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Can't log in. Samsung Android phone. Mail/password error. Tried tips in forum.
I'm very happy with my webroot secureanywhere complete in my PC, which detected and removed threats that no other antivirus could. However, I can't log in in my Samsung Android smartphone. There's always a Mail/password error massage, though they are right. I've uninstalled and reinstalled the app (WR complete version) with no results. Would you please help me? Thanks.
Old Webroot vs. WSA? A friendlier, brisker, safer take on internet security.
Here at Webroot, we see so many customers (and potential customers) ask “what’s the difference between Webroot SecureAnywhere and the older Webroot products?” The short answer is a winning combination of compatibility, unmatched speed, efficiency, and protection. The longer answer is this: [b]Internet Security Trendsetting[/b] Unlike sports, there is no such thing as the “seasoned veteran” when it comes technology, and terms like “classic” and “old school” typically mean your product is outdated and slow. In fact, the only way veterans survive in the tech world is if they have a quality product that is constantly being updated (if not reinvented) with the newest technology. One of the few exceptions has been the internet security industry as a whole. For far too long, internet security companies have been playing it safe, reluctantly avoiding to stay current with the ever-evolving technological trends. Needless to say, every internet security software company (including Webroot
PC Security console
I installed WSA on my wife's laptop but it is not visible on the PC Security console. I did have WSA installed on there a couple months ago, uninstalled it then asked the support team to have it removed from the console. Could this be why it's not showing up even though it's installed again? P.S. As a disclaimer, I have reported this to the support team via a ticket but I've not heard back since Saturday, so I thought I'd ask here too.
Any thoughts on a Server based version?
Are there any plans of introducing a server based version to complement endpoint protection? I'm thinking more from a small business medical practice perspective that would want a quick, low resource usage, protection on their file server or application server, even though the endpoints have an antivirus solution.
Best Buy License Keycode & Console Question
My brother got his computer serviced @ Best Buy (BB) to get rid of the Smart HDD malware and he had them install Webroot SA Antivirus because of it's low resource usage. I noticed that the key code had some Best Buy references (I think) , and the paper insert in the CD case has a subsection for Best Buy within the main Webroot website for product downloads. Questions: 1. My brother has a 3 user, 3 year licensing Webroot SA AV version from BB, so does he need to use the CD version / download from the BB subsection of your website, or can he just use the normal "wsainstall.exe" to install on his other machines? 2. Can he create a My Webroot account online for himself and register his keycode? 3. How does he handle renewals - through Best Buy or Webroot? 4. I just recently became a Webroot fan and have installed WebRoot SA Complete. Since I am the family tech support guy, can I put his keycode as a separate console on my own My Webroot account at the same time that he
Adding a Device to the Online Console
To anyone and everyone, I just today purchased the Secure Anywhere package. Unfortunately I am unable to add my iPhone as a device. I have the apps on the phone and I can access the Secure Web browser, but the Secure Sync app will not accept my accurate Username and password - even though it is readily accepted on my laptop. What gives? Why is this so difficult? I can't add my device when the app doesn't accept the correct User & Password. &n
Adding A User Account to mywebroot
Hello Forum! I have a simple question: What is the proper way to add another mobile device to your account to gain access to Webbroot SecureAnywhere Complete? I want to add it to another smartphone. Does it make a different who owns the device?(It is my brother's) A helpful answer will be greatly appreciated/ Thank You, MrSomething
(Bug) "Scan with webroot" on right click menu Recycle Bin?
Hello, I am a new user to Webroot Secure Anywhere Essentials 2012 and so far I think its just fantastic :) However I think there is a bug or glitch that I have found and am hoping it will be fixed. After I right click on the Recycle Bin and run "Scan with webroot" it disappears from the right click menu. Even if the same files still remain in the Recycle Bin "Scan with webroot" is gone the very next time I right click on the Recycle Bin. However I also noticed when you add more files to the Recycle Bin the "Scan with webroot" returns to the right click menu. I also noticed when there are no files in the Recycle Bin there is still a "Scan with webroot" in the right click menu. Like for example if a restore a file from the Recycle Bin the "Scan with webroot" remians on the right click menu even though there are no more files in the Recycle Bin. Is this how the "Scan with webroot" is supposed to work? I would like
Failure to detect virus
I guess I won't be buying your product because it's failed to detect an obvious infection. Where do I send this file so you add it to your database? It's really too bad, yours is the only product I can run in real time that doesn't slow my pc down to glacial spped. Oh well, I've saved a big chunk of change.
False Threat on networkminer.exe?
I downloaded networkminer.exe from SourceForge and webroot appears to think it's a Threat of some kind. As far as I know it's just a tool for analyzing web traffic. It thinks the threat is Win32.LocalInfect.2, the googling of which only returns 6 results. I also downloaded a game some kids at the hackerspace wrote in [url=http://scratch.mit.edu/]http://scratch.mit.edu/[/url] and it also detected it as a threat, something else Win32....
Site Warnings and In-Site Ad Blocking
Hi, I just switched from Webroot Security Essentials to the Secure Anywhere Essentials and I read some things on the forum so far that answered most of my questions. The only other thing I'm concerned about is that when doing gooqle searches, the old webroot essentials would notify me next to the links whether they were known threats or safe, or suspicious sites. Also, some sites I would go to that had ad banners on the side of the pages were also blocked. I've noticed that with the new secure anywhere essentials this is not the case. It doesn't warn me on any of the links I search nor does it seem to block ads in sites I visit that it use to block ads in. Is there a setting to turn that back on, or how does it work now? Thanks.
Android Device Protection
I didn't see another message like this one, please forgive me if there's a duplicate thread. I am interested in purchasing the "Essentials" product, but noticed the "Complete" version also includes Android device protection. Does anyone know if this is in addition to the 3 PCs covered by the product, or if each Android device counts against the 3 PCs covered?
Excluding files from scan
Hi I have an issue when installing PTP Accounts. The tallcomponents.pdf.controls. winforms.dll keeps getting picked up as a threat and is then deleted. I ran a manual scan on one machine and selected to ignore the threat but I can't do this for every machine. Is there something I can do to prevent the scan detecting this file as a threat? Thanks Paul
Malware? Just Noticed a Process Named: DQMARvfy.exe on PC, could not find ref in Google etc.
Task Mgr identified as a Webroot Process, but I could not find a ref on other search engines. Also, sometimes there would be 2 of these processes running. Program stored in C:Program FilesBwxxojkxDQMARvfy.exe -ul. Odd that I have it on 1 pc , but not the other. Both use Webroot SecureAnyWhere complete. Thanks for any info.
Question re 'Monitor'
When a program is marked as 'Monitor' under System Tools > System Control > Control Active Processes, what exactly is Webroot doing? I ask because a couple of legitimate programs I use are currently labelled as such. Also, is it advisable to leave them, or can I move them to 'Allow' if I know they're legit?
AV-Comparatives April results
Av-comparatives did updated the charts with april results and Webroot is very , very disapointed they scored 86.2% and where the last. What happend too Webroot and there promices that in the next test it wi'll be better with detection? I have a one year license but i am not happy at this moment with Webroot.-[url=http://chart.av-comparatives.org/chart2.php-]http://chart.av-comparatives.org/chart2.php-[/url]Webroot what wi'll you people do too make us happy and feel save with you're product? Greats. rnuis
Lock screen doesn't cover menu bar
Hi, just introducing myself because I need to post something of concern :) probably the wrong thread, but .... I'm a newbie here. What I wanted to say is: My phone got stolen in Barcelona last week, so I remotely locked it, assuming it is safe now. However:::::::::::: I got a new phone, installed Webroot on it, and locked it to test the feature. I'm scared now: the phone did mention it was locked, but....... I was still able to access the phone completely because the lock screen did not cover the menu-bar. Opened task manager...killed the lock-screen, and it was not locked at all anmore.... 3 second's worth of work. Should I worry now, or does something need to be fixed? Jeroen. Galaxy tab 7.7 running spb shell 3d on Android 3.2 **edited to place in proper forum and to provide useful subject**
Does android protection include the Nook or the Kindle?
I currently switched to Webroot's Anywhere Essentials for my laptop(s), and have the chance to upgrade to the Complete. It claims to offer the same protection for my tablet. I'm aware that not all tablets have the same apps available made to them, so I'm asking Webroot's Complete can be used on my Nook? thank you.
What protocols does WSA Essentials scan?
Does WSA Essentials only scan on access with its cloud database? Under what circumstances will WSA scan a file or executable with its cloud database? I'm assuming WSA Essentials Identity Protection uses something similar to a behavior blocker from within the browser & also limits connections for a particular page, but WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP3 protocols with its cloud database. Am i correct in my understanding of how WSA works. WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP with its cloud AV. Is this correct? I'm trying to learn the fine mechanics of how WSA works so I can make an educated decission on which security products would best compliment WSA for my particular needs. I work with sensitive data, and need to make sure i'm covering all posible entry points that could be exploited. It would be great if I could obtain some detailed documentation or be advised by someone that is very knowledgable on the fine mechanics of WSA. Thank You in advance!
Scan on boot up if computer off at scheduled time!
Any one else having a problem with the "Scan on boot up if computer off at scheduled time" being UNCHECKED but WSA still carrying out a post boot scan, even if the (i) the previous scheduled scan did occur...although that was the previous day & (ii) the scheduled scan time set if AFTER the time of the reboot? Scenario for me was (i) booted up, (ii) noticed that there were some Windows updates to install, (iii) installed those, (iv) rebooted as required by the update process...and bingo...just after the reboot had completed I noticed WSA scanning. Not sure if this is a bug, given what I have advised above, or if I have misunderstood the settings/misconfigured WSA. Any thoughts? :$ Regards Balders
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