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Official Webroot Community Updates

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  • 8,789 Replies

Webroot gets AAA rating in first official testing

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[Infographic] MSPs benefit from Security Awareness Training

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PCMag Readers Rank Webroot Best Antivirus and Security Suites in 2021

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1211 Topics

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freydrewRetired Webrooter
published in News & Announcements

LIVE Q&A: Major Console Upgrades Coming SoonConsole

Hello everyone and welcome to our latest Q&A.Today, you’ll be able to talk with the product team and subject matter experts who have played an integral role in our upcoming round of releases for:Webroot Endpoint Protection Webroot DNS Protection  Webroot Security Awareness TrainingThis is your chance to ask the team who has been hard at work building and improving all of the Webroot products you use on a daily basis. So, we want to hear from you! Just post your questions below and we’ll do our best to answer as many as we can. We’ve already seen some questions come in over the last week from other customers who aren’t able to make it this morning. I’ll be posting those throughout the next hour on their behalf.   

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1 year ago
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freydrewRetired Webrooter
published in News & Announcements

The 2021 Webroot BrightCloud® Threat Report: 54% of Phishing Sites use HTTPS to Trick Users

The latest Webroot BrightCloud Threat Report is here, and our findings show that cybercriminals are as creative and hardworking as ever. Although 2020 brought countless challenges for businesses and individuals all over the world, it seems to have offered cybercriminals new avenues to scam internet users, steal data, and cause disruption.But the criminals weren’t the only ones hard at work. Cybersecurity analysts have been clocking overtime to identify and neutralize new threat tactics as quickly as they appear. Operating systems and web browsers are making effective improvements to their built-in security. Security awareness training for employees continues to improve security postures. Nations and companies are working together to break down cybercriminal infrastructure. Here are some of the highlights from the reportCriminals targeted COVID-19 topics like it was their job (because it kind of is…)  Most of the malicious spam (malspam) emails we’ve seen have used COVID-related phishin

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New Member
1 year ago
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freydrewRetired Webrooter
published in News & Announcements

NIST updates security and privacy controls to recommend phishing simulations

The National Institute of Standards and Technology (NIST) recently updated Special Publication 800-53, Security and Privacy Controls for Information Systems and Organizations, with an important update regarding recommended security awareness training.In summary, control enhancements were added recommending the use of phishing simulations as part of a comprehensive security program.The specific language in NIST SP 800-53, Rev. 5, Section 5.3 (pg. 60) reads:“Practical exercises include no-notice social engineering attempts to collect information, gain unauthorized access, or simulate the adverse impact of opening malicious email attachments or invoking, via spear-phishing attacks, malicious web links.”The mention of “no-notice” is important. NIST is essentially noting that asking employees to spot the phishing attempt from a group of emails is very different than being able to refrain from taking the bait in real-world situations. Realistic phishing simulations are the only way to truly

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MajorHavoc
Community Leader
1 year ago
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freydrewRetired Webrooter
published in News & Announcements

PCMag Recognizes Carbonite as One of the Best Backup Solutions for 2021

Carbonite has been named among PCMag’s best. This time, our 2021 awards are in the Best Online Backup Services for 2021 and Best Cloud Backup Services for Business categories, and we’re thrilled!  PCMag has been the leading authority on technology buying since 1982, delivering labs-based and independent reviews of more than 2,000 products per year. Here’s some more info on the categories, as well as some of the nice things the folks at PCMag had to say about our products.The Best Online Backup Services for 2021Users need to protect their computers and mobile devices from all data loss threats, including hard drive failure, ransomware, and natural disasters. These are PCMag’s top-rated online backup services make it easy to secure files.The Best Cloud Backup Services for BusinessCloud adoption has surged during the pandemic with one of the most popular categories being cloud backup services aimed at business. These solutions address the essential problem of keeping data safe and accessi

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baitnhooklure
Popular Voice
1 year ago
khumphrey
Administrator
khumphreyCommunity Specialist
published in News & Announcements

Make the Most of World Backup DayBlog

It’s no coincidence that World Backup Day – March 31 – falls right before April Fool’s Day. Losing data is no joke. And it can really make you feel foolish. So, before you lose data, back it up. You’ll be glad you did.World Backup Day was organized by a concerned group of internet users who dared to ask the question, “What would happen if you lost everything?” If you think it could never happen, then you’re exactly the type of person World Backup Day was created for. We’re here to tell you: it can, it does, and it will.At Carbonite HQ, we keep track of the number of customers we’ve saved from ransomware. The count is over 13,000 as of this writing. And that’s just from one form of data loss. There are many more. The most common is human error.There’s one thing everyone who has experienced ransomware and other forms of data loss have in common. And that’s the relief they feel when they get their data back. There’s nothing like it. And that’s what we acknowledge on World Backup Day.Every

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khumphrey
Administrator
1 year ago
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freydrewRetired Webrooter
published in News & Announcements

U.S. News Names Webroot 'Best Of' Two Years Running

For the second year in a row, U.S. News & World Report has added Webroot to two of their ‘Best Of’ lists including: Best Antivirus Software of 2021  Cheapest Antivirus Software of 2021 U.S. News, who reaches more than 54 million people, recognized Webroot as one of the best antivirus software and cheapest antivirus software in 2021. Summarizing Webroot’s nomination, the magazine commented, “All of Webroot's packages include protections from malware, such as viruses, ransomware, phishing, keyloggers (who hack into your Wi-Fi connection to monitor your keyboard keystrokes), and spyware. Webroot also provides a firewall, a network protection monitor, and webcam security.”Read more about the nomination and the full Webroot review on U.S. News & World Report. 

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1 year ago
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freydrewRetired Webrooter
published in News & Announcements

Upgrades Coming – Get AnswersConsole

We’re about to launch several new upgrades to our business solutions, including the Webroot management console, Webroot Endpoint Protection, Webroot DNS Protection, and Webroot Security Awareness Training. Want to find out what’s in store? Webroot Product Marketing Director George Anderson and Sr. Solutions Engineer Shane Cooper will be on-hand to answer your questions this coming April 20th at 10:00AM MT.To submit a question, just comment below!

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New Member
1 year ago
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freydrewRetired Webrooter
published in News & Announcements

NEW Major Webroot Console UpgradesUpdates

Looking for the product bulletin?  Major Webroot Console Upgrades to Business Solutions April 27, 2021 marks a huge milestone as we launch the first in a series of exciting new updates to the Webroot management console, Webroot Endpoint Protection, Webroot DNS Protection, and Webroot Security Awareness Training. Console improvements The Webroot management console has gotten a new look and feel, with a cleaner and more contemporary design. Users will now see a better overview of system status, improved remediation workflow, easier site-to-site navigation, and better Delete Site workflow. These upgrades have simplified tasks within the management console and reduced the likelihood of user errors. Better endpoint security In addition to the console updates, we will also be adding a new security component to Webroot Endpoint Protection that significantly improves its effectiveness. Webroot Foreign Code Shield (FCS) is a proprietary behavioral analysis engine that looks for malicious activi

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Don’t forget DNS when fighting supply chain attacks

In our discussion of last year’s SolarWinds attack and related collateral damage, we’ve been providing Community members with tips for reducing their exposure to the next major IT supply chain attack. Addressing network-level security is another key step in doing so. While not a part of the initial compromise, data from breached companies was exfiltrated following the attack using a method known as DNS tunneling.The internet’s domain name system (DNS), often referred to as the phonebook of the internet, is a piece of technology with rare staying power. It’s the system that translates the sting of numbers making up an IP address a computer can recognize into a URL that ­­­­­humans can easily memorize.DNS is attractive to hackers because the protocol is trusting, making it easy to exploit. After all, the original DNS has been around since the 1980s and was never designed with privacy or security in mind. As the communication cornerstone of the internet, DNS is an ideal target for cybercr

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Don’t let bad policies undermine strong security

The SolarWinds attack discovered near the end of last year shook the cybersecurity community. The tactics that enabled its success will undoubtedly be copied, but there are things businesses can do to protect themselves and their users from the most severe consequences of a breach like this. That's why, in this series, we're offering some tips for defending against the next attack targeting IT supply chains.Even the best threat intelligence feeds can be easily undermined by unwise policy configurations. When threat warnings are ignored for whatever reason – convenience, overconfidence, insufficient attention – administrators essentially help attackers overcome an initial layer of defense. That's why our second piece of advice for limiting the damage caused by supply chain attacks deals with policy configurations. Ensure policy settings are up to dateOnce the fundamentals are in place, it’s also critical that policies are enabled and configured properly to best take advantage of the thr

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

CRN Names Webroot One of the Coolest Endpoint and Managed Security Companies Of 2021

Leading channel publication CRN has recognized Webroot as one of The 20 Coolest Endpoint and Managed Security Companies of 2021, calling out significant updates to Webroot DNS Protection and Webroot Security Awareness Training.Find out how Webroot stacked up to the rest of the competition on CRN 

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

What's New at Webroot and Carbonite: February 2021

More awards for WebrootFebruary was a good month for outside recognition. In addition to several awards for product efficacy, we were especially proud for individual Webroot contributors to be recognized for their commitment to going above and beyond for our customers.Webroot earned a AAA rating for Small Business Endpoint Protection Oct-Dec 2020 from SE Labs. Two Webroot products were also named to Expert Insights' "Best-Of" category: Webroot Business Endpoint Protection and Webroot Security Awareness Training. Rounding out our awards for the February edition of What's New, we're honored to announce that we've taken home four Stevie awards for Outstanding Customer Service.From the Carbonite sideOur data backup experts at Carbonite churned out a couple of great webinars in February, touching on how small business data is at risk and the top reasons for backing up Microsoft 365 data. You can access the webinars any time through the links below.Your Business Data is at Risk – Learn the m

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Stopping supply chain attacks starts with basic threat intel

As mentioned in a previous post, cybersecurity experts widely believe the SolarWinds attack will inspire other supply chain attacks with similarly devastating consequences for all types of businesses. In that initial statement on our Community page, we promised to expand on our tips for protecting your business or clients from the inevitable fallout of future attacks.That protection starts with contextual, actionable threat intelligence. Maybe it’s not the flashiest of defense tactics, but the basics still matter. While other security vendors may have marked SolarWind's Orion updates as coming from a trusted partner, the right threat intelligence feeds could have prevented further communication with the C2 server used in the attack.In the case of the Webroot BrightCloud Threat Intelligence platform, an IP address involved in the attack had been associated with a botnet and categorized as high-risk in the summer of last year Properly configured, our security tools would have blocked com

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Carbonite Wins 5 Stevie Awards for Outstanding Customer Service

Updated - 03/09/21 - Carbonite recently won the People’s Choice Award Since 2002, the Gold Stevie Award for sales and customer service has been conferred for achievement in business to organizations and individuals in more than 60 nations. We’re pleased to announce that Carbonite has been honored with five of these awards in 2021.Below are details on each of the awards.GOLD STEVIE WINNERCustomer Service Department of the Year – Computer Software – 100 or more employees This category recognizes everyone who works formally in customer service in an organization, regardless of their role or location.GOLD STEVIE WINNERContact Center Professional of the Year: Craig Becerril, Lead Technical Support Specialist This category acknowledges the achievements of non-executive professionals who work in a call or contact center.BRONZE STEVIE WINNERContact Center of the Year (Over 100 Seats) – Technology IndustriesThis category measures call and contact centers that have more than 100 seats in technol

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Endpoint Protection and Security Awareness Training Named Expert Insights’ “Best-Of” Winners

Once again, cyber resilience solutions from Webroot have been named among Expert Insights’ “Best-Of” award winners. This time, our 2021 awards are in the Endpoint Security and Security Awareness Training categories and we couldn’t be more proud!Expert Insights’ Best-Of awards recognize innovative cybersecurity solutions that provide powerful protection for their customers. Awards are chosen by Expert Insights’ independent technical expert and editorial content team, based on product features, ease of use and market presence.Here’s some more info on the categories we won, as well as some of the nice things the folks at Expert Insights had to say about our products.Best-Of Endpoint SecurityThis category includes the top vendors that offer the means to protect all of an organization’s endpoints from malware and malicious applications and investigate security incidents and alerts. “Webroot’s SMB customers praise it for its ‘lightweight’ and ‘effective’ endpoint protection. They argue that

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MajorHavoc
Community Leader
2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Fallout from the SolarWinds Attack and the Webroot Response

By now visitors to the Webroot Community will certainly have heard about the SolarWinds attack at the end of last year. From the earliest news, it was clear that this was no ordinary cyberattack, both because of who was targeted and how the attack was carried out.While many details remain unknown, we know that the IT management platform SolarWinds was the subject of a cyberattack that spread to its clients and went undetected for months. The attackers were essentially able to Trojanize a SolarWinds update, known as Orion, allowing them to collect data on machines that had the update installed.The Cybersecurity Infrastructure & Security Agency (CISA) first disclosed the attack on December 13, 2020. While many believe the attack was state sponsored, many of the specifics have yet to be confirmed.We post this not to sling mud at anyone in our industry, but because supply chain attacks like this one will certainly be replicated and we owe it to our customers and partners to advise on t

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FasteasyPhil
New Member
2 years ago
F
freydrewRetired Webrooter
published in News & Announcements

Announcing BrightCloud Cloud Service Intelligence

Cloud service and cloud application usage are both steadily rising throughout both enterprise and small-to-medium sized businesses. Organizations are increasingly turning to Cloud Access Security Brokers (CASB) and other technology and security vendors to address cloud service risks, enforce security policies, and comply with regulations, even when cloud services are beyond their perimeter and out of their direct control. Webroot® BrightCloud Cloud Service Intelligence enables our partners to enforce data-centric security policies to prevent unwanted interactions with cloud services and associated applications by providing cloud application-specific threat intelligence. Through a suite of three components – Cloud Application Classification, Cloud Application Function, and Cloud Application Reputation – partners are able identify, classify, and control access based on the application’s classification, function, and reputation score.  Benefits of BrightCloud Cloud Service Intelligence fo

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

Webroot gets AAA rating in first official testing

As many of you know, because of Webroot's unique way of identifying threats, it has never officially been included in public tests. Previous test methodologies simply haven't been devised to test Webroot according to the way it works to detect and block threats.While still a work in progress, we’re happy to announce our first public testing in SE Labs Small Business Endpoint Protection Oct-Dec 2020. The result was a AAA rating for Webroot.It's important to note that these results are only achieved when the new Script protection component of the Webroot Evasion Shield is activated. If you have yet to enable this feature, you can find directions for how to do so here.

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Martin.1
Popular Voice
5 months ago
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freydrewRetired Webrooter
published in News & Announcements

OpenText Update on SolarWinds Orion Platform Sunburst Attack

DetailsOpenText™ has been following the SolarWinds Sunburst attack campaign closely since it was disclosed on December 13, 2020.To help reduce the risk to our customers, we continue to proactively review our systems to assess any potential impact of the issues described in the SolarWinds Security Advisory.As part of Webroot® BrightCloud® Threat Intelligence, we were able to ensure the reported indicators of compromise (IOCs) including URLs, IP addresses, and file hashes were marked as threats in our databases within 24 hours of being shared with the broader security community. This means our network of BrightCloud Threat Intelligence partners, our Webroot MSP partners and our Webroot end users are protected against these known malicious IOCs. Webroot Secure Anywhere is positioned to quarantine known malicious file hashes for removal.On December 14, Microsoft sinkholed the main C2 server used for communications for the threat campaign, "avsvmcloud[.]com". Following our sinkhole policy,

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

[Infographic] MSPs benefit from Security Awareness Training

Webroot recently surveyed more than 200 MSPs around the world to gauge their phishing awareness and learn about their clicking habits. We thought this was important to do because of the pervasive misconception that endpoint security and a firewall are sufficient protection from online threats. But cyberattacks are increasingly interpersonal affairs, and hacking the human is often a more surefire path to success for cybercriminals.The results of our study show that, while there's still a need for awareness of that fact, many organizations are catching on. Here's what the data tell us about the problem and how it could be solved.Click on the attachment below to view the full infographic! Did anything surprise you? Let us know in the comments below.  

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russell.harris
Popular Voice
4 months ago
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freydrewRetired Webrooter
published in News & Announcements

Webroot Named One of CRN's 25 Hottest Edge Security Companies

 We are so proud to be named as one of CRN’s 25 Hottest Edge Security Companies! CRN recently named Webroot one of the hottest companies around. Find out how Webroot is securing the edge of tomorrow  

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

PCMag Readers Rank Webroot Best Antivirus and Security Suites in 2021

Updated on March 15, 2021 with PCMag’s Best Security Suites of 2021 AwardReaders’ Choice Awards 2021: Antivirus Software and Security SuitesWebroot was voted a Security Suite for Home Winner, splitting the honor with Bitdefender. This is the second time in two years that Webroot has taken the top prize! Scoring high in many areas, Webroot specifically did well in the Ransomware, Ease of Use, and Performance categories. When summarizing Webroot’s win, PCMag commented, “It’s a security brand that PCMag readers truly rally around year after year.” Congratulations to all on the win! The Best Tech Brands for 2021Taken from Readers’ Choice survey responses, PCMag editors distinguished Webroot as the best Security Suite Software (Home Use). With an NPS sore of 87, editors noted that Webroot’s “is also the second best NPS number we saw all year across all categories.”Business Choice Awards 2021: Security Software and SuitesWebroot is listed positively among top competitors in the space, who in

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tmcmullen
Popular Voice
5 months ago
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freydrewRetired Webrooter
published in News & Announcements

Webroot Recognized as One of Britain's Best

Great news! Webroot has been recognized as one of Britain’s Best by e-ChannelNews in the following categories:Best Channel Partner Support During the Pandemic Best IT Security Vendor Top 10 Cloud VendorsWe couldn’t have done it without our valued Partners and supporters like you.So, thanks! We’re especially proud of this prestigious award because it’s the only industry award that’s 100% voted on by Britain’s channel partners. We want you to know that we value our partnership and appreciate the opportunity to help protect the environments you manage from numerous cyber threats.Thanks for your continued partnership. And for voting for us!2020 Britain's 50 Best Managed IT Companies Awards Ceremony 

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2 years ago
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freydrewRetired Webrooter
published in News & Announcements

OpenText Announces $1M USD Donation to Fight Food Insecurity

COVID-19 has created significant challenges in communities around the world. Heading into the holiday season, we know that demand for food banks has increased, while at the same time it has been more challenging to hold food drives and campaigns.“Due to the pandemic, we’ve seen a 35% increase in need for food assistance — a need we project to continue into 2021 and beyond. In order to meet the increase in demand, we’ve had to purchase an enormous amount of food,” said Kim Da Silva, executive director of the Colorado-based Community Food Share.To play our part in addressing this issue, Webroot parent company OpenText will donate $1 million USD, roughly 4 million meals, to community foodbanks this Holiday Season. In lieu of holiday parties, each office has identified a local foodbank to receive these donations.“This donation will help us acquire, coordinate, and distribute safe and nutritious food to people in need in Waterloo Region and South Western Ontario, especially during a time wh

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Ssherjj
Moderator
2 years ago
F
freydrewRetired Webrooter
published in News & Announcements

‘Tis the Season – 12 Days of Gifts!12 Days of Gifts

Everyone loves gifts for the holidays. And Webroot and Carbonite customers are no different! We’re giving away a new gift every day during our special 12 Days of Gifts holiday promotion. All you have to do is follow, reply, share, retweet, like or sign up for a new account and you’ll be automatically entered.Here’s what we’re giving away: 12 Days Of Gifts:Day 1: Set of 4 figurines and group buttonDay 2: Notebook and penDay 3: Tote bag and padfolioDay 4: Lunch bagDay 5: Glass cleaner and webcam coverDay 6: SocksDay 7: Power bank and PopSocketDay 8: Tech pouchDay 9: Sticky notes and fidget spinner penDay 10: Hand sanitizerDay 11: Special edition gold MalwareWolf + buttonDay 12: Set of 4 figurines and group button To be eligible to enter all you have to do is:Sign up for a Webroot Community account.  Leave a relevant comment about the subject matter to the “12 Days of Gifts” article (comment below) on the Community; or Leave a relevant comment about the subject matter to the Modular Malwa

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Ssherjj
Moderator
2 years ago

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