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Community Updates - Instant search is now available

  • 6 February 2020
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Community Updates - Instant search is now available
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  • Community and Advocacy Manager
  • 1482 replies

Instant search and search filters are now available!

As of now you will be able to narrow down search results and perform more specific search queries with the help of filters. We replaced the old search result page with a new page that includes a bunch of new and improved functionality. Can’t wait to see how it looks like and works?

View the new search page: https://community.webroot.com/search

 

 ⚠️ In some edge cases the total topic counter may not reflect the counter in the filters, we are aware and are looking into these inconsistencies

What’s new

  • Category search - searching in a category page will only show results from that specific category

  • Instant search - the list of search results will automatically refresh after some time as you type in a search result page

  • Endless scroll - when you reach the bottom of the list of result we’ll automatically load a new set of results

  • Search filters - we added search filters to the search result pages that will allow you to filter on:

    • Source

      • Community (shows all topics posted to community categories)

      • Knowledge Base Category (shows all topics posted to Webroot knowledge base categories)

    • Knowledge base categories

      • Filter topics by knowledge base parent- and child categories

    • Community categories

      • Filter topics by community parent- and child categories

    • Topic type

      • Filter topics by article, idea, conversation, question

    • Public tag

      • Filter topics by one or more public tags

 


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