📊 2023 OpenText Cybersecurity Threat Report
Official Webroot Community Updates
Webroot was once again recognized for efficacy in small business endpoint protection by the software testing firm SE Labs, this time for the January – March 2021 time period.Webroot Business Endpoint Protection received a 98 percent accuracy score in the test. Based in the UK, SE Labs is one of the security industry’s most trusted providers of third-party efficacy testing, and it is an honor to receive their AAA back-to-back.For more info, you can go to SE Labs or read the report.
Hey Webroot Community! For a few years, we have copied our existing Knowledge Base onto the Community so that we could make it easier for you to access all of the self-support available. However, it recently became far too difficult to keep both systems in sync with one another due to the manual editing that was required. Moving forward, we will only be keeping our central KB up-to-date: https://answers.webroot.com/With this transition, we have added a list of “Common KB Articles” to the top of the Webroot Community home page:We will keep these lists updated with the most commonly searched KB topics for our consumer and business products. Clicking on any of these will open a new tab to https://answers.webroot.com/ which will look something like this:If you ever have a product question, this will be the best place to start looking for answers. If you have any questions about our transition to using this Knowledge Base, please feel free to send me a private message!
SC Media has recognized Webroot DNS Protection as a shortlisted finalist for the SC Awards Europe in the Best Emerging Technology category.With a constantly evolving threat landscape, SC Awards Europe has one objective: recognize and reward the people, products, and services that exemplify the very best solutions for client-customers and the security sector as a whole.Here’s some more info on the Best Emerging Technology category from SC Media: What cutting-edge technologies are bursting onto the scene to address the newest information security needs facing organizations with some innovative capabilities? This new category welcomes both new vendors and old pros looking to provide products and services that look to help shape the future by addressing fast-evolving threats through the creation of these types of offerings. The product must have been launched not more than 18 months prior to entry, and entries should have some customers available who can act as references. The company shou
Hello everyone and welcome to our latest Q&A.Today, you’ll be able to talk with the product team and subject matter experts who have played an integral role in our upcoming round of releases for:Webroot Endpoint Protection Webroot DNS Protection Webroot Security Awareness TrainingThis is your chance to ask the team who has been hard at work building and improving all of the Webroot products you use on a daily basis. So, we want to hear from you! Just post your questions below and we’ll do our best to answer as many as we can. We’ve already seen some questions come in over the last week from other customers who aren’t able to make it this morning. I’ll be posting those throughout the next hour on their behalf.
The National Institute of Standards and Technology (NIST) recently updated Special Publication 800-53, Security and Privacy Controls for Information Systems and Organizations, with an important update regarding recommended security awareness training.In summary, control enhancements were added recommending the use of phishing simulations as part of a comprehensive security program.The specific language in NIST SP 800-53, Rev. 5, Section 5.3 (pg. 60) reads:“Practical exercises include no-notice social engineering attempts to collect information, gain unauthorized access, or simulate the adverse impact of opening malicious email attachments or invoking, via spear-phishing attacks, malicious web links.”The mention of “no-notice” is important. NIST is essentially noting that asking employees to spot the phishing attempt from a group of emails is very different than being able to refrain from taking the bait in real-world situations. Realistic phishing simulations are the only way to truly
Carbonite has been named among PCMag’s best. This time, our 2021 awards are in the Best Online Backup Services for 2021 and Best Cloud Backup Services for Business categories, and we’re thrilled! PCMag has been the leading authority on technology buying since 1982, delivering labs-based and independent reviews of more than 2,000 products per year. Here’s some more info on the categories, as well as some of the nice things the folks at PCMag had to say about our products.The Best Online Backup Services for 2021Users need to protect their computers and mobile devices from all data loss threats, including hard drive failure, ransomware, and natural disasters. These are PCMag’s top-rated online backup services make it easy to secure files.The Best Cloud Backup Services for BusinessCloud adoption has surged during the pandemic with one of the most popular categories being cloud backup services aimed at business. These solutions address the essential problem of keeping data safe and accessi
It’s no coincidence that World Backup Day – March 31 – falls right before April Fool’s Day. Losing data is no joke. And it can really make you feel foolish. So, before you lose data, back it up. You’ll be glad you did.World Backup Day was organized by a concerned group of internet users who dared to ask the question, “What would happen if you lost everything?” If you think it could never happen, then you’re exactly the type of person World Backup Day was created for. We’re here to tell you: it can, it does, and it will.At Carbonite HQ, we keep track of the number of customers we’ve saved from ransomware. The count is over 13,000 as of this writing. And that’s just from one form of data loss. There are many more. The most common is human error.There’s one thing everyone who has experienced ransomware and other forms of data loss have in common. And that’s the relief they feel when they get their data back. There’s nothing like it. And that’s what we acknowledge on World Backup Day.Every
For the second year in a row, U.S. News & World Report has added Webroot to two of their ‘Best Of’ lists including: Best Antivirus Software of 2021 Cheapest Antivirus Software of 2021 U.S. News, who reaches more than 54 million people, recognized Webroot as one of the best antivirus software and cheapest antivirus software in 2021. Summarizing Webroot’s nomination, the magazine commented, “All of Webroot's packages include protections from malware, such as viruses, ransomware, phishing, keyloggers (who hack into your Wi-Fi connection to monitor your keyboard keystrokes), and spyware. Webroot also provides a firewall, a network protection monitor, and webcam security.”Read more about the nomination and the full Webroot review on U.S. News & World Report.
We’re about to launch several new upgrades to our business solutions, including the Webroot management console, Webroot Endpoint Protection, Webroot DNS Protection, and Webroot Security Awareness Training. Want to find out what’s in store? Webroot Product Marketing Director George Anderson and Sr. Solutions Engineer Shane Cooper will be on-hand to answer your questions this coming April 20th at 10:00AM MT.To submit a question, just comment below!
Looking for the product bulletin? Major Webroot Console Upgrades to Business Solutions April 27, 2021 marks a huge milestone as we launch the first in a series of exciting new updates to the Webroot management console, Webroot Endpoint Protection, Webroot DNS Protection, and Webroot Security Awareness Training. Console improvements The Webroot management console has gotten a new look and feel, with a cleaner and more contemporary design. Users will now see a better overview of system status, improved remediation workflow, easier site-to-site navigation, and better Delete Site workflow. These upgrades have simplified tasks within the management console and reduced the likelihood of user errors. Better endpoint security In addition to the console updates, we will also be adding a new security component to Webroot Endpoint Protection that significantly improves its effectiveness. Webroot Foreign Code Shield (FCS) is a proprietary behavioral analysis engine that looks for malicious activi
In our discussion of last year’s SolarWinds attack and related collateral damage, we’ve been providing Community members with tips for reducing their exposure to the next major IT supply chain attack. Addressing network-level security is another key step in doing so. While not a part of the initial compromise, data from breached companies was exfiltrated following the attack using a method known as DNS tunneling.The internet’s domain name system (DNS), often referred to as the phonebook of the internet, is a piece of technology with rare staying power. It’s the system that translates the sting of numbers making up an IP address a computer can recognize into a URL that humans can easily memorize.DNS is attractive to hackers because the protocol is trusting, making it easy to exploit. After all, the original DNS has been around since the 1980s and was never designed with privacy or security in mind. As the communication cornerstone of the internet, DNS is an ideal target for cybercr
The SolarWinds attack discovered near the end of last year shook the cybersecurity community. The tactics that enabled its success will undoubtedly be copied, but there are things businesses can do to protect themselves and their users from the most severe consequences of a breach like this. That's why, in this series, we're offering some tips for defending against the next attack targeting IT supply chains.Even the best threat intelligence feeds can be easily undermined by unwise policy configurations. When threat warnings are ignored for whatever reason – convenience, overconfidence, insufficient attention – administrators essentially help attackers overcome an initial layer of defense. That's why our second piece of advice for limiting the damage caused by supply chain attacks deals with policy configurations. Ensure policy settings are up to dateOnce the fundamentals are in place, it’s also critical that policies are enabled and configured properly to best take advantage of the thr
Leading channel publication CRN has recognized Webroot as one of The 20 Coolest Endpoint and Managed Security Companies of 2021, calling out significant updates to Webroot DNS Protection and Webroot Security Awareness Training.Find out how Webroot stacked up to the rest of the competition on CRN
More awards for WebrootFebruary was a good month for outside recognition. In addition to several awards for product efficacy, we were especially proud for individual Webroot contributors to be recognized for their commitment to going above and beyond for our customers.Webroot earned a AAA rating for Small Business Endpoint Protection Oct-Dec 2020 from SE Labs. Two Webroot products were also named to Expert Insights' "Best-Of" category: Webroot Business Endpoint Protection and Webroot Security Awareness Training. Rounding out our awards for the February edition of What's New, we're honored to announce that we've taken home four Stevie awards for Outstanding Customer Service.From the Carbonite sideOur data backup experts at Carbonite churned out a couple of great webinars in February, touching on how small business data is at risk and the top reasons for backing up Microsoft 365 data. You can access the webinars any time through the links below.Your Business Data is at Risk – Learn the m
As mentioned in a previous post, cybersecurity experts widely believe the SolarWinds attack will inspire other supply chain attacks with similarly devastating consequences for all types of businesses. In that initial statement on our Community page, we promised to expand on our tips for protecting your business or clients from the inevitable fallout of future attacks.That protection starts with contextual, actionable threat intelligence. Maybe it’s not the flashiest of defense tactics, but the basics still matter. While other security vendors may have marked SolarWind's Orion updates as coming from a trusted partner, the right threat intelligence feeds could have prevented further communication with the C2 server used in the attack.In the case of the Webroot BrightCloud Threat Intelligence platform, an IP address involved in the attack had been associated with a botnet and categorized as high-risk in the summer of last year Properly configured, our security tools would have blocked com
Updated - 03/09/21 - Carbonite recently won the People’s Choice Award Since 2002, the Gold Stevie Award for sales and customer service has been conferred for achievement in business to organizations and individuals in more than 60 nations. We’re pleased to announce that Carbonite has been honored with five of these awards in 2021.Below are details on each of the awards.GOLD STEVIE WINNERCustomer Service Department of the Year – Computer Software – 100 or more employees This category recognizes everyone who works formally in customer service in an organization, regardless of their role or location.GOLD STEVIE WINNERContact Center Professional of the Year: Craig Becerril, Lead Technical Support Specialist This category acknowledges the achievements of non-executive professionals who work in a call or contact center.BRONZE STEVIE WINNERContact Center of the Year (Over 100 Seats) – Technology IndustriesThis category measures call and contact centers that have more than 100 seats in technol
Once again, cyber resilience solutions from Webroot have been named among Expert Insights’ “Best-Of” award winners. This time, our 2021 awards are in the Endpoint Security and Security Awareness Training categories and we couldn’t be more proud!Expert Insights’ Best-Of awards recognize innovative cybersecurity solutions that provide powerful protection for their customers. Awards are chosen by Expert Insights’ independent technical expert and editorial content team, based on product features, ease of use and market presence.Here’s some more info on the categories we won, as well as some of the nice things the folks at Expert Insights had to say about our products.Best-Of Endpoint SecurityThis category includes the top vendors that offer the means to protect all of an organization’s endpoints from malware and malicious applications and investigate security incidents and alerts. “Webroot’s SMB customers praise it for its ‘lightweight’ and ‘effective’ endpoint protection. They argue that
