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I got this popup below right after starting my pc, before starting any programs. It doesn't say what app this concerns, and I haven't installed any new apps. Is this related to the Windows store, or should I be concerned about malware?The popup has only appeared once, it didn't reappear when I restarted my pc.
Our webroot Secure Anywhere on an HP laptop running Windows 10 22H2 displays a warning message either upon restart or sometimes during normal operation of the laptop. Running a scan turns the icon Green. Here is the information as listed in the scan log. Does anyone have more information about this suspicious script detection and what should be the remediation I should perform to remove this from the laptop? Suspicious script detected (rt): script file name: <unknown>, c-ref: 1817920AF7D9B8AF25E060E7862F5AFBAA014891701AE63D7D567A27E0E2D7AE, h-ref: 126, h-enabled: yes, h-type: PS/IEXObfuscated.E, h-id: 58c1d409-8750-4bee-96e9-6b4a8ac63c76, s-consulted: yes, s-advice: 3(0)Wed 2023-05-24 16:21:38.0373 File blocked in realtime: C:\windows\sysnative\WindowsPowerShell\v1.0\powershell.exe [UniqueID: 00000000, MD5: (null), Size: 0 bytes]
So, the 5 billionth search scam popped up on my phone. This is fine, I just closed out of it, as I did when I had gotten it on my computer before. There was a difference, however. On the computer, I had clicked a website that redirected me there. On my phone, I was looking up the meaning of a word, and without clicking anything, was suddenly redirected there. How did that happen?
How do I let programs through Webroot? I need to whitelist Krita because Webroot won’t let it open. I had to turn off Webroot to get Krita working again. I’m frustrated because the guides online all show older versions of the Webroot console and the options they tell me to use don’t exist.
Running the “DNS Allowed DU Streaming Median and Social Networking” script, I continually get an error with v1.3 that I did not get with v1.2. The error is “Exception during Template processing: Unable to deserialize error response (Invalid character '<' in input string). At C:\Users\*****\Documents\Webroot Reporting\Runs\20230517T2005153219444Z\Templates\DNS Allowed DU Streaming Media and Social Networking\Scripts\template.psm1:364 char:5+ Get-UnityAPIConsoleGSMDNSPTrafficByCategorySite -UnityAPIClient $ ...
I am not sure Webroot is truly working properly on my computer. I have already uninstalled and reinstalled it more than once and the same thing continues to occur. Using today as an example, this is what happens when I turn on my computer the first time in a given day (laptop running Windows 10):I pressed the power button. Then, I entered my Windows password. As soon as the desktop screen popped up, I opened the Webroot product window, which showed that less than five minutes earlier, a scan of 6 minutes and 24 seconds was completed and that the next scan will occur in 24 hours. How is this possible when the computer has only been turned on for less than two minutes?In the past, I noticed that when I hovered over the icon for Webroot right after turning on my computer (the one on the desktop page's taskbar, to the right of the arrow for the hidden icons), it would show it was scanning. More recently, I noticed this was no longer happening -- and, that when I open the product window, I
Fix Chrome Google voice Search after udates stops working and search windows will not scroll even on text searches
Trying to Ffx Chrome Google voice Search after udates stops working and search windows will not scroll even on text searches. This has been going on for over a year. I tried reinstallng doen’t help. Keep saying no internet connection but Bings voice works. all other things seem to be working fine, Interenet connect good. Other browser work fine. I have hundreds of hour in looking for the cause but no real answers. Here how it goes. I update. It stops saying no connection after the Mic activates. If I do a text search the window will not scroll after the update. The out of the blue a week or so later it starts working again like nothing was ever wrong. So it this the security picking up something and throttling Chrome back till it see it safe to run or what.I have worked with Weebroot team in the past to get new programs to run on install. So, I have an understanding of how it works. I know if something doesn’t look right Webroot will flag it and kind of sandbox it till it see it’s OK a
Something started with Webroot a few months ago that is driving me INSANE!!! Before this, I actually believed Webroot was protecting me from unwanted internet connections. Now, however, it’s up to me to either accept or block every possible connection known to man - and not once-for-all. No! EVERY time I reboot and most every day I see the same “This file is trying to connect to the Internet and is not trusted” pop up - even doing it now as I’m typing this complaint. Some I recognize - some I don’t. I don’t think it should be my job to block unsafe connections. Perhaps it’s time to switch to another less bothersome and more trusted security service for my PC.
I’ve just renewed my Webroot sub but I cant tell if my mobile and my wife’s are protected. They seem to be working as usual, but but but.When I go to myaccount/security, I can see that my laptop is protected, but nothing else. At the bottom of the page it states, “*Mobile and Chromebook devices aren't displayed for the moment.” That moment has actually lasted months.Any idea who/how to get it working? Alasdair
According to Webroot docs (which look quite old: https://docs.webroot.com/us/en/home/wsa_mac_userguide/Content/ScanningForMalware/ScanningSpecificFilesAndFolders.htm#:~:text=To%20scan%20a%20specific%20file,displays%2C%20select%20Scan%20With%20Webroot I can right or ctrl-click a file and select Scan With Webroot. However, on my M2 Mac running latest Ventura, this feature does not seem to be available? I have searched all over for how I might turn this back on or enable it without success.Does anyone know if this is this still possible, or has this feature disappeared on new Macs and newer MacOS versions?
Hello,Webroot client is stopping us from running certain programs. How can I allow users to disable webroot on their computers when they are running their program? this will be company wide. I want to give them right from the webconsole as I’m the admin Thank you
Our WR SAT point of contact clients are wanting an interim report during a campaign to see the users yet to action or complete and therefore require follow up prompting. A report showing up to date progress is a common request. I understand this feature is not yet available.
Hello guys,Is there anyone here who knows how to change policy settings via cellphone, sometimes I'm in a condition where I can't open my laptop, but I have to change the policy settings, whereas via cellphone I can only create a new policy without making changes to it, even I can't change the user endpoint policy. Thanks
I am trying to install Webroot antivirus on a MacThe installation does not seem to be completing.even though the Icon is in the Application folder but it is not launching.during installation i did not see the window that has Scan button.it does show up in the activity monitor but seems like not doing anything..MAC OSX 10.14.6I uninstalled in Safe mode a few times and reinstalled it.Need Help.
The Total Security Complete App for my android phone is extremely difficult to manipulate and understand. It does not work anything like the Microsoft version. Not only does it look entirely different, but I cannot even figure out when the security expires.The old app which was somewhat different than the Microsoft version was much easier than the current app to navigate and fine information.With the new app you must add additional basic coverage such as password manager by totally resigning into that coverage although a basic coverage with the Total Security package.I ask why the change to the new app when the old one worked so much better and was easier to navigate. Please review and advise if this situation can be addressed.
I have a user who called in saying whenever they tried to play a video on a training site it wouldn’t play (they could skip ahead throughout the video but the play functionality appeared to be suspended), I fired up this page on a non Webroot computer and the video played just fine, after the uninstall process completed on the user’s computer they were able to play the videos. How do I whitelist this site for this customer?
Hi, Ever since the old console is not accessible to new/renewed licenses, all the KB’s I found about this are referring to the old (and beloved) console, where we had the “Deactivate” button.The issue I’m facing now is that a device is still showing attached to the license key, but I don’t know how to deactivate it. If I uninstall, will it deactivate? But what if I can’t uninstall as this device has issues booting the OS (hard drive crashed). What can I do?So to summarize the questions for the HOME version of Webroot:When I uninstall a device from the device itself (Windows/macOS) → does it deactivate and reclaim the license also in the console? How can I deactivate and reclaim the license if a device is not bootable anymore ?Thanks,Idan.
I opened SecureAnywhere this evening to find that the usual cheerful green color of the app had turned into a sort of diarrhea brown.The app is giving me a dire warning that if my webroot expires then I will not be protected from all the ills of the world.It tells me my subscription runs out in 27 days. That's almost a month before I need to pay.It urges me to "Renew now to extend your protection period."Why?Do the marketing people think that subscribers are stupid enough to give them money a month before it's due?I don't mind a gentle reminder, say a week before payment is due.But this rather juvenile and thoroughly obvious attempt to scare me into paying early is, frankly, plain irritating.Just stop it.Everybody agree?
We are having an issue with the Business Webroot where users are able to install more Entities than the assigned number of End Point Seats.This is causing issues with us, as we are getting billed for these additional Entities, and do not seem to have any control as to warn users, or stop them doing this.I have raised this in the past, but no solution was provided, other than to get an alert, and then sort out this issue manually.We are finding management of this is requiring more time resource overhead than what is worth reselling the Webroot product for.We simply seek to block sites being able to install and license Entities over and above the assigned number of End Point Seats allocated to the Site.Is there a way to achieve blocking Sites adding more Entities than the assigned number of End Point Seats?
Frequently when Webroot does a scan on its own initiative (at least I think it’s a scan), I’m told there may be a memory leak, attributed, I believe, to Chrome. I just did a scan right after re-booting, and did not receive notification of a memory leak. But is scan the only function I should try? I seem to remember that there are other processes I could run. Are there? What else should I try? Thanks for your help.
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