Product Help & Discussions
Questions About a Webroot Product? Start Here!
I recently restarted (Feb. 9th 2018) Google Chrome to let it update; however, I suddenly got the Webroot Filtering Extension when I do not own it. It says that my company put it there, but I am a student on my home computer that I built myself. Extremely confused as to why Webroot Filtering is there now. Wondering how to get rid of it.
Hi, I am a new Webroot user and installed it on my iMac running OSX 10.10.5. It seems to have been running fine for about 5 weeks but I just received a pop up from OSX saying this: [b][i]WSDaemon would like to take control of this computer using accessibility features[/i][/b] When I open my security preferences it shows that WSDaemon is listed in the privacy section. What is this and am I really supposed to allow it? Thanks
My current subscription is about to expire, so I purchased a new copy. How do I apply (or add) the days on the new keycode to the existing one? I also want to do so without losing the 20 days I still have left on the existing subscription. Thanks
Hello, I am new here. Currently trying on an old pc the trial version of SecureAnywhere Complete 2012 and I am loving it ! Just had a question, so when my new laptop arrives in a few days and I purchase the SecureAnywhere Complete 2012, which shows a license for 3 PCS, how will I get it on the other 2 different pcs ? The way I think it is suppose to be done and please correct me if I am wrong. I purchase and install from Webroot official page, the product I want. Then I get the keycode and enter it on my laptop, where I will buy the product.Later, keep the keycode for the other 2 PCS. Finally, from each of the other 2 pcs, I go to Webroot official web site ([url=http://www.webroot.com/En_US/index.html]http://www.webroot.com/En_US/index.html[/url]), then click on the top, Support/SecureAnywhere Support/upper right side hit on Reinstall my product, do the Request Software and Keycode, select my product, fill in last name and my e-mail (the one I used to buy it on original pc) and then
Webroots ironically named "anti"virus software has messed up my computer so bad that I just need to get rid of it. Everything started freezing and crashing the day I downloaded it; now that it is uninstalled the freezing and crashing is gone (literally the second I uninstalled it) but it won't let me install any other antivirus software (like AVG). Clearly the software has embedded a file somewhere that is disabling my ability to download other antivirus software. Where is this file and how do I remove it?
2 days ago BF2042 updated and in the process updated East Anti Cheat (EAC) which is what SecureEverywhere is blocking. Everyone that is using this AV can no longer launch the game. The EXACT thing happened when they updated Back4Blood and updated EAC in the process. Webroot pushed a patch that fixed it. I have sent a support ticket to Webroot but have heard nothing. Oh, BYW, when you completely uninstall SecureAnywhere, the game runs fine.
I have a few Windows 2012 servers running Webroot SecureAnywhere 8.0.8.x. They've stopped communicating with the console, so I can't send them any commands to scan, refresh, uninstall, or anything from there. When I try to uninstall from the server's Programs and Features, I get this message: SecureAnywhere is currently managed by the Web Console and all changes need to be applied centrally. Please refer to the SecureAnywhere documentation for further information. My question is, how do I uninstall the product on a machine that is managed centrally but not communicating?
[b]Long story but bear w/me..bought laptop fm BestBuy w/Norton included. Notified by BestBuy Norton no longer supported and sent me to Webroot where Anti-virus was downloaded and good till 9/4/2014. Geek squad will renew for $53+ but same protection is avail. fm Webroot for $40. No brainer... My question is this: As I already have the software anti-virus already downloaded, on 9/14/2014 do I tell Webroot I want to "renew" or do I have to uninstall and re-install the anti-virus?[/b]
I need to unitstall Webroot for a short time. I have Windows 10. After uninstalling, I keep getting a popup wanting me to enter my KeyCode and reinstall. It is very annoying. How do I stop that?
I was hit with Cryptowall 3.0 on 6 Feb. Helpful experts on another forum guided me through a lengthy, thorough cleaning procedure, including numerous scans and logs. Today, 30 days later, after booting my laptop, Cryptowall did its thing again -- new files are encrypted, old files are encrypted twice now, and the .png and .txt ransom files appeared. No website access or e-mails; the machine was just sitting there for a couple of hours. It looks to me like this virus hides really well. Now I've just finished running Malwarebytes, Avast, and Webroot -- so far, nothing I've tried can detect it. I've been reading speculation that the virus cleans up after itself and hibernates in a hidden boot partition. My question: can you guys help me truly clean this? Or I should just give up this laptop? Thanks. -Jeff
Having tried several security programs, I installed the trial version of WSA, although I'm not sure exactly which variant. This morning, I tried to enter [url=http://www.cyprus-mail.com/]http://www.cyprus-mail.com/[/url] and got the following message[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2596iA8D074117C25E5AA.png[/img] This surprised me because it is a site I've trusted for years, without problems. I therefore tried a few malware web detectors and they all said there was no malware. Consequently, I tried to click on 'Allow' ad it said to the effect that I had no right to allow it and to consult Admin. I tried to open WSA and it refused to let me, I had to consult Admin (which I am). WSA seems to be a good system with a lot of advantages but, if this kind of obstacle is thrown up, I don't know whether it is what I need for my 3 computers. If I do decide to purchase it, I'm not sure how to go about this in view of the fact that I haven't a clue as to which ver
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.