Maintenance Outage: Thursday, 10 May


Userlevel 7
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  • Administrator
  • 1551 replies
Update: The maintenance has been completed successfully. Thank you for your patience!
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We have a maintenance outage today, 10 May 9-10 am MDT / 3-4 pm GMT to perform backend upgrades.
 
During the outage, consoles, reporting, and alerts will be unavailable.
 
We apologize for any inconvenience this may cause, and thank you in advance for your patience.

6 replies

Userlevel 6
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Hey @akim
 
Do we know for how long this maintenance window will be and why we are having it? 
 
John
Userlevel 7
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Hi @jhartnerd123, there is a 30 minute estimate, and is due to a critical backend update. We will update this thread if anything changes. 
Userlevel 4
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that's ... not a lot of notice
Userlevel 7
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The maintenance has been completed successfully. Thank you for your patience!
Userlevel 6
Badge +24

@jhartnerd123 wrote:
Hey @akim
 
Do we know for how long this maintenance window will be and why we are having it? 
 
John

I would like to know as well.  Also, as with product releases, as a partner, we would greatly appreciate having advance notice, preferably in e-mail to us so that we can plan for these things in order to better support our clients.
Userlevel 7
Badge +35
We definitely understand @DTMT. Unfortunately we were only just alerted to a critical issue affecting our backend platform. This was addressed and resolved within 30 minutes of the notification. 
You should be up and running as normal now. If not, please let us know.

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