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I have just downloaded the free ios mobile browser, and for the life of me cannot figure out how to make it my default browser. I am not a techie, but the best in my house. HELP. Please and Thank you.
I have evidence that Cryptolocker went live on a client because a shared network drive was littered with the Help_Decrypt files all of which carried the user's name. No problem, restored from backup. However on the client itself it appears that webroot did as advertised and cleared up the infection, quaranteened the offending dropper and restored all encrypted files. Now onto the forensics of the event. Where can I see the logs that record exactly what happened and what actions were performed?
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Hello, what is the default interval that email alerts will be sent when an endpoint reports a threat? I've setup ConnectWise integration and all is working except it's creating duplicate tickets for the same issue. I'd like to modify the alert interval so it only sends a new email after we've had a chance to look at the problem. Last few were about one hour apart. Thanks
I was wondering if there was any way to turn wireless connections off when connected to the LAN. I have seen this can be done running some scripts but would be nice if this could be configured through webroot firewall policy. Defeats the purpose to the corporate firewall if there are other tunnels in and out.
License expired on my wife's phone. When I press the prompt to "Renew Now" it responds with message "Completing the Purchase" and we see a little circle spinning on the display. But it just spins forever and never finishes the transaction. What is your advice to remedy the problem?
I have a popup that i keep getting (this is the link; res://ieframe.dll/dnserrordiagoff.htm#res://ext1.engageya.com/widget/inj_footer_tag_noprob.html) and cant find the .exe file in my control panel. I googled the ad maker (NoProblem) and came up with many results saying negative things about them. I would like to remove this and the other NoProblem ads I get as soon as possible. Thank you
This app on iOS definitely needs a major overhaul. 1) fix it for viewing correctly on iphone 6+(and every other iphone from reviews) 2) add features... like a good antivirus program you are on a PC... add remote wipe, remote photo capture, etc... standard features... if iOS won't let you add that, at least fix the browser please.... PLEASE... but I want to see more features than just a browse...r create a robust application. It is so disappointing to go from my PC which has excellent webroot software to the crappy web browser on my iphone....... 3) Enable an auto-sync function to automatically upload iphone media to the webroot backup account.. (if theres a way to do this someone share) 4) Good job on the PC side. Keep up the good work. Just put a little more detail in to the iOS app making and it'll be an awesome suite of security tools!
how to properly uninstall and reinstall WEBROOT when system had activated a old name and the settings for my PC? First I deactivated the older PC on the web console. Now I want to try and get PC running proper. Second I made sure to rename my PC so there is no name mix up ever. Now, How do I uninstall and reinstall my WEBROOT Security on that PC?(ASUS 8.1 Fliptop notebook) I have my key code.ALSO- I need to know if there is anything else I should do before, inbetween, or right after to get my PC running since so many Window settings were conflicting and causing freeze ups?
I put an SD card containing pictures into both my Windows basaed computers running Business Endpoint Protection - neither computer recongises the SD card - is this due to Webroot ? - if so can i disable the feature - i alreeadty disapble the USB Protect function to no avail
Can anyone help ? Webroot support are unable to help ! I am trying to add a new user to my account on my web console to give them permissions to use the backup service - according to the user guide once a new user is added Webroot will send a confirmation email to the new user with a password but this didn't happen . Webroot support don't seem to understand the issue and cant solve the problem . Can anyone offer any advice ? Thanks Marc du Toit [ South Africa ]
My wife's single android subscription expired. I have a 5 user keyword subscription that has 2 users left. How do I get her android on my 5 user subscription?? Her phone only goes to a single renewal page and there is no place to put in a keyword. I have even tried uninstalling and reinstalling and I still get the default Google Play renewal page. How do you get out of the loop??
Hi, I recently purchased about 40 licences and now plan to deploy further. We obtained pricing from your local distributer in Ireland a few weeks ago and now went back to order andother 250+ and now have a different price. It's now roughly 30% more expensive to buy. This now placed the project in jeopardy and are looking to source an alternative - reluctantly I might add. We are a non-profit humanitarian organisation and we work in some very unstable places. Security is extremely important to us. I'm happy to take this conversation private if needs be. V.
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