Product Help & Discussions
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Hello Forum! I have a simple question: What is the proper way to add another mobile device to your account to gain access to Webbroot SecureAnywhere Complete? I want to add it to another smartphone. Does it make a different who owns the device?(It is my brother's) A helpful answer will be greatly appreciated/ Thank You, MrSomething
I guess I won't be buying your product because it's failed to detect an obvious infection. Where do I send this file so you add it to your database? It's really too bad, yours is the only product I can run in real time that doesn't slow my pc down to glacial spped. Oh well, I've saved a big chunk of change.
Phokus from team eos development here. Please do something about the data contained in the logs and perhaps consider truncating some of the data placed into those logs (logcat). Viewing logs is amassive security problem in android right now and there are pwd hashes in said logs.
Hi I have an issue when installing PTP Accounts. The tallcomponents.pdf.controls. winforms.dll keeps getting picked up as a threat and is then deleted. I ran a manual scan on one machine and selected to ignore the threat but I can't do this for every machine. Is there something I can do to prevent the scan detecting this file as a threat? Thanks Paul
I installed the mobile app on my ipod touch and new ipad3. The little key with the red x for login does not ever ever let me login. I installed this on my ipod months ago and got so frustrated trying to login i deleted the app. I figued it was meant for ipad tyoe device. still i cannot log in. i can go to my desktop pc and login just fine, what gives? thanks
Task Mgr identified as a Webroot Process, but I could not find a ref on other search engines. Also, sometimes there would be 2 of these processes running. Program stored in C:Program FilesBwxxojkxDQMARvfy.exe -ul. Odd that I have it on 1 pc , but not the other. Both use Webroot SecureAnyWhere complete. Thanks for any info.
I currently switched to Webroot's Anywhere Essentials for my laptop(s), and have the chance to upgrade to the Complete. It claims to offer the same protection for my tablet. I'm aware that not all tablets have the same apps available made to them, so I'm asking Webroot's Complete can be used on my Nook? thank you.
Does WSA Essentials only scan on access with its cloud database? Under what circumstances will WSA scan a file or executable with its cloud database? I'm assuming WSA Essentials Identity Protection uses something similar to a behavior blocker from within the browser & also limits connections for a particular page, but WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP3 protocols with its cloud database. Am i correct in my understanding of how WSA works. WSA does not scan HTTP, HTTPS, FTP, SMTP, or POP with its cloud AV. Is this correct? I'm trying to learn the fine mechanics of how WSA works so I can make an educated decission on which security products would best compliment WSA for my particular needs. I work with sensitive data, and need to make sure i'm covering all posible entry points that could be exploited. It would be great if I could obtain some detailed documentation or be advised by someone that is very knowledgable on the fine mechanics of WSA. Thank You in advance!
I just purchased a key for 3 computers. I have multiple operating systems installed on my computer and 2 other separate computers in my house. Am I able to use the license key on multiple operating systems on one computer as well as 2 other separate computers? In other words: are separate operating systems considered separate 'computers' to Webroot?
I've logged in before and in fact have it set up on another phone, but when I try to log in to my new galaxy nexus with the correct email, password, and keycode its giving me an error saying "Login failed. The email or password you entered is incorrect." I have a rooted device and when I restore the app from my old device it's logged in and everything in the app is working, except the mywebrootanywhere.com site doesn't show my current device. So I uninstalled it and am trying to install it and login, when it's giving me this error. Any help would be greatly appreciated.
I need Help! i have active attakers on my phone and pc they spread through wifi. I can't do a scan on my phone without it stoping halfway through and then jumping to compleat. they have placed programs on my phone that kill any app they don't like when I try to run it. My phone is an androin captivate rooted I switched from my infuse when I thougth thought root might help. It did for a while then they started playing hardball, I can't turn up my ringtone volume so i miss call's, T they would not let me type in my compleat email address on the phone so I could not log into these forums. please HELP
I use RoboForm Pro for my passwords. (RoboForm Version 7.7.6). I have noticed that WSAE always sets RoboForm on the "Monitor" setting in Active Processes. Is it safe to have RoboForm on the "Allow" setting or is there a reason WSAE keeps it at "Monitor" setting?
i have contacted support today about this just wondering if others have the same error the message i sent was blue screen on startup & a system restore error in event viewer ok i have been having a problem on 2 pc's with system restore errors in my event viewer so i restored 1 of my pc yesterday and i still get the error event id:1 source:sr The System Restore filter encountered the unexpected error '0xC0000369' while processing the file 'ntuser.ini' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. i have a three pc license of Webroot Secureanyware Essentals 1 on my laptop of win7 and 1 on my main pc winxp sp3 MCE and now on my other pc with winxp sp3 MCE also restored a few weeks ago and i put Webroot Secureanyware Essentals V18.104.22.168 today and got a bluescreen and also the same system restore error in my event viewer (i wish i had not restored my main pc now becouse i lost some software i cant get back ) so now on 2 pc's i get the same error it mu
Hi I am having awful trouble getting this site to work. I have a 5 license web root complete and have it activated on 1 PC and 4 laptops. The initial setup took ages as it didnt recognise the codes then issued about 3 new ones but eventually got it all setup on them. However if I go to the website there is nothing there I checked under manage keycodes and it had one of the old trial codes - weird - so I added the code from my PC to it. It now says its active for 307 days but when I go to PC security there is no PCs listed at all, if I add a PC it then asks me to buy a new code..... The webrrot software appears to be running fine on all devices and says its active on them all so why do none of them show under my account? Or am I just being dim :)
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