Who’s going to get the new shield?
Every Webroot Business Endpoint Protection customer will benefit from the new shield. It doesn’t cost extra and you don’t have to install it separately. However, please make sure all your endpoints are using the 9.0.28.00 version of the Business Endpoint Protection agent or higher. Earlier agent versions will not fully support Evasion Shield malicious script protection.
Will the new shield start protecting me right away?
The shield is turned OFF by default. We designed it that way because many admins use legitimate custom scripts in their environments, and nobody likes a false positive. We recommend enabling the shield with the Detect and Report setting first, so you can see all the scripts that are currently running and whitelist any that you don’t want flagged. (See more on this in our FAQs, linked below.)
Where can I find more information?
For those of you who are interested in learning more (that’s all of you, right?) we’ve put together a number of resources to make sure if you get the answers to your questions.
What if I have more questions or need help with the Evasion Shield?
No problem. Click here to get in touch with our support team. We’ll also add more information to this page as needed, so be sure to check back.