Product Help & Discussions
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Is the firewall redundant and how safe is your registry cleaner?
As far as I know Windows 7 has a two way firewall, what exactly does Webroots firewall do and can it conflict with Windows Firewall? I am very cautious about letting third party software clean my registry. If your software totally safe when it is touching my registry for cleaning? I have cleaned my registry in the past with software like CCleaner and it really caused problems because I am an idiot and cleaned too much haha.
webroot mobile security crashes
The latest update keeps crashing on my Sony Ericsson Xperia Arc s by not auto scanning when i download any apps restart the phone works for a while then crashes again uninstall re-install works for while and crashes again some help with this i'm awaiting for some help on this issue anybody.
A few questions before buying
Hi, i have a few questions before buying webroot, maybe someone can help me out? [list=1] [*][b]Network shares/mapped drive[/b] Personally i have almost all my personal data stored on network shares. If i try to run a manual scan on these shares, the scan stars and almost immediately stops. The logfile states that nothing was scanned. If I right click scan a folder, some files get scanned, but not all and it doesn't seem webroot is diving deeper into sub-directories. Can anyone clarify, what the expected behavior is? [*][b]Firewall[/b] Unlike other products, webroot doesn't seem to integrate with the windows firewall, which is perfectly fine for me. Does the webroot firewall take precedence over the windows firewall or will the rules in the windows firewall match first? [*][b]Reporting[/b] This is more like a feature request. Are you planning on improving the reporting interface and logfiles of previous scans? The report interface is very tiny on i.e.. 2560x1440 with the fixed sized
Protected Applications (Advance) Question.
When I open the Protected Applications (Open WSAE > Identity & Privacy > Protected Applications Advanced) I list the following: IE - Protected FF- Protected WOT - Allow (Had to change to allow after installing WOT because after installing WOT WSA sets it to Deny) The following entry has me puzzled: a0079894.exe C:System Volume Information_Restore ( lot of numbers & letters) - Set to Deny Why do I have Restore in this setting or why did it appear? Can I delete this entry without having problems?
Webroot does not launch, can't uninstall. Help!
I work in IT and we've been using Webroot for our systems for quite some time. Over the past few months I've seen this incident arrise, but have found no traces online for a solution. What seems to be happening is webroot SecureAnywhere stops running, and cannot be uninstalled. Tried running in safemode, and creating other user profiles to trioubleshoot without any success. The systems I've seen running them appear to have no virus related problems (they had been wiped to factory within 6-12 months.) I've ran spyware doctor, and malware bytes to find no other infections. Windows updates are running normally as well. Secondly, I've used forced uninstalling program (Revo) to remove the program. The webroot SecureAnywhere installer does not launch (after uninstalling SecureAnywhere), but when I try and use the old Webroot AV+Spyware software it launches! Hooray, but I get a message saying that a newer version of Webroot is already installed. I've spent some time removing all registry f
Research: Enterprise Antivirus Security: How does your solution stack up?
More than 55,000 new malicious software programs are registered [i]each day [/i]by AV-Test an independent antivirus (AV) research institue. Any one of these can have a mild to devastating impact on the organization, randing from wasted IT staff hours to damages to consumer confidence or losses of dollars in the instance of a regulatory violation. In fact, the average organization experiences a malware attack every 73 days, Osterman Research found in a 2011 study, in which 44% of participants said that a single malware attack had cost them as much as $10,000, while another 27% reported financial impacts as high as $50,000. Too few IT decision-makers address malware threats adequately, chalking up security breaches as a cost of doing business, the researchers noted, adding, "The costs [of malware] are typically higher than many organizations realize, but with the right knowledge and technologies, it is possible to reduce the impacts of malware." Canalys Research has likew
compatibility of Lookout and Webroot SA Complete
Lookout Free Antivirus preinstalled on my LG-C800 Android phone and I have Webroot SecureAnywhere Complete. I don't use Lookout as an active program, but would there be a problem running it? I don't plan to do so but want to know. My phone model uses up battery fast, so I keep bluetooth off except when I use it. The only app that runs all the time is the Webroot.
Can't set up https://my.webrootanywhere.com account
I set up my account but all I see is a page that says "You are logged out" and a link that says "Return to Home". I did some searching and apparently I'm supposed to verify my email but I never recieved an email and I see no obvious way to resend an activation email. What can I do?
Please add an option to 'mobile security status' for 'ignore'
I'm an android dev, so my phone is virtually always configured to allow installation from unknown sources, with USB debugging on. which means that my security console always considers me 'insecure' and 'needs attention'. it would be really nice if one could select each of those alerts and set them to 'ignore'.
Remo Media is scammer/hacker.
I've had the misfortune of running into this guy. He's found a way to bypass security on android phones. Here's what happened with me. I recently went to [URL removed by moderator] on a "free" offer of a ringtone. I entered my phone number to get the ringtone and noticed a subscription notification in the terms & conditions below and stopped. I left the page without completing the transaction. Since I had typed out my number he has a script that recorded it running on that page. since then he has passed my number out to his so called affiliates and have been getting webpage link notifications sent directly to my phone saying I won this, I won that.. and links to apps that I'm assuming he's written with code to do the same as I've described above. and since it's not sms messages I can't block hom. so webroot DO YOUR THING! I'm sure you guys can come up with something to block this guy. if you need more info, feel free to contact me.
I have installed WSA Essentials 2012 and have a question/concern regarding the firewall. I have set the firewall mode to "Warn if any process connects to the internet unless explicitly allowed". This seems to be working each time I open a new appliction (that needs network access) I get a popup asking if I should allow it. So far so good... However, I noticed in the popup that there is a line stating "Allowing in 60 seconds" and this counts down to 0 and then allows access. After the 60 seconds the dialog box is recreated on the screen and the countdown start again (it does this a couple of times), though after the first 60 seconds the app is granted access. This does not seem like a secure feature. If a unwated app tries to send information and I am away from the screen, it will be allowed in 60 seconds? Can anyone confirm that this is the way this works? Is there anyway to change the behavior to not allow the connection by default? Unless I am not
Regarding windows firewall settings
Hai, I checked my windows fireawll settings and it was turned on, does webroot secure anywhere complete use it's own firewall? Or is it using windows firewall? I just don't want to have 2 firewalls running if it's not needed, I'd like to think for the price webroot uses it's own firewall. Thank you :)
WSE Support Question
Just have a quick question. After using Symantec for many years I decided to try out Webroot after reading the cnet review and seeing the test results. I purchased the WSE for all the PC's and mobie devices in my house. The features seem really great and it has a lot of user configurable options. A few weeks in, I submitted a support ticket asking a question about a virus that got past the webroot onto my pc. I clearly stated in my ticket that I was using WSE 2012 and not one of the older products. What I got back was a template response that basically said if you do not have WSE 2012 installed please download and install that version and then gave instructions on downloading and installing. I am not trying to be funny or anything, but it just strikes me as strange that they would respond to an important support ticket about a curent problem with a template and not even read what I was asking. So that I would know for future reference, can anyone enlighten me on whether or no
SecureWeb for Android not working at all
I have the secure anywhere complete on my HTC EVO 4G using the android 2.3.5 system. Everytime I try to use secure web to go anywhere on the internet it goes to a blank page and thats it. I uninstalled then re-installed the webroot app on 3/14/12 and it worked for 2 days then quit again. Everything was working fine until I did the last update just over a week ago. Any ideas?
:8 Hi I have a Toshiba Lap Top SatelliteL755, it has a LAP TOP CHECK UP program that insits on the Norton security center that tells me that I have no security on my system when I have full blown webroot protecting my system perfectly. I just wondered had any one else noticed that Norton uses all kinds of scaretactics to scare people into useing thier problem ridden products as well. I used Norton on one Lap top as it was a part ofthe Package Deal( whatever) and all it seemd to do was try to initiate fear. That I only had 363 days left and needed to resubscribe before it istoo late. I happily removed Norton and put the Webroot right in after that .I bought webroot because I know it is good and theree are not any games being played. I just see Norton as a scaming coniveing bunch that greed is thier cause. That seems teroristic to me and very decietfull. Is there a way to shut them down or at least hold them responsible as actually being malware? I also think that it reflects porrly on t
Downloaded SecureAnywhere App and it gives me a Error message
I download the app several times and when I try to put in my email, password and keycode it gives me error message saying email and password not correct. I use the same email and password when I created the account when I purchased the software. I go in to the desktop website it works. But here it don't seem to work.
Old computer broke while still with active webroot can I use on new computer with old subscription?
Hardware failure on my old computer forced me to buy a new one. Is my webroot secure anywhere antivirus able to be activated on my new computer without buying a multicomputer licsence as it will only be on one. Thanks for any info. I have access to webroot my console. For validation purposes if needed.
Scheduled scans don't run
Hi all, Having the paid Premier version. I have set scheduled scans on a weekly basis. However every 7th day I am getting a warning that it is for a week when a scan wasn't run and I have to trigger it manually. It means that even if I have set weekly scans, they are not running. Daily update of definitions works fine, just the scans are problem. I am not sure but it might be that the problem with the missing scans began since update to 2.3.1336. Any clue to resolve it? Thx, pegas
WSA Essentials info
I'm thinking about switching to Essentials after using Kaspersky for a few years. I'm tired of the drag that KIS puts on my streaming rate, and bogs down almost any secure site I go to. When I looked at the download version of WSA, it shows 600k ..... and I was wondering if that is just the installer or the whole program? Also does it only work online? I don't leave my DSL enabled all the time, so can a scan be run offline? I'm also wondering about the "fast scans" that are advertised .... is that everything on the drive, or just the critical files? Thanks.
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