.com/servicewelcome.asp