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I placed the trial version on my computer about 2 weeks ago while I waited for my purchased copy from Frys to come in the mail. I then wanted to uninstall the trial just to have a good clean install of my newly purchased Webroot.... Only thing is, it killed my network connection. I have no internet. How I removed Webroot was simply activating the uninstall file. That was it. Nothing else. I am currently restoring my computer to see if this helps, but I want to be able to remove the Webroot without it damaging my networking capabilities. Please advise.
Hello Webrooters, Firefox 58 (32-bit) + Antivirus 22.214.171.124 I have to set firefox.exe Application Protection to Allow in order to land on my homepage. Edit: Subject and add pic [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/32869i90501EC00E59B0EC.png[/img] YMMV Thanks
I have been doing a lot of searching about this and have found that this systempropertiesremote.exe has this potential if infected. It can be placed in two different locations one is OK the other one is not. Here's what its capable of doing. This was found in a search for the systempropertiesremote.exe virus. [b]Spyware Infection [/b]Spyware is a latest type of computer threat; spywares can be installed in the computer in wide variety of ways. Once the computer is infected by Spyware your personal information such as online account number, passwords, and credit card numbers from the computer will be collected and sent back to remote server for malicious purpose. I'm running Windows 7 Ultimate The normal path is the (C: windowssystem32 The top photo is of my system. The bottom two were found in two different locations. Is this correct. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/24014i8AC1A4085
I hate to ask this and please no responses telling me to get off these versions of Windows because they aren't supported by Microsoft. I already know that and I'm pushing for upgrades, but I don't control the budget. My question is, how much longer will Windows XP and Windows Server 2003 be supported. I asked last year on this [url=https://community.webroot.com/t5/Product-Questions/Windows-XP-and-Windows-Server-2003-Support/td-p/305480]post[/url] and was told April 2019. I had heard previously that might be extended and was wondering if that had been decided yet and if so, for how long? Our subscription is up in January and I wanted to get an idea at what we'd be looking at. Thanks for any help you can provide! Sincerely, Nic
2 days ago BF2042 updated and in the process updated East Anti Cheat (EAC) which is what SecureEverywhere is blocking. Everyone that is using this AV can no longer launch the game. The EXACT thing happened when they updated Back4Blood and updated EAC in the process. Webroot pushed a patch that fixed it. I have sent a support ticket to Webroot but have heard nothing. Oh, BYW, when you completely uninstall SecureAnywhere, the game runs fine.
Hi there, I got the Webroot SecureAnywhere Antivirus, and everything seems to be working. Though the only problem I have is the webThreat Icon doesn't show up in any of my searches using FF, IE and Chrome I tested if the webthreat is working by blocking a website using Webroot, and it works, but I still don't know why the icons don't show up in my google searches
my webroot is now not working. It states "1st scan not complete." Then it says "scan failed". And "secure Anywhere cannot reach the internet to obtain threat information." But my internet is working ok. Has anyone had this problem? Thank you.
Just got the new Webroot update today, it seems quite nice. I have one problem though, when I try to access WR with the community button, the read now button, or any button that opens communication with WR I have to be in my administrator's acct. I can't access WR while in my standard account. It's quite rare if I am ever using my admin. acct. I'd like to see the new version of WR able to access 'home' without having to use an administrator account. My computer's os is Windows 7 Pro 64
Hello, At work I'm using Vista pro 32 bits and IE9 + Chrome + Firefox. With all these browsers I can use "Sign In" with French language. At home I'm using Windows 10 and only IE11, but it's impossible for me to use "Sign In" with French language. I have selected the French language and then restart my PC but "Sign In" language is always English. Is it an issue? Thanks. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/22317iB66D15C2E9876259.png[/img] [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/22318i59BD5A93819A55F5.png[/img] [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/22319i37CCDF44FBB351BD.png[/img]
I've become a recent user of Webroot Security Essentials 2012, coming across from Microsoft Security Essentials. Things have been going well, but I've not a significant slowdown in browsing in Chrome and CPU usage in Chrome. As a result, I'm unable to watch videos on You Tube? If I stop Webroot, or use IE, there's no such problem. Does anyone else experience this, or know how it can be resolved? I've tried disabling all the 'Web Threat Shield' options, but that didn't help, so am guessing it's something to do with Chrome itself, rather than browsing?
Among other unnecessary temp files that I remove from my computer, I find over 200 temp language files generated by Webroot. Why is this? I only needed one when I installed and registered my Webroot SecureAnywhere software. This issue hasn't caused me any problems that I am aware of, other than being a NUISANCE. These unnecessary files are only found when I boot-up and scan for unnecessary files. They never occur again until I log off and reboot again. My wife also has this problem with her same Webroot software, so I'm not inclined to think that this is an isolated problem. Perhaps this goes unnoticed by some of the less-observant users. Is there anything that we can do to stop all these temp files from recurring? Thank You
I was running BitDefender at the same time and uninstalling it fixed these issues. I just started using Webroot on two of my PCs and I started to see strange things right away, most of them attributed to the Identity Protection aspect, and I'm afraid this is going to continue further. The sign of a good antivirus program is to not realize it's there, and I understand how difficult this can be, but I also know it's possible by working with popular programs to stabalize features, and I would say Chrome and Firefox fall into those categories. Here are my two issues: [list] [*]Firefox downloads would instantly stop when loading a new page in private browsing [*]Chrome would not connect to any pages until ID Protection was set to "allow".[/list]I was able to replicate these issues on two computers running Windows 8.1 x64. Has anyone else experienced weird issues with ID protection? I look forward to seeing this feature improved because I can assume that it is most usefu
Hello [user=65523][/user] I'm having issues with the release version [url=https://play.google.com/store/apps/details?id=com.webroot.mobile.wifisecurity]https://play.google.com/store/apps/details?id=com.webroot.mobile.wifisecurity[/url] on my Android Phone. When I disconnect and close the app the key lock Icon comes back at the top in 10 to 15 seconds but the Wi-Fi VPN is not active and I don't know but it will not let connect to my home network unless I sign out which is a pain as I never had these issues during the Beta. So I assume it is still active in some way and the sign out is my only option when I don't want to use the VPN at the time. Moto Z with Android v8.0.0 [url=https://www.motorola.ca/products/moto-z]https://www.motorola.ca/products/moto-z[/url] The release version for Windows is working great an as it should be! [user=57897][/user]
It truly baffles me when a PC security software maker fails to understand why people purchase their software. The recent pop-ups have turned my mostly good experience with Webroot into a horrible one where I am left with the choice of either accepting the problem or uninstalling the software for good. What I am talking about are the purportedly "informational" messages that have recently been popping up, taking focus away from anything and everything else that I am doing in order to tell me something that should be, and in fact is sent in email. I cannot turn them off, and if I am doing something full screen (such as a game), it will actually drop me out of the game in order to show me the message. Some examples include the recent "Windows 10" message and the more current "Security report" message. These messages show up once every 24 hours with no way of turning them off. Enough is enough. The definition of "malware" is software that is inte
I bought Webroot Internet Security Plus 2013, and installed it on my laptop (Windows 8 upgraded from Windows 7) and desktop (Windows 7). However, when looking at the web console, I'm noticing that the laptop is mentioned three times in the list of protected computers, taking up three spots out of the available five computers. Why is this? One of the instances has a last scan date of today (11/23), so I assume that that is the current one. The other two have last scan dates of 11/18 and 11/14. I installed the software on November 14, and nothing has changed to the laptop since then. Can I simply deactivate the laptops associated with the last scan dates of 11/14 and 11/18, or will that also deactivate the 'real' laptop, since they're all the same computer? Thanks! Ron
Hi everybody. I am (was?) a long time Kaspersky user and I've always been happy with KAV. Up until recently, when BSODs with stop code 9F started randomly appearing on two different machines, my production PC and my HTPC, just before entering suspension. The minidumps pointed to the LAN card drivers, but the two PCs have completely different ethernet adapters and thus completely different drivers, so it seemed a bit strange. Also, those drivers had been in place for months without a hiccup so again it appeared weird they would cause problems simultanously all of a sudden. The only thing they had in common was Kaspersky, so I thought an update from them introduced the BSOD. To test my diagnosis, I replaced Kaspersky with MS Security Essentials on my HTPC (which has very limited internet access anyway) and activated a SecureAnywhere Antivirus trial on my production machine. The BSODs are so far gone, so I was probably right in my assumption. Weberoot's software felt immediately v
since this new release installed itself, when Webroot scans, it stalls at 81% and hangs there for several minutes. this is in the process of accessing the webroot cloud for doing a scan. it just sits there, and finally after seven minutes or so, it finishes. this scan usually takes less than three minutes, but now it takes over ten minutes. nothing has changed on my end, except the new webroot version. thanks. note: if I run a second scan, it runs with no problem, I have a scan log, but don't see anyway to attache it.
About all I can say is -- why me? :} So I turned on my new laptop this afternoon just to see what's up. I had installed and configured Webroot Complete 2 days ago. Now, my Webroot install was -- gone. I mean there was NO trace of the program -- no icons, files, directories -- nothing. Like it had never existed. A quick contact with support and within just a few minutes I had a return email with a link to a new install file. Once again, it is installed and running and I *GREATLY* appreciate their super quick response. However, there was no indication as to what might have happened. Has anyone here experienced the same or know of it happening? I'm thinking it's not a good thing for my protection app to go on vacation like that. Certainly not without letting me know. Phil
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