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Yesterday (3/7/2022) I started to get C:\Program” warning messages on my personal computer. I see some replies in the Related topics. The replies are several years old. It’s difficult for me to determine if this is an issue that I should address and fix. Or just ignore. Can someone please help? Here is what I’m seeing on my personal computer: File Name Warning: There is a file or folder on your computer called “C:\Program” which could cause certain applications to not run correctly. Renaming it to “C:\Program1” would solve this problem. Would you like to rename it now? I clicked on the Rename button. After I click on the Rename button, I get the message “File Access Denied - You’ll need to provide administrator permission to rename this file”. I clicked on the Continue button After I click on the Continue button, I get the message “This action can’t be completed because the file is open in Webroot SecureAnywhere”. Clicking on the Try Again button doesn
I have not seen this posted anywhere, so this could be useful to anyone wanting to install Webroot Complete on their phone. I noticed that on the Google Play store Webroot Complete has not been updated in a while, but Webroot Free has been updated recently. That is good news as you can install Complete simply by installing the Free version. 1) Go to the Google Play store. 2) Search for and install Webroot Free. 3) Once it installs, it will prompt for a few extra steps. Follow these steps, and login to your Webroot account when asked. 4) Install the Secure Browser when it asks. You know will have a fully updated version of Webroot Complete. Backup and Sync is part of the main application now instead of a seperate app. If you use Webroot Password Manager, you can access the passwords through Secure Browser. Open the browser and click the Menu button (the three dots) in the upper right. Click Vault, and log in to your Webroot account. You can now access all of y
Hello, I need help whitelisting a specific file on a specific machine. We are running Webroot SecureAnywhere with a centrally managed console. I’ve tried following the instructions located in this thread:https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm I’ve tried creating an override on the desktop without success, but even when I stick the file in the root of C: and create an override to the folder in that location it does not work. I’ll attach a couple screenshots for reference. I’ve also got an open ticket and am waiting on a response, but wanted to ask for any suggestions here?
Guessing they shouldn’t be running at same time - or should they? Am using Windows 10 on PC. Do I need to uninstall the 32 bit version from 2 years ago? If I uninstall the 32 bit version, will it mess up the 64 bit version because they are sharing files?How should I proceed here please? Thank you!
WSA 126.96.36.199 not working with newly installed Monterey 12.2. "Preparing to scan" times out after about 10 minutes.
mac os monterey 12.2 installed on macair m1 2 weeks ago. webroot secureanywhere v188.8.131.52 today, found acct. info gone, worked last week. re-entered activation code and rebooted,still does not scan, sits at “preparing to scan” for ~10 minutes then auto cancels.+600 days left on subscription Incompatible with Monterey?New Privacy Settings required?infected with malware?
As of last windows update Webroot is not letting the game Lost Ark start. Plz find a sollution. Atm keeping webroot uninstalled but not the end I want.White listed the easy client - issue prevails.Update: I poked around and whitelisted most files. Finally got a combo that got the game working.
I expect my Webroot to scan on schedule or if it missed the schedule run immediately at startup per the schedule I set up. However, it seems to always be scanning or preparing to scan. I've been on my Mac for over two hours now and it has scanned at least twice and now says preparing to scan. This seems very strange. Can you tell me why it always seems to be scanning?
After 30 days the LastPass account I have done due to webroot partnering with it just went free instead of keeping it premium and if I try to upgrade gives me this message:What can I do about it? I’m about to cancel the subscription because of this since I would need another password manager and that defeats the purpose of having webroot on everything.
When you purchase a digital copy of Webroot from Amazon do they send you a Key Code and download link? My current Webroot license doesn't expire for 2 more months and I want to wait to activate the new license until my current one expires.
Hi,I am trying to install Webroot SecureAnywhere through Microsoft Endpoint manager so that when the computer syncs up to Intune and pulls the deployment profile and the apps to install this is automatically installed as well. What am I missing? Pictures attached for reference. I place the license key where GUILIC=0000-0000-0000-0000-0000-0000. I also make sure the correct group has the devices in it and are in the required group for assignments. Any help?
I bought my program as a package through Best Buy (Internet Security Plus), but I was a Webroot fan/customer for many years before that. Yesterday, I was able to use the “Optimizer” function in the Utility page. Fast forward one day (today) and the option is gone and it looks like that option is only available with the Internet Security Complete subscription. Is the Best Buy subscription only for Internet Security Plus, or should I be getting the Internet Security Complete subscription? Thanks, Ken McKinley
Hello, I have the Android Webroot SecureAnywhere Mobile Complete App (ver. 184.108.40.206428) installed on my Samsung phone. Yesterday, I was helping my parents (83 & 85 years old) setup their new Motorola phones and was trying to download the Webroot SecureAnywhere Mobile Complete App, but couldn't find it in the Google PlayStore. The only Webroot App I found is called Webroot Mobile Security (ver. 6.5.0).1. Is the Webroot SecureAnywhere Mobile Complete App no longer supported?2. Has it been replaced with the Webroot Mobile Security App?3. Does the Webroot SecureAnywhere Mobile Complete App still function? It seems to be running okay on my Samsung Phone? It runs scans and shows the number of days remaining in my subscription okay.4. What is the Webroot Mobile Security App? Does it still run on demand scans of all files and Apps on Android phones?5. It looks like it is only a web browser App that looks at the users browser activity when you use that App (Google Chrome)?6. Does
Hello,Out of curiosity I downloaded various Eicar files from here:https://ipinfo.info/html/testvirus.phpI was able to save most of them in a folder, without any reaction from Webroot.If I scan the folder , the are detected as “malicious” , but no reaction when I downloaded them.I have “Scan archived files” and “ Check files for threats when written or modified” selected.Theoretically , these Eicar versions should have been scanned upon download.
Hello,I need to have Webroot on my macbook pro m1 max computer for work. I currently use Synergy 1.10.3. on a mac and a windows system.The system allows my mouse to work but for some reason it doesn't allow me to use my keyboard. Is this a port issue or is there something in Webroot? Thank you. DF>~
So what’s the time frame for a permanent fix for the issues between Webroot and Easy Anti-Cheat?I created a support ticket a while back to get this fixed, but after learning you need remote access to my PC in order to fix it, I decided not to continue. I managed to fix it myself by uninstalling Webroot, let the game (Black Desert Online) open up it’s menu and then install Webroot. It’s been working fine until now, where they sent out a patch./Mikael
While i was on a help desk call to quicken, I was told I should have webroot to protect my computer. I could buy a lifetime subscr1ption for $249 plus tax for a total of $266.00. If I did not buy the subscription, the help desk call would be $99. The billing department told be the charge would be $299.99.After I set up my account with webroot, I saw that 95 pc's were using the same security key. sa5c-ttbb-xxxx-xxxx-67daThe charge was processed through paypal. The company as Removed email address for privacy concerns!
I have a small NAS attached to my network. I have it mapped as the Z: drive on the computers on the network. I want to periodically scan the drive with Webroot from one of those computers (I don’t care which one, as long as I can get it to work). That does not seem to be possible right now.When I right-click on the Z: drive in File Explorer and select Scan with Webroot, it only scans the root directory and quits. If I select a folder below the root, it scans that folder but none of its sub-folders.So, it appears that on a mapped network drive Webroot is unable to scan anything more than a single directory at a time. This is a problem/defect that appears to go back at least 8 years. The only other reference I could find on here was a topic that was created 8 years ago describing the same problem. The most recent post in that topic was 6 years ago and the problem still existed then.Has the defect been corrected since then? If so, what do I need to do to persuade Webroot to scan more than
To able to access my company’s site I have had to install Open Link Pro-Browser. Webroot is not able to complete any scan on my Mac and I am using Catalina10.15.7. This incomplete scan also occurs when I am not in Safari/Catalina. and just reading my personal emails. Can this problem be solved? and how can it be fixed?Thanks for any and all help
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