Product Help & Discussions
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Widget on desktop!?
After last Win 10 update to 21H2, I noticed a tiny widget?… ( 1/8” translucent spinning circle, 1/2” from left border, & 2 58” from screen bottom). Check your own desktop Closely , before you answer this!I only use Google Chrome, and haven’t visited any new websites. I did a negative Full scan. In the old Win7 days, CCleaner would remove Widgets..., but caused system problems…!Also in the Win7 days, I had An AV that put a Large spinning Widget on the desktop. I thought this may be a new WSA feature, or how do I get rid of This?BTW- I tried doing a Snip, but it didn’t show?
Webroot blocking Firefox 97.0 64-bit
Today Firefox updated to 97.0 on my windows 10 machine. When I restarted my computer, nothing works in firefox anymore. I can load it once, but I can’t browse to any webpage or even pull up the settings or about Firefox menu. When I close it I cannot open Firefox again.I tried uninstalling and reinstalling Firefox. I eventually tried installing the 32-bit version and it worked. I reinstalled the 64-bit version and found that if I close out of Webroot completely it would work normally. It only works if I shut down webroot completely. If I turn off individual shields (or all the shields) it won’t work, but exiting webroot causes firefox to instantly start working again.Webroot gives no indication that it is blocking anything. Any ideas as to why this is happening and how I can fix it?
WiFi Security Stopped connecting on all devices
Able to connect on 5 devices on Sunday. On Monday - zero. Error message reads: WiFi Security can’t connect. Please check internet connection and try again. This would be the internet connection that I am currently sending this question on :-) Any ideas?
I have had nothing but issues with Webroot since I was recommended to purchase the security program.
The purchase I made did not download correctly. Then I had technology support reinstall the program. Now, after hours of trying to get the program to work, I do not have the initial full protection intalled that I paid for. I tried again to call to have a technician to assist, because I am receiving continual error popups that my Windows Firewall and Webroot are both turned off. I look further and realized I did not even have an optimation tab in my utilites tab for Webroot. Still unprotected in that area, but very disappointed in the brand and service I have received.
Should I be concerned because my chrome://management says that my browser is managed?
The following message is displayed when I access chrome://management: "This browser is managed by a company, school or other organization. Your administrator can change your browser setup remotely. Activity on this device may also be managed outside of chrome." Chrome is installed on my home computer whose administrator I am . What could I do to remove this management? I saw a lot of complaints of this type on the WEB, but no solution was provided. I have installed Weebroot Internet security plus on my system and it didn't alert me that something suspicious happens in my browser. Any suggestion to identify who manages my browser or how to remove this management is welcome. Thanks!!!
Deploying to MAC silently via Desktop Central
Hiya,I would like to install the DMG and Key together using a script, I use desktop central to push out updates, and I am having no luck with the link supplied via Webroot help, as it says I am unauthorised to view.https://community.webroot.com/installation-and-deployment-142/using-a-script-to-install-the-webroot-business-endpoint-protection-agent-to-macos-344501My macs are running Monterey,RegardsStu
I keep getting first scan not complete. Scan view only showing time e;apsed and no files scanned. Just recently renewed subscription, but problem is pre-renewal.
I keep getting first scan not complete. Scan view only showing time e;apsed and no files scanned. Just recently renewed subscription, but problem is pre-renewal. MacBook Air.
Renaming C:program file
Yesterday (3/7/2022) I started to get C:\Program” warning messages on my personal computer. I see some replies in the Related topics. The replies are several years old. It’s difficult for me to determine if this is an issue that I should address and fix. Or just ignore. Can someone please help? Here is what I’m seeing on my personal computer: File Name Warning: There is a file or folder on your computer called “C:\Program” which could cause certain applications to not run correctly. Renaming it to “C:\Program1” would solve this problem. Would you like to rename it now? I clicked on the Rename button. After I click on the Rename button, I get the message “File Access Denied - You’ll need to provide administrator permission to rename this file”. I clicked on the Continue button After I click on the Continue button, I get the message “This action can’t be completed because the file is open in Webroot SecureAnywhere”. Clicking on the Try Again button doesn
How to install updated Webroot Complete on an Android device
I have not seen this posted anywhere, so this could be useful to anyone wanting to install Webroot Complete on their phone. I noticed that on the Google Play store Webroot Complete has not been updated in a while, but Webroot Free has been updated recently. That is good news as you can install Complete simply by installing the Free version. 1) Go to the Google Play store. 2) Search for and install Webroot Free. 3) Once it installs, it will prompt for a few extra steps. Follow these steps, and login to your Webroot account when asked. 4) Install the Secure Browser when it asks. You know will have a fully updated version of Webroot Complete. Backup and Sync is part of the main application now instead of a seperate app. If you use Webroot Password Manager, you can access the passwords through Secure Browser. Open the browser and click the Menu button (the three dots) in the upper right. Click Vault, and log in to your Webroot account. You can now access all of y
Need help whitelisting a file
Hello, I need help whitelisting a specific file on a specific machine. We are running Webroot SecureAnywhere with a centrally managed console. I’ve tried following the instructions located in this thread:https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm I’ve tried creating an override on the desktop without success, but even when I stick the file in the root of C: and create an override to the folder in that location it does not work. I’ll attach a couple screenshots for reference. I’ve also got an open ticket and am waiting on a response, but wanted to ask for any suggestions here?
Task Manager Shows 32 bit AND 64 bit running now. (??)
Guessing they shouldn’t be running at same time - or should they? Am using Windows 10 on PC. Do I need to uninstall the 32 bit version from 2 years ago? If I uninstall the 32 bit version, will it mess up the 64 bit version because they are sharing files?How should I proceed here please? Thank you!
WSA 184.108.40.206 not working with newly installed Monterey 12.2. "Preparing to scan" times out after about 10 minutes.
mac os monterey 12.2 installed on macair m1 2 weeks ago. webroot secureanywhere v220.127.116.11 today, found acct. info gone, worked last week. re-entered activation code and rebooted,still does not scan, sits at “preparing to scan” for ~10 minutes then auto cancels.+600 days left on subscription Incompatible with Monterey?New Privacy Settings required?infected with malware?
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