Product Help & Discussions
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I have had nothing but issues with Webroot since I was recommended to purchase the security program.
The purchase I made did not download correctly. Then I had technology support reinstall the program. Now, after hours of trying to get the program to work, I do not have the initial full protection intalled that I paid for. I tried again to call to have a technician to assist, because I am receiving continual error popups that my Windows Firewall and Webroot are both turned off. I look further and realized I did not even have an optimation tab in my utilites tab for Webroot. Still unprotected in that area, but very disappointed in the brand and service I have received.
The following message is displayed when I access chrome://management: "This browser is managed by a company, school or other organization. Your administrator can change your browser setup remotely. Activity on this device may also be managed outside of chrome." Chrome is installed on my home computer whose administrator I am . What could I do to remove this management? I saw a lot of complaints of this type on the WEB, but no solution was provided. I have installed Weebroot Internet security plus on my system and it didn't alert me that something suspicious happens in my browser. Any suggestion to identify who manages my browser or how to remove this management is welcome. Thanks!!!
Hiya,I would like to install the DMG and Key together using a script, I use desktop central to push out updates, and I am having no luck with the link supplied via Webroot help, as it says I am unauthorised to view.https://community.webroot.com/installation-and-deployment-142/using-a-script-to-install-the-webroot-business-endpoint-protection-agent-to-macos-344501My macs are running Monterey,RegardsStu
Yesterday (3/7/2022) I started to get C:\Program” warning messages on my personal computer. I see some replies in the Related topics. The replies are several years old. It’s difficult for me to determine if this is an issue that I should address and fix. Or just ignore. Can someone please help? Here is what I’m seeing on my personal computer: File Name Warning: There is a file or folder on your computer called “C:\Program” which could cause certain applications to not run correctly. Renaming it to “C:\Program1” would solve this problem. Would you like to rename it now? I clicked on the Rename button. After I click on the Rename button, I get the message “File Access Denied - You’ll need to provide administrator permission to rename this file”. I clicked on the Continue button After I click on the Continue button, I get the message “This action can’t be completed because the file is open in Webroot SecureAnywhere”. Clicking on the Try Again button doesn
I have not seen this posted anywhere, so this could be useful to anyone wanting to install Webroot Complete on their phone. I noticed that on the Google Play store Webroot Complete has not been updated in a while, but Webroot Free has been updated recently. That is good news as you can install Complete simply by installing the Free version. 1) Go to the Google Play store. 2) Search for and install Webroot Free. 3) Once it installs, it will prompt for a few extra steps. Follow these steps, and login to your Webroot account when asked. 4) Install the Secure Browser when it asks. You know will have a fully updated version of Webroot Complete. Backup and Sync is part of the main application now instead of a seperate app. If you use Webroot Password Manager, you can access the passwords through Secure Browser. Open the browser and click the Menu button (the three dots) in the upper right. Click Vault, and log in to your Webroot account. You can now access all of y
Hello, I need help whitelisting a specific file on a specific machine. We are running Webroot SecureAnywhere with a centrally managed console. I’ve tried following the instructions located in this thread:https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm I’ve tried creating an override on the desktop without success, but even when I stick the file in the root of C: and create an override to the folder in that location it does not work. I’ll attach a couple screenshots for reference. I’ve also got an open ticket and am waiting on a response, but wanted to ask for any suggestions here?
Guessing they shouldn’t be running at same time - or should they? Am using Windows 10 on PC. Do I need to uninstall the 32 bit version from 2 years ago? If I uninstall the 32 bit version, will it mess up the 64 bit version because they are sharing files?How should I proceed here please? Thank you!
WSA 126.96.36.199 not working with newly installed Monterey 12.2. "Preparing to scan" times out after about 10 minutes.
mac os monterey 12.2 installed on macair m1 2 weeks ago. webroot secureanywhere v188.8.131.52 today, found acct. info gone, worked last week. re-entered activation code and rebooted,still does not scan, sits at “preparing to scan” for ~10 minutes then auto cancels.+600 days left on subscription Incompatible with Monterey?New Privacy Settings required?infected with malware?
As of last windows update Webroot is not letting the game Lost Ark start. Plz find a sollution. Atm keeping webroot uninstalled but not the end I want.White listed the easy client - issue prevails.Update: I poked around and whitelisted most files. Finally got a combo that got the game working.
I expect my Webroot to scan on schedule or if it missed the schedule run immediately at startup per the schedule I set up. However, it seems to always be scanning or preparing to scan. I've been on my Mac for over two hours now and it has scanned at least twice and now says preparing to scan. This seems very strange. Can you tell me why it always seems to be scanning?
After 30 days the LastPass account I have done due to webroot partnering with it just went free instead of keeping it premium and if I try to upgrade gives me this message:What can I do about it? I’m about to cancel the subscription because of this since I would need another password manager and that defeats the purpose of having webroot on everything.
When you purchase a digital copy of Webroot from Amazon do they send you a Key Code and download link? My current Webroot license doesn't expire for 2 more months and I want to wait to activate the new license until my current one expires.
Hi,I am trying to install Webroot SecureAnywhere through Microsoft Endpoint manager so that when the computer syncs up to Intune and pulls the deployment profile and the apps to install this is automatically installed as well. What am I missing? Pictures attached for reference. I place the license key where GUILIC=0000-0000-0000-0000-0000-0000. I also make sure the correct group has the devices in it and are in the required group for assignments. Any help?
I bought my program as a package through Best Buy (Internet Security Plus), but I was a Webroot fan/customer for many years before that. Yesterday, I was able to use the “Optimizer” function in the Utility page. Fast forward one day (today) and the option is gone and it looks like that option is only available with the Internet Security Complete subscription. Is the Best Buy subscription only for Internet Security Plus, or should I be getting the Internet Security Complete subscription? Thanks, Ken McKinley
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