UPDATES

What’s New at Carbonite + Webroot October 2022

  • 28 September 2022
  • 15 replies
  • 518 views
What’s New at Carbonite + Webroot October 2022
Userlevel 7
Badge +22
  • Sr. Security Analyst & Community Manager
  • 711 replies

What’s New Webroot + Carbonite October

 

 

Version 2.1.22255.1 provides:

 

  • Security fixes for two low severity items
  • Server hosting Google fonts to prevent GDPR issues when using Google Analytics
  • Technical changes to better segment workloads

 

Webroot Management Console 6.6

 

The release contains the following new and updated functionality. Both features help us get closer to our goal of consolidating the Endpoint Protection Console.

 

Site-Based Overrides

 

  • Administrators will now be able to manage Site-Based overrides created within the Endpoint Console, as well as allowing the creation of new ones directly from the Overrides page within the Webroot Management Console.
  • Limited Admins now have access to Overrides within the Webroot Management Console.
  • The file overrides page has also been consolidated to include both allow and block in one view.

 

Additional Datapoints

 

  • The Sites list now has a custom view which allows an administrator to select additional datapoints. These can also be re-ordered as necessary.
  • Administrators can also select from a choice of Datapoints within the Entities table.
  • Any changes made to the view will persist across sessions, so the view doesn’t have to be recreated each time an Administrator logs in.

 

 

  • Fixed a bug where the app crashes after a scan completes when no network connection is available
  • Fixed a bug where updates were failing
  • Security and reliability improvements

 

  • Sankey Visualization for the Campaign Summary Report – This feature is supported with new documentation to help users understand the finer points of the new visualization as well as supporting documentation for the original bar graph. For now, users can revert to the Bar Graph but we are hopeful the new visualization will become the preferred approach.
  • Autopilot campaigns
    • Autopilot Baseline: Email Attachments - Scams Gone Viral (training)
    • Autopilot Baseline: Active Directory Password Reset (phishing)
  • Courses – two new courses from NINJIO, and updates to Webroot courses
  • Phishing Simulation Assets – new lure pages and email templates adapted from recent attacks including Return-to-office surveys and HR communication, and financial sector brand impersonation attacks

 

 

Carbonite Availability, Carbonite Migrate 8.51

  • Support for Rocky Linux 8.4, 8.5 and 8.6
  • Support for RHEL/Oracle Enterprise Linux 8.5, 8.6
  • VMware Paravirtual SCSI Controller Support for Linux Full Server to ESX jobs
  • Additional 3rd party/security updates

 

 

 

Introducing the E3 data protection, the next iteration of Carbonite award winning appliances for customers with protected storage footprint up to 2TB. Carbonite provides and maintains the onsite appliances and we store an entire year of backups in the cloud, giving the customer a wide range of recovery points.

 

Our E3 data protection solution is a combination hardware and cloud service that lets you protect critical data both onsite for rapid recovery and in the cloud for disaster scenarios.

 

Key Features:

  1. No large upfront costs with predictable pricing
  2. End to end security
  3. Accelerated backups and restores
  4. An easy to manage hybrid solution

 

 

Potential ransomware detection for VMware vSphere environments

Our new potential ransomware detection alerts for VMware vSphere environments automatically flag potential threats and provide multi-level alerting tools like dashboard warnings, threat views and automatic email notifications.

If a threat is identified and confirmed, uncompromised data can be quickly restored and recovered. In the Portal, Administrators can choose to clear the ransomware status from a safeset and all its incremental backups or restore from a previously saved safeset.

Our ransomware resilience management also includes the enabling or disabling of ransomware threat detection for a specific backup; seeing the status of an affected safeset and in the restore dialogue and even deleting the safeset from the Portal UI.

Support for hourly AIX backups

To help your business be even more resilient against data loss, our AIX Agent users can now schedule a backup job to run multiple times per day, as often as hourly. To schedule a backup job to run multiple times per day, create an intradaily schedule using the Portal. Each backup job can have one intra-daily schedule. If the job has other schedules, the intradaily schedule has the lowest priority. Two retention types are available for intra-daily schedules: 24-Hours (where each backup is kept for at least 24 hours and at least one backup is stored online) and 48 hours (where each backup is kept for at least 48 hours and at least one backup is stored online).

 

Expanded support for two-factor (2FA) authentication

On-premises Carbonite Server Backup users and MSPs can now use Twilio Verify, a third-party service, to send account verification codes to users and verify codes entered in the Portal. This enhancement gives on-premises customers the flexibility to choose the multi-factor authentication that is best for their business. It also lowers the total cost of ownership for MSPs by reducing their 2FA costs.

 

Linux Agent 9.20.1004 and Windows Central Control 9.20.1004

The Linux Agent is now supported on Oracle Linux 9, Red Hat Enterprise Linux Server 9 and Ubuntu Server 22.04.

 

End of Support – SQL Server 2012

Starting in August 2023, the installation of SQL Server 2012 will no longer be supported for Carbonite Server Backup.

 

 

Carbonite Cloud-to-Cloud Backup 22.3.1 Feature Release

In this release we are introducing:

  • Next Generation UX simplifies search and recovery. Find and recover lost Microsoft Exchange data in a few clicks
  • Ability to restore public channels in Microsoft 365 Groups and Teams
  • New data center in Paris, France to support local data sovereignty laws

 

 


15 replies

Userlevel 7
Badge +4

Love these summaries. Thanks for posting

Userlevel 7
Badge +30

Thanks for the updates @TylerM 

 

John

Userlevel 7
Badge +4

Thanks for the update. Couple of questions if possible please @TylerM …

1.) Under webroot security training - “two new courses from NINJIO, and updates to Webroot courses” - can you advise how / where we can get access to these, what are the charges etc? and…

2.) Is there an ETA for the final consolidation of the Endpoint Protection Console? I roll out Webroot via RMM (CW Command) which is automated but have recently been leaning more towards going into the portal direct and noticed there appears to be two ‘areas’ (i cant think how else to describe it) which appear to have a bit of crossover / different designs.

 

 

Userlevel 7
Badge +22

Thanks for the update. Couple of questions if possible please @TylerM …

1.) Under webroot security training - “two new courses from NINJIO, and updates to Webroot courses” - can you advise how / where we can get access to these, what are the charges etc? and…

2.) Is there an ETA for the final consolidation of the Endpoint Protection Console? I roll out Webroot via RMM (CW Command) which is automated but have recently been leaning more towards going into the portal direct and noticed there appears to be two ‘areas’ (i cant think how else to describe it) which appear to have a bit of crossover / different designs.

 

 

  1. It should be available in the SAT console section @ggreenbaum for verification
  2. We have a QA webinar coming in the next couple weeks, but @csaunders should know
Userlevel 2
Badge

Hi there @Jamesharris85  - new courses are added every month and you get these for free. You can see details of the monthly release for WSAT by viewing the announcement and guide available in the notification area as shown here:

 

 

Thanks for the question, let us know if we can be of further assistance.

Userlevel 7
Badge +4

Hi there @Jamesharris85  - new courses are added every month and you get these for free. You can see details of the monthly release for WSAT by viewing the announcement and guide available in the notification area as shown here:

 

 

Thanks for the question, let us know if we can be of further assistance.

You and @TylerM have literally made my day with this, we were about to sign up to something with another third party, I had no idea this was included!!! Thank you!!

Userlevel 7
Badge +4

Although it seems I don’t 😥

 

 

Userlevel 7
Badge +30

@Jamesharris85 


Looks like you aren’t subscribed to the SAT service.

 

John

Userlevel 7
Badge +4

@Jamesharris85


Looks like you aren’t subscribed to the SAT service.

 

John

Does it cost to subscribe? Can someone point me in the right direction?

@ggreenbaum @TylerM 

Many thanks

 

Userlevel 2
Badge

Hi @Jamesharris85 I’ll reach out now via DM for specifics. 

Userlevel 6
Badge +5

@Jamesharris85 SAT Training is a separate purchase. It is not included in Advanced Business Protection. It definitely is worth the cost. It’s very affordable.

Userlevel 7
Badge +4

@Jamesharris85 SAT Training is a separate purchase. It is not included in Advanced Business Protection. It definitely is worth the cost. It’s very affordable.

Yes it definitely seems that way, ggreenbaum has dm'd me details which I've put to my boss for consideration. We're currently on the market and were looking at another provider for it but if I can keep it under one roof (I'm the one that has to administer it after all) then I'm all for it

Userlevel 7
Badge +5

@Jamesharris85: FWIW we really like WR SAT. There are more robust products on the market, but none targeted so well at MSPs. Webroot makes managing campaigns across our client base super easy. The training content is great, as are the phishing templates. Lots of options and everything is customizable.

Sync contacts in from Azure, create campaign. Push to everyone.

Really excited about the new Autopilot feature, too. Hand the keys over to Webroot and let them drive the campaigns.

Userlevel 6
Badge +5

I’m happy to see the bug fix in the MAC agent. This one has been an issue for us.

 

Teri

Userlevel 1

Looks like some great updates

Reply