I have exciting news to share with our Community. Webroot has entered into an agreement to be acquired by Carbonite, a leader in cloud-based data protection for businesses. We expect the deal to close within the first calendar quarter of 2019.
I believe this is great news for you as a Webroot customer and advocate.
When surveyed, SMBs and MSPs consistently name endpoint security and backup/data recovery services among their top priorities. We see great potential in bringing a coordinated solution set to market that becomes your go-to security platform. Whether you buy from Webroot or a trusted channel partner.
Likewise for consumers, the combined Webroot and Carbonite will better protect you, your family and your most sensitive data.
Carbonite shares a similar vision, solution philosophy, commitment to the customer and company culture. Both companies focus on easy-to-use and deploy, cloud-based solutions that address the complicated cybersecurity issues facing individuals and business every day. Additionally, both companies pride themselves on excellent customer care and support.
Our commitment to you and a high level of customer service during this transition will not change. In fact, you’ll continue to hear from and interact with the normal Webroot Community team alongside product and product marketing managers that listen and respond here on a regular basis.
While we must operate as independent companies until the transaction closes, after that stage we look forward to sharing many more detailed updates with you.
If you have any questions during this transition process, please comment on this post or reach out to your Community team.
Mike Potts
This topic has been closed for comments
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Userlevel 6
+22
Hello ! I receive all notifications as before
Thanks!
The reason I asked is because there was a serious problem of data loss by Carbonite that was the subject of a lawsuit in 2009 against the firm that had sold them their backup monitoring hardware . It was widely reported in the press at the time. You can see more about it here and here.
I was (optimistically) hoping that the worst (at least) of their data corruption problems was behind their backs after that incident, but your incident was several years later and the Carbonite part of that incident doesn't sound particularly pretty.
Anyway, many thanks for coming back on my second question!
Don't want to push you too much on this but if you can remember, and I realise it may be too long ago for you to do so, would you be able to place a year on that incident??
Yeah it was back in 2012 , our offsite backup location suffered a site disaster and to make matters worse Carbonite had a series of server failures which impacted our cloud backups as well. It was a good lesson to learn. While we had invested heavily on security software we didn't really consider the need for more backup redundancy. Who could foresee both offsite solutions suffering failures. In any event it took 6 months to fully rebuild two years of research data. So as in life...data is also fragile...humans make mistakes...things break...fires destroy data centers....stay frosty my friends
Userlevel 7
+36
Forums that use this UI method usually have a way to see all threads that your subscribed to that have new comments you haven't read. I see how to see my subscribed threads, but there isn't a way for it to show threads with unread comments.
FYI, while writing this, another comment was added to the thread. Because I had visited the thread, I received an email notification and there are now 12 comments since the comment I'm quoting.
Let's continue this conversation in this thread: https://community.webroot.com/community-101-2/community-forum-questions-337341
Userlevel 7
+36
Let's all stay on topic of the thread please.
Userlevel 7
+28
I'm receiving notifications as a described. However, any new system is bound to have some bugs.
Userlevel 7
e.g. I got a notification of this post earlier, today, by Dan
Forums that use this UI method usually have a way to see all threads that your subscribed to that have new comments you haven't read. I see how to see my subscribed threads, but there isn't a way for it to show threads with unread comments.
FYI, while writing this, another comment was added to the thread. Because I had visited the thread, I received an email notification and there are now 12 comments since the comment I'm quoting.
It look like there may be a bug in the system. I have already reported it. I'm subscribed to many sub-forums here. I have not received one email notification. May be other members are affected from this bug. Webroot is looking into it.
HTH,
Dave.
Userlevel 6
+22
I just can hope the staff at WS will not suffer from the change
Userlevel 7
+28
Well, this new forum software sucks! That is all I will say. I still do not get notifications of comments.
e.g. I got a notification of this post earlier, today, by Dan
Forums that use this UI method usually have a way to see all threads that your subscribed to that have new comments you haven't read. I see how to see my subscribed threads, but there isn't a way for it to show threads with unread comments.
FYI, while writing this, another comment was added to the thread. Because I had visited the thread, I received an email notification and there are now 12 comments since the comment I'm quoting.
I had Carbonite several years ago and I do not want it again. Webroot is so unobtrusive, you don't know it's running in the background. Carbonite? Just the opposite.
Wow! This appears to be the thread that just keeps on giving. Seriously, isn't it time to just chill a bit? Wait and see. No, really... sit down, take a l-o-n-g breath and wait and see what transpires. If you have a subscription with WSA that is not due to expire in the next short while, relax. Why make bold statements that threaten your departure when the truth is - none of us know how this will all work out (or not). Give it some time and get on with your life. It's no big deal.
Userlevel 7
Negative comments about Carbonite do not not bode well for the future of the WSA. Just my take on the general nature of comments made in this topic. I got a feeling - https://www.youtube.com/watch?v=ztIEogFr9j4
Personally, I am VERY concerned about this, concerned enough to consider a different virus protection software when my subscription expires. My husband used Mozy as backup. Carbonite bought them and increased the price. I've been using Carbonite as a backup vendor for several years, until I realized I could get a lot more files backed up for less than half the cost. I had not been totally happy with them for a while. Several photography communities did not like Carbonite. And it had become a data hog. Literally the day after I uninstalled Carbonite from my computer, I got the email the Carbonite was buying Webroot. I don't need to renew until the end of the year - we'll see what happens. I have a gut feeling I'll be going elsewhere for virus protection and password management (which has not been working on Firefox as a password manager extension since last fall anyway).
Userlevel 7
I found it - https://community.webroot.com/wsa-for-home-beta-73 🙂
Userlevel 7
+63
BTW, I can't find the page in the index of Community Forum, from that image that posted in your PM to me.
You can't post pictures in PM's so I uploaded it and gave you a link to it.
Userlevel 7
BTW, I can't find the page in the index of Community Forum, from that image that posted in your PM to me.
Userlevel 7
+63
Thanks Dan,
I have seen it. I just can't keep up with all your "rapid fire" comments.😁
☠️
Userlevel 7
Thanks Dan,
I have seen it. I just can't keep up with all your "rapid fire" comments.😁
Userlevel 7
+63
Userlevel 7
I realize that, but I still should be receiving notification of subsequent comments, surely, since I am subscribed to the Beta group.
Userlevel 7
+63
Well, this new forum software sucks! That is all I will say. I still do not get notifications of comments.
e.g. I got a notification of this post earlier, today, by Dan
Userlevel 7
Well, this new forum software sucks! That is all I will say. I still do not get notifications of comments.
e.g. I got a notification of this post earlier, today, by Dan
Userlevel 7
+36
It was likely picked up by the spam filter since you have several links to external organizations. We're still training the spam settings, so I apologize if you see a post disappear, and please let me know if you do so I can fix it.
Userlevel 7
+28
Let me look into this. It may have been flagged for moderation by accident or the automated process may have flagged it. Feel free to PM me the direct link to the post in question so I can investigate further.
Thanks
I can understand having a system in place where a post needs to be authorized before being posted. However, if there's going to be that much of a delay, you might want to have some type of notification to the poster that their post was either accepted or rejected. You could do this via a PM, including a link to the post. This way they can easily see what's happened in the post between their submission and its approval.
Here's the link to it if you or anyone is interested. Also, please accept my sincerest of apologizes for blaming Webroot for censoring me when they didn't.
Sincerely,
Good to hear. Let's hope that they are better at not corrupting backed up data now than they were when you experienced that incident.
Don't want to push you too much on this but if you can remember, and I realise it may be too long ago for you to do so, would you be able to place a year on that incident??
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