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android phone locks during phone call
Hi Everyone I run Secure Anywhere Complete on my HTC One XL android phone. Several times in the last week, the phone has locked (red screen) during a phone call. This cuts off the call. Lost Device Protection is ON, but the phone has been in use by me each time it has locked. I have not changed any settings. I didn't remember my pw at the time, but unlocked it for a while by turning the phone off. I'm concerned that the lock signals are coming from elsewhere. Thanks Newby
Windows 2004, Webroot / Chrome Won't launch
Nagging problem where Chrome won’t load at all until we do the followingshutdown protection launch chrome reboot / enable protectionNow Chrome works fine, this is a great bandaid but I’d appreciate an understanding of whats going on and a more permanant solution.
How do I configure Webroot to allow a program (Playon) to access the internet freely?
I have a program, Playon, that searches the internet for TV shows or movies that I want & records them to my PC automatically. It turns on as soon as the PC is turned on & does it's thing. Webroot has been interfering with it when I try to watch what has been recorded. The playback is choppy & hangs up. Playon is aware that AV programs will do this & suggests configuring the AV to allow the Playon to access the internet when it wants to. I had playback problems before & configured Webroot for Playon. I recently allowed Webroot tech support to do a remote session on my PC & they uninstalled, then reinstalled Webroot to fix an issue. It's no longer configured for Playon & I can't find the area I configured before. Can I get specific instructions on how to reconfigure it?
ETA for 220.127.116.11?
SUMo shows that a new version of Webroot SecureAnywhere is available - v18.104.22.168. The Webroot page concurs, saying they use a gradual roll-out for updating. [url=http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1098]http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1098[/url] Is there a rough ETA for getting the update? Also, in my opinion, having a nonfunction right-click item of "Check for updates" is useless and should be removed. Right now it says that I am at the current version (which I am not, I am at v22.214.171.124). So, not only does it not upgrade me via a pull, but it does not even see the upgrade as needed. If the only way to update is to wait for a phased push, why even have the right-click "Check for updates" item?
Catalina version 10.15.7 for Mac - is this compatible with SecureAnywhere for Mac 126.96.36.199?
Apple just released macOS Catalina 10.15.7 on Sept. 24, 2020. Details of this update is available on MacWorld.This update will likely be the last before Apple releases macOS Big Sur 11, later this fall. Has anyone come across any incompatibility issues or problems running WebRoot SecureAnywhere 188.8.131.52 under macOS Catalina 10.15.7?
How do I remove the Webroot Filtering Extension from Firefox?
The Webroot Filtering Extension is crashing tabs in Firefox 80.0.1; however, I can’t remove/uninstall the add-on even if I uninstall Webroot completely. I can’t remove it in the new Edge browser either. Also, how can I stop Webroot from managing Firefox and other browsers after I uninstall it from my system?
7031 and 7032 errors relating to WRSVC stopping and starting problems
Hi Guys - firstly forgive me if this problem has already been dealt with millions of times! My wifes PC (still on XP) shows errors in event viewer - namely 7031 & 7032. It seems that this relates to WRSVC issues, which if I am correct relate to the webroot program. In essense, WRSVC keeps switching itself off, followed by an immediate attempt to restart. All in fairness, everything seems to perform quite well in spite of this reported malfunction. Is this a known 'problem' - and is there a workaround to deal with it? Thanks in advance
New member in need of help
Just purchased Webroot Secure Anywhere with Password Manager. I am having a problem logging into my Secure Anywhere account via the IE or Firefox toolbar icon. Keeps telling me that it does not recognise the email acount I used - even though it is the same account I used to set up the account. Does not matter which browser I use. Can anyone help?
Webroot Freezes Halfway Though Scan on Android Phone
I have looked through the website and have not seen this particular issue. I have an HTC One (M7) and have Webroot secureAnywhere loaded. Things seemed to be running fine until recently. Webroot will start to do it's scan and it gets halfway through when it crashes and goes back to the Webroot app stating that I may be at risk and that my scan is out of date. There is a button that says "Fix This Now". I click on it, and I get the same results - scans until about halfway and then kicks itself out to the app. My phone is not rooted. I have tried uninstalling and reinstalling Webroot, but I end up with the same results. Does anyone have any ideas? Gary
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