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Hi, I recently subscribed to the PC version and wanted to try the mobile free one before purchasing the premier version, but I encountered three threads that aren't getting removed. adobe air: com.google.model.mi engriks: com.android.apps.start engrils: com.google.fk.json.slo When webroot tries to remove them the uninstall app procedure starts but then they aren't removed and still appear as threads. Regards and thanks in advance for any advice you could give me regarding this issue
We have to big issue in Turkey to use Dns Protection. In the starting of computers Dns Protection agent cannot resolve any websites like 5 minutes. After 5 minutes Dns agent working properly. This is a very big issue, a lot of customers, and potential customer affected from that problem.
We're implementing/still testing a virtual desktop infrastructure using Citrix XenDesktop 7.6 running atop VMware vSphere 5.5. The environment is built, support servers running, etc. and we're working on master image deployment via Citrix PVS, but we're running into trouble when it comes to WSA installations. According to the documentation, running WSA is supported within the virtual environment, either using the -clone or -uniquedevice commandline option. We're building WSA into our master image and we've tried it both ways (used both command line options), but when we provision our virtual machines, we don't see those registering within the Webroot Admin Console. When we used -uniquedevice, we saw 1 provisioned VM register in the console but with continual refreshes, that same instance in the Admin Console would change names, our assumption was that we were seeing the last provisioned VM to check in. When we used -clone, to be honest I'm not exactly sure
It's time to renew. Question, thru the renew link the price is more than double what i paid for the program initialy. That just don't sit well with me. i can however buy it straight out for what i bought my current for. if i purchase the standalone (skipping high priced rewewel) i assume i will get a new key. Can that be entered into my current at that point or will i have to reinstall entire program. Thanks Edit - By the way, I bought current version at webroot for $29.99 yet the renewel is showing me $70 plus. I can purchase again at webroot for $29.00 as i just added it to my cart yet im concerned there would be a license issue or a renewel issue plugging in new code to my current. My current keycode is being used on 5 systems so im confused on how to handle this. Anyhelp is appreciated. Thanks
My current subscription is about to expire, so I purchased a new copy. How do I apply (or add) the days on the new keycode to the existing one? I also want to do so without losing the 20 days I still have left on the existing subscription. Thanks
Recent tried W10 in Oracle VirtualBox briefly but since I had a spare HD, I installed that and put W10 on it. Ater installing it yesterday and installing a few programs one of which was Webroot. That was build 9841 but I heard that 9860 was out so I forced the update. After churning away for over an hour, I find the install stop because I needed to uninstall Webroot. I had the option to uninstall or pause so I clicked uninstall but it left the pause button there. Some time later, I clicked on pause and find a window asking if I really wanted to uninstall Webroot. More time but I bailed, rebooted, it continued to install and complete after about 45 minutes. This morning booted into W10, I had reinstalled Webroot but I see no desktop icon. After a few seconds, it boots with a message that it has problems. It did this three times finally I was given the option to go into W7. Looks like I'll have to reinstall W10. Anyone
I tend to keep my webroot settings heuristics set to maximum since it doesn't bug any programs or games or anything as well as keeping the firewall set to "Warn if any new, untrusted process connects to the internet" (which i've seen in action dl'ing a program to clean up my PC and didn't see something i need to uncheck until after I hit "OKAY") and it prompted to block the outgoing connection and a few seconds later deleted the whole 2nd thing it tried to download. That being said, I saw this earlier today [url=https://avlab.pl/sites/default/files/68files/ENG_2016_ransomware.pdf]https://avlab.pl/sites/default/files/68files/ENG_2016_ransomware.pdf[/url] and by putting these settings up a bit (as to where i have it set now) does it actually help to possibly block these better? I know it's ransomware, and i know webroot does an awesome job blocking sites in real time to not even get infected in the first place, but specifically the heuristics set to MAX, woul
Hello. I've had trouble since downloading and installing Webroot. I've set up my account, software is installed and I can't use it because I'm unable to confirm the registration. I get to the point when I'm asked to enter the fourth and sixth (or whatever, since it's random) number of the security code. I set up my "security code" and when I input what I believe to me to be my security code I'm given an error. "Error(UCR102):Invalid credentials, please re-enter" Upon reentering I get the same, then timed out and told to try again in 15 minutes. I'd like to keep Webroot, but since I'm unable to use what I paid for I just want a refund. Just tired of dealing with theissue. I bought this online, but there's no contact phone number for customer service.
I've upgraded to Windows 10 and the Edge browser isn't showing my Webroot toolbar or search result checkmarksKnowledge Base
At the time of the Windows 10 launch, the Edge browser does not have the capability to add extensions like Chrome and Firefox. Because of this, we obviously can't add our extensions to the Edge browser. Microsoft has stated that they will be adding extension capabilities to the Edge browser in the future. When that happens we'll port our extensions over like we do for all the major browsers. In the meantime you can either continue to use the Edge browser without extensions, or use one of the browsers that does support our extensions: Mozilla Firefox - 3.6 or higher Google Chrome - 10.0 or higher Internet Explorer - 7.0 or higher (only available on Windows 10 Pro) You can read more about the browser capabilities and plans on Windows Central [url=http://www.windowscentral.com/microsoft-edge-browser-wont-pick-extension-support-until-after-rtm]here[/url]. [b]Still no changes from Microsoft on this. June 25, 2017 [/b]
Good afternoon, I just installed Webroot on my Kindle Fire HD 8.9. As part of the set up I wanted to set up the password and set WR as a device administrator. The webroot set up keeps telling me the device administrator is in an unsafe status. When I click on the fix button it takes me back to set up screen and I end up going into the loop seeing the same thing. When I go to the kindles settings page it will not let me select Webroot as an administrator, it shows up under the administrator section but is not selected. Any idea how to fix this so I can lock down the system with a password? Thanks
I am using MS Vista Home Edition and when I use any web browser (IE, Chrome, Foxfire) I get two of the same characters for the one I type. If I turn off Indentity Shield this goes away. I do not have this typing issue with other programs.I would like to keep Indentity Shield on. Any thoughts?
This has happened to me a couple of times in the last week, and I wanted to know if it was something I should be concerned about. When I run the recommended deep scan, WebRoot freezes up when it reaches 81% completion. The system events counter will continue to increase, but the actual progress of the scan appears to halt. If I try to run another scan during this time, it will make it to 100% without any problem. If left alone, the scan will eventually unfreeze (although the total scan time may take 6 or 7 minutes as opposed to under 1 minute under normal cisrcumstances). Even when it doesn't freeze up, there often seems to be a "pause" when it reaches 81%. I also ran a Full Scan to see what would happen. It scanned slowly, as expected, but once it reached about 80% or 81%, it quickly finished and informed me that the scan was finished. I haven't experienced any other problems on my computer, but I wanted to ask about this just to see if it was anything to worry about. Th
[b][i]Has anyone else had any issues with the newest version update? Since downloading and installing the newest version, my laptop has slowed to a crawl. It has even become difficult to type because the system struggles to keep up with me and lags behind.[/i][/b] [b][i]I have submitted a support ticket and am just waiting on a reply. All of my scans are coming up negative for anything infecting the system.[/i][/b] [b][i]Just wondering if this is something isolated to just me.[/i][/b]
Hi! The heuristic option "Warn when any new program executes that is not specifically whitelisted" is not working on my end. I have a fresh install of Windows 10 Redstone x64. Programs that aren't whitelisted are allowed to execute without any warning. Here's a video showing the issue: [url=https://vimeo.com/183446232]https://vimeo.com/183446232[/url] Glad for any help or feedback I can get.
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