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Hello, I have been running Webroot Secure Anywhere Essentials 2012 for about 25 days and I really do love it and it has become my favorite AntiuVirus software. However I started noticing somethig very strange going on lately. 2 of my media players Daum PotPlayer x64 Edition and Media Player Classic - Home Cinema x64 take like 6 seconds to open with Webroot Secure Anywhere running. If I close down Webroot Secure Anywhere both my media players open in less then 1 second just about instantly. And if I turn Webroot Secure Anywhere back on both media players still will continue to open in about 1 second. Then after so many hours have past all of a sudden both media players take 6 seconds or more to open again. Also if I just change any Prosses from Allow, Monitor or Block under System Tools, System Control, Start Control Active Processes menu it once again aloow both my media players to open in 1 second. So to sum this all up in normal use both these media players should always open
Hello, I changed the SIM card in my phone, and now it's locked and I can't unlock it even when I changed my password and typed in a new one. I'm on vacation overseas and really need for my phone to work. Is there any way someone could help me if I provide my account info? Thanks! Laura
I have an unrooted Motorola Droid phone with Android 2.2.3 on it. I have had Webroot Security & Antivirus installed on it for approx 6 months. I was using the call & SMS blocking feature and had multiple numbers entered to be blocked. The app had been blocking text and MMS messages from these numbers until the last update. After the last update the app no longer blocked text and MMS messages from the selected numbers. I am not sure if it was blocking phone calls or not since then since I have not received any phone calls from the numbers. I have tried reentering the numbers and reinstalling the app without any success. Any thoughts or suggestions on how to get this feature working again as this was one of the main reason I installed this product to start with?
Last night I noticed that Chrome had moved from its usual 'Allow' under System Tools > System Control > Control Active Processes to 'Monitor'. With this has come a spike in system resources, I'm guessing because of the journaling in the background. Is it common for a program to move from 'Allow' to 'Monitor'? If so, what could cause this?
So I upgraded to the "complete" version so that i could have the mobile option to install it on my droid, little problem though, now i am incomplete! i downloaded the three apps, tried to launch them all, one by one and it asks me for e-mail, password and key code, i did input all of those just to encounter the following message: " Error Account creation failed. the license check server returned an invalid response. Raw Error: License check failed due to too many activations. Response code 7" Has anyone had the same problem? and if so please tell me how you fixed. thanks much!! PS by the way i didn't activate anything "too many times" at all. Thanks again!! ---------- (edit for subject line - jim)
Below are help guides to Webroot SecureWeb and SecureSync. Great reference information here for experts and novices alike! Help Guide for Webroot SecureWeb for iOS: [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm]https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm[/url] Help Guide for Webroot SecureSync for iOS: [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm]https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm[/url] Also, check out Webroot's Mobile Setup video here: [url=http://www.webroot.com/En_US/support-wsa-products.html#mobilesetup]http://www.webroot.com/En_US/support-wsa-products.html#mobilesetup[/url]
Okay, i just bought my ASUS Transformer Prime and i bought the Webroot 1 year security system , the problem is, i followed the instruction but it didnt lead me anywhere, so i tried and tried, but no luck....so how do i activate my webroot security using my keycode that i bought? Thanks, Roi
I hope in the next version of webroot secure anywhere you include a password manager extension for google chome since lastpass already works with chrome, Also regarding the firefox addon, is there anyway you can make it persistant so if I uninstall and reinstall firefox I do not have to redownload and run the fix again to re add it? Thanks
Hello, I am new here. Currently trying on an old pc the trial version of SecureAnywhere Complete 2012 and I am loving it ! Just had a question, so when my new laptop arrives in a few days and I purchase the SecureAnywhere Complete 2012, which shows a license for 3 PCS, how will I get it on the other 2 different pcs ? The way I think it is suppose to be done and please correct me if I am wrong. I purchase and install from Webroot official page, the product I want. Then I get the keycode and enter it on my laptop, where I will buy the product.Later, keep the keycode for the other 2 PCS. Finally, from each of the other 2 pcs, I go to Webroot official web site ([url=http://www.webroot.com/En_US/index.html]http://www.webroot.com/En_US/index.html[/url]), then click on the top, Support/SecureAnywhere Support/upper right side hit on Reinstall my product, do the Request Software and Keycode, select my product, fill in last name and my e-mail (the one I used to buy it on original pc) and then
Av-comparatives did updated the charts with april results and Webroot is very , very disapointed they scored 86.2% and where the last. What happend too Webroot and there promices that in the next test it wi'll be better with detection? I have a one year license but i am not happy at this moment with Webroot.-[url=http://chart.av-comparatives.org/chart2.php-]http://chart.av-comparatives.org/chart2.php-[/url]Webroot what wi'll you people do too make us happy and feel save with you're product? Greats. rnuis
hi guys, Has anyone ever come across webroot client issues where by webroot clients loaded onto individual pc's on the network drop off and have a connection error pop-up message? Where i work (some back ground info) we have scheduled WOL scripts that run through Visual Cron that control sweeps when the PC's wake up and Webroot is scheduled to run its sweeps. We have in the past always had this issue. i have tested and confirmed that all PC's actually run when running WOL tests however we still face connection error issues. Is there a default time as to why/when and how do the Webroot clients loaded onto PC's on the network suddenly drop off.
I'm very happy with my webroot secureanywhere complete in my PC, which detected and removed threats that no other antivirus could. However, I can't log in in my Samsung Android smartphone. There's always a Mail/password error massage, though they are right. I've uninstalled and reinstalled the app (WR complete version) with no results. Would you please help me? Thanks.
Hi, just introducing myself because I need to post something of concern :) probably the wrong thread, but .... I'm a newbie here. What I wanted to say is: My phone got stolen in Barcelona last week, so I remotely locked it, assuming it is safe now. However:::::::::::: I got a new phone, installed Webroot on it, and locked it to test the feature. I'm scared now: the phone did mention it was locked, but....... I was still able to access the phone completely because the lock screen did not cover the menu-bar. Opened task manager...killed the lock-screen, and it was not locked at all anmore.... 3 second's worth of work. Should I worry now, or does something need to be fixed? Jeroen. Galaxy tab 7.7 running spb shell 3d on Android 3.2 **edited to place in proper forum and to provide useful subject**
How to Cause the Device to ScreamKnowledge Base
[h2]Question[/h2]I read that when you need to use the Scream feature to find your phone in the house you need to send your phone an SMS. How do you send your phone an SMS if it's lost and you cant make an SMS? [h2]Answer[/h2]There are a couple of ways to cause the phone to scream. The first method is to log in to your [url=https://my.webrootanywhere.com/default.asp]online account[/url], select "Mobile Security," click on your phone, and select the "[url=https://mobile.webroot.com/brands/webroot/en/help/lost_device_protection.htm]Lost Device Protection[/url]" tab. You will then see a button you can select to send the SCREAM command as well as the other options available to you. Another way to do this is via your cellular provider's website or another smartphone. Most cellular providers allow you to send SMS messages from your account page. To do it via SMS, text your number with "scream password" (replacing password with your Webroot password).
Is SecureAnywhere compatible with Android 4.0 ICS? I just upgraded to an HTC One X, and installed SecureAnywhere. The antivirus ran fine, and from mobile.webroot.com I can see the phone registered and providing information (like last scan, last definitions update, etc.) but the lost device protection doesn't work. I turned it on in the app, and it shows as on in the website, yet under "Available Device Actions" in the "Lost Device Protection" tab of mobile.webroot.com, nothing shows up. Also, as I send SMS messages to the phone (lock pwd, locate pwd, etc.) they just go through as a regular text message ...
I installed WSA on my wife's laptop but it is not visible on the PC Security console. I did have WSA installed on there a couple months ago, uninstalled it then asked the support team to have it removed from the console. Could this be why it's not showing up even though it's installed again? P.S. As a disclaimer, I have reported this to the support team via a ticket but I've not heard back since Saturday, so I thought I'd ask here too.
Are there any plans of introducing a server based version to complement endpoint protection? I'm thinking more from a small business medical practice perspective that would want a quick, low resource usage, protection on their file server or application server, even though the endpoints have an antivirus solution.
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