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I am having trouble finding the instructions about the enterprise App for Webroot Security Awareness Training. I have it installed, and can sync users, but at this time I hid it from users because I do not know what it does, or how to configure. Please direct me to instructions..
Starting sometime late last year, every time I do a scan with WR first a popup says “Do you want (this program) to make CHANGES on your computer?” I click no; I only want it to scan for malware. Why am I asked this? For years it would just scan and report. Second, after each scan (which incidentally is far SHORTER that a year ago, showing less than half as many files scanned as before… and taking a fraction of the time) it says “No threats found” - then at the end of the list of findings in the report the entire frame goes red and one item (also in red...) states “An antivirus program is installed but not protecting your computer”. I click on the message with no response.But when I click on the (?) icon it directs me to a startup page whereby I can PURCHASE Webroot! WHAT is going ON with this system? Most or all these changes have appeared in less than the past year despite my memembership self-renewing just months ago. ...And all this AFTER being told MS was no longer supporting m
I just renewed my subscription a few hours ago (I was without it for a few months) because my safari would use yahoo search engine instead of google. i looked it up to see why it was doing that and it said that it was a malware virus. so I renewed it and when I went to scan for any viruses it said that it was clean but safari is still using yahoo search engine instead of google.
So I love webroot and have it on all my windows machines but I am running into a problem where it prevents a program called Local by Flywheel witch is used to create wordpress sites locally on my machine.. I have found that when wordpress is running even if I tell it to ignore that program the program it’s self has a whole bunch of issues like local not running or not being able to open existing sites or create new ones. But then when I uninstall webroot it works just fine. I have tried contacting the tech support for that program and they basically told me it was an issue on webroot’s end. I have also posted on that program’s forum to see if they have any suggestions. But if anyone knows a solution where I could still have webroot running but have the program work I would appreciate it. Thank you in advance.
Hi,Some times my webroot extension show “ Ratings are temporarily unavailable. Wait for service to be restored or find more information here . “ but when i close tab and open url at new tab, it is correct .why? Thanks ,Amir
I searched and found several similar issues from two years ago, but I’m having this problem now. I am on the latest update for my Android Samsung Galaxy S9+ and I’m on SecureAnywhere 220.127.116.11428. Every week or so, my phone suddenly starts heating up and the battery runs down very quickly. Eventually, I get a pop-up saying:Device CareSome apps or processes are overloading the system (CPU) and need to be closed.SecureAnywhere CPU: 50.44%At this point, my battery drained quickly from 60% down to 28%.Seems like if you have to shut down SecureAnywhere, you are defeating the purpose of protecting your phone. Is Webroot doing anything about this? I’m sure people will give me lots of “how to” information for conserving battery, etc., but really, isn’t this a Webroot issue, rather than an Android issue?Thanks,
So, long story short, my C drive keeps filling up without me even downloading anything in it. I am currently doing a webroot scan but nothing found yet. Idk what this is. I was at like 30gb free, then all of a sudden, boom 5gb left. It was at 4.14gb left but when I restarted and it was at 5gb. Please help.
hi, I paid to renew my webroot subscription for another year,when i try to install i keep getting keycode is valid but expired notification,i need this issue resolved asap as i use this laptop for school,research and other purposes, , , also should mention my webroot was uninstalled and am trying to reinstall and activate.
The full system scan will run for hours at 99% CPU usage without completing a scan. I have left the scan running for 100+ hours, the furthest the scan will make it is about halfway. The system has a 256gb drive, I have stopped Time machine and rebooted the system before running the scan. Webroot has a message saying that a threat was detected but has not found a threat while running the scan. Webroot Endpoint Protection CE 21.3.
The issue of the backup/sync function not working correctly on Windows 10 is addressed in several posts.I have been having this issue for at least 3 years on multiple computers. I am occasionally able to get it to work. Going thru the Support system multiple times has been fruitless and frustrating. This is an issue that is not a priority for Webroot. It was suggested to me that I use Carbonite. Why are they advertising the backup/sync on the sales page when it doesn’t consistently work? They need to fix this issue or remove backup/sync from the product. This used to be a great feature that was a major part of my decision to use Webroot. I am now considering a different product. I have been a loyal Webroot user for several years and kept hoping they would fix the issue. I get it that their main product is security. But their lack of dealing with a persistent problem in a part of the product package causes me to question the integrity of the whole product.
Microsoft recently disclosed information on CVE-2021-40444, in their post they note that “Microsoft Defender Antivirus and Microsoft Defender for Endpoint both provide detection and protections for the known vulnerability.” However, there hasn’t been any information published by Webroot yet. You would think Microsoft would share some information with their partners BEFORE notifying the public… Does anyone know if Webroot is protecting against this threat? Regards,
My Corsair headset and mouse started acting weird, then I noticed that the iCUE had not started automatically. I tried to start it manually but then the same thing happened similar to the Chrome problem (https://answers.webroot.com/Webroot/ukp.aspx?pid=17&vw=1&app=vw&solutionid=1916). I deactivated webroot and then I could open iCUE. Now I have allowed iCUE in the webroot settings and it seems to work.
I recently purchased a new Dell 8940 and since then my Webroot Secure Anywhere Complete refuses to load up at start-up, I have uninstalled it and re-installed it 3 times and still it is not working. This is the first time I have every had any problems with Webroot in all the many years I have been using it. Please help without any mega technical talk, I would hate to find something other than Webroot after all these years.
I keep getting “CONNECTION FAILURE” on my Webroot Wifi Security. I have received ZERO help from Webroot. I’m seriously considering uninstalling, even though I’ve paid for everything, and going with another company. As far as I know I changed nothing; perhaps, one of the Windows updates messed with it? I just don’t know what to do????
Webroot does not install on Mac after selecting Language, says internet problem when there isn't any
Installing webroot does not work after selecting language. On the next screen, an error pops up saying “An error occurred while trying to download the necessary files for this installation. Please double check your internet connection and try again”There isn’t any internet connection problem and I get this when I’m actually posting this topic successfully to webroot community! Why is this failing right at the beginning trying to download its required files after selecting language when there is really no internet connection issue at all ? This must be something else. Very frustrated that it fails right at the outset.
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