📊 2023 OpenText Cybersecurity Threat Report
Official Webroot Community Updates
We have an update! I’m really excited to share that Webroot has evolved its secure login offering from a secondary security code to a full 2FA solution for the Webroot management console. Starting the first week of December, both business and home users will have the ability to enable 2FA using a variety of industry-leading options, including Google Authenticator, Microsoft Authenticator, LastPass Authenticator and Authy 2-Factor Authentication. For full details on how to enable, visit our Knowledge Base on the topic. For business users, visit: https://community.webroot.com/general-security-information-102/how-to-set-2fa-up-for-business-341070 For home users, visit: https://community.webroot.com/general-81/setting-up-two-factor-authentication-341086 As always, if you need additional help from support, please reach out via the appropriate links below: Business Support: https://mysupport.webrootanywhere.com/supportwelcome.aspx Consumer Support: https://detail.webrootanywhere.com/servic
Welcome to our Nastiest Malware Q&A with Tyler Moffitt. Today we’ll be answering your questions on our latest Nastiest Malware report. If you’ve got any questions for Tyler, please go ahead and ask below!
This news article is interesting because it takes the slant that maybe OpenText did not acquire Carbonite for its data backup services but rather for its “cyber resiliency solutions” (and, of course, its “goodwill and revenue stream” from its online backup services). The writer makes this tentative conclusion from the apparent lack of mention of Carbonite’s data backup services in the various acquisition announcements.Interesting slant.Full article
Hello Webroot Community!I’m excited to share that this morning, Carbonite, Webroot’s parent company, announced that it has entered into a definitive agreement to be acquired by OpenTextTM (NASDAQ: OTEX, TSX:OTEX)The transaction represents an exciting next step for Webroot as it enables us to continue providing robust cybersecurity solutions to more customers around the world.OpenText is the global leader in Enterprise Information Management with a strong roster of services and customer channels that are complementary to ours.The entire team is united in our mission to make cyber resiliency simple, reliable and accessible in the connected world, and we feel confident that joining forces with OpenText supports that mission.Click here to view the press release Carbonite issued today regarding this important announcement. Notice to Investors and Security HoldersThe offer referred to in this communication has not yet commenced. The description contained in this communication is neither an o
Cast Your Vote! Use the comment section below to vote for the nastiest malware of 2019 and you could win some Webroot swag!
Webroot will be holding a Live Q&A here in the Community on November 13th at 1:00PM MT!Be sure to come by and ask questions about our Nastiest Malware report and our expert Threat team will sit down and answer them. Feel free to post your questions in the thread below and we'll move them to the live thread on the November 13th. We look forward to seeing you there!
It’s that time of year again. The leaves have changed, ghouls and goblins are about to take to the streets demanding tricks or treats, and Webroot is shining the light on the nastiest malware threats lurking online in 2019. It’s not names like Jason or Freddy that should curdle your blood this October, but TrickBot, Crysis, and the dreaded “Man in the Mirror.”From zombie botnets to insidious email infiltrators, here are 2019’s top malware threats to watch out for.Be sure to catch our LIVE Q&A on November 13th at 1:00PM MTVOTE on the Nastiest Malware Read my interview with a psychologist and professor about why we clickBotnetsBotnets have continued dominate the infection attack chain in 2019. No other type of malware was responsible for delivering more ransomware and cryptomining payloads. Here are the top offenders:Emotet, the most prevalent malware of 2018, held onto that notorious distinction into 2019. While it was briefly shut down in June, Emotet returned from the dead in Sept
You may have seen our post from earlier in the month on all of the fun things we’re doing around Cybersecurity Awareness Month. One event I wanted to point out is the upcoming event on October 24th with David Dufour, VP of Engineering and Briana Butler, Senior Engineering Data Analyst. They’ll be taking your questions LIVE during the event and you’ll be able to:Learn about the latest trends in phishing and other cyberattacks Hear about simple tips to protect yourself and your family Get answers to your questions about today’s online threatsRegister here If you have any questions now specifically about phishing for David and Briana, feel free ask them below and we’ll do our best to incorporate them into the LIVE broadcast.
On Tuesday, October 8th at 6 a.m. BST, Webroot will begin performing planned maintenance.The maintenance window is scheduled to last for 120 minutes. During this period, all console access will be unavailable. All other Webroot services will be working as normal, including scanning and protecting your devices.We apologize for any inconvenience caused by this essential maintenance window.Customers trying to log into the console will see the following message: Again, we apologize for any inconvenience this may cause and thank you for your patience.To stay up to date with the latest updates, be sure to subscribe to https://status.webroot.com/
Welcome to National Cyber Security Awareness Month! All October long, we’re helping people across the web learn safer cyber habits to stay protected wherever they connect. After all, in today’s connected world, safe and healthy habits go far beyond buckling your seatbelt. The internet plays an integral part in our daily lives, which means safe cybersecurity habits should be just as natural as looking both ways before crossing the street. Be proactiveEducate yourself on how to protect yourself from some of the most common types of cyber threats. Use the #CyberSmart checklist below to raise cyber awareness and teach safe online habits in your household. Are you smarter than a STEM Student?We quizzed STEM Students on their cybersecurity know-how. Take our quiz to see how you stack up against a STEM Student and one lucky Webroot Community member will win some fantastic Webroot swag. Be #CyberSmartJoin the conversation on social media! Follow @Webroot on your favorite social media platform
At Webroot, we're always looking for ways to protect our customers and help make their lives easier. When it comes to our MSP customers, our goal is to not only protect them and their own customers, but also make the MSP look good. Being in the business a long time, we're aware that each MSP has their own way of doing things and reporting is a perfect example. We've built a lightweight tool to help MSPs create, schedule, and send custom reports, making it easier to translate the value they're offering their customers. If you know how to use Excel, you can use our new reporting tool. It's that easy. For advanced users, there are even more options available to you if you're familiar with Powershell. We've included a generous sample of reports for you to start playing with, including: Endpoints DNS WSAT Usage It's in beta now and it's free to try. To access the beta:Create a Webroot Community account, and make a note of your username. Go here to request access to the beta.Note:
We shared results of a survey today that dove into the phishing knowledge and clicking habits of 4,000 office workers across the U.S., U.K., Australia, and Japan (1,000 per region). What jumped out to me was the psychological tricks and triggers that cybercriminals deploy to entice people to click. That, and the bad habit of nearly a third of respondents who did not change their password after their data had been breached! (Come on guys, you’re better than this.)To learn more about the psychological aspect, I sat down for a Q&A with Dr. Cleotilde Gonzalez, a Research Professor at the Department of Social and Decision Sciences at Carnegie Mellon University. Her research work focuses on the study of human decision making in dynamic and complex environments and she is an expert on the field of Behavioral Cybersecurity. Dr. Cleotilde Gonzalez Drew: Thanks for taking the time to share additional information with our Community. First up, psychologically, why does urgency work in a phish
I see on my Webroot Icon that my subscription is due but I have automatic renewal. If I accept this offer to renew is it going to renew a second time when by subscription is due. I believe it's around the 24th of October. Thanks Mary Pellett [i]~snip private information~ PTD[/i]
Update Monitoring - A fix has been implemented and we are monitoring the results. For additional questions, please open a support ticket You can also follow our status page for all of the latest updatesInvestigating - WSA Management Consoles is currently experiencing decreased performance. We are investigating the issue and working on a speedy resolution. Thank you for your patience.Product functionality is not impacted and customers are still protected For additional questions, please open a support ticket We'll update this thread when service is restored You can also follow our status page for all of the latest updates
Earlier this year Webroot conducted a “Voice of the Customer” study with Wakefield Research. We wanted to better understand customers’ perceptions of the Webroot brand, examine experiences with our solutions, and determine future needs. We received more than 400 responses.A few key findingsCustomers indicated online resources for new customers (46%) are the most beneficial resources during product onboarding. In addition, 64% of customers continue to use online resources to get them comfortable with their products during the adoption process.This overall reliance suggested Webroot should consider improving its online resources for customers. Introducing the Customer Success HubBased on your feedback, Webroot is happy to announce our new Online Resource Center!Around the office, we call this the “Customer Success Hub." After all, Webroot can’t be successful unless you are successful using our products.It’s a work in progress, and we’d love to know how we can make this better for you. Wo
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/1786ab1e-88cb-45fc-b000-bbd249af6c3e.png[/img]See [url=https://www.crn.com/news/security/carbonite-stock-surges-after-report-of-private-equity-buyer]article[/url].
Hello Webroot Community! The website was down for maintenance earlier this morning. Everything updated as expected and is operating as normal. Thanks! Drew
Today, Carbonite announced an updated executive leadership team naming: [list] [*]John Post (former Webroot GM and CFO) as Chief Operating Officer [*]Chad Bacher (former Webroot SVP of Product) as Chief Product Officer [*]Hal Lonas (former Webroot CTO) as Chief Technology Officer [*]Scott Semel as Interim General Counsel [/list]The team joins Anthony Folger, Chief Financial Officer; and Craig Stilwell, Chief Revenue Officer; reporting to Steve Munford, Interim Chief Executive Officer and Executive Chairman of the Board. All changes are effective immediately. This new Carbonite executive team will help accelerate the integration with Webroot, move the combined company forward, and successfully deliver on our plans. Our goal is to combine the power of data protection and cybersecurity into an easy-to-use, integrated solution serving the mid-market, and every one of these leaders continues to be hyper focused on meeting the needs of our customers and partners. I want to share this n
