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Hi all, Just to inform you that padlock that is usually seen over WSA icon in the systray when browsing on a HTTPS site or a HTTP site (configuration has to be set to Maximum) is striking in my case. It is a long lasting issue on my PC. I have been in touch with Joseph and Joe from the support via opening the support ticket, we have exchanged a lot of information about the issue. We ended up in having a remote support session which revealed that it is rather an aesthetic issue than malfunctioning of the Identity shield. They verified the shield is working correctly even if the padlock is missing what is a relief indeed. However we weren't able to fix the issue because there is likely not a way to resolve it without a change to the program's code (something what people in support do not do). The issue stems from problems created by the fact that my operating system is in a different language than English. So it may not be something that can/will be resolved until Webroot start to rele
I have installed Webroot Mobile on both my iphone and ipad. Works great. However, I have a lot of saved "bookmarks" on Safari. When I installed Webroot Mobile, the bookmarks did not transfer to the new Webroot SecureWeb internet browser. Is there a way to move of save them to the Webroot SecureWeb internet browser?
Hello webroot community, I have been trying to decide on a new antivirus product and have heard good things about Webroot throughout my reverse code engineering community. I do application/network security for a living, so I'm no newbie. I've tried installing a trial version of Webroot SecureAnywhere Essentials 2 times now. Both times, IMMEDIATELY after the install is done, my laptop keyboard and any USB keyboard stop working. I can reboot, go into safe mode, etc, but they are still completely disfunctional (even at the windows logon screen.) I am running a COMPLETELY FRESH copy of Windows 7 Home Premium on my brand new Asus Zenbook UX31E. I almost decided to just move on to another virus scanner because I didn't want to mess with the trouble of trying to get it resolved, but I am hoping that you guys may show some type of consolation (discount on my license) for all the problems. I am a computer professional, so I don't need you to baby me along. There is no virus on my computer. It
As far as I know Windows 7 has a two way firewall, what exactly does Webroots firewall do and can it conflict with Windows Firewall? I am very cautious about letting third party software clean my registry. If your software totally safe when it is touching my registry for cleaning? I have cleaned my registry in the past with software like CCleaner and it really caused problems because I am an idiot and cleaned too much haha.
Here is the issue. I do not need the Web Threat Shield but I also do not want to disable it becuase that means I continuesly receive a message that I do not have full protection. If I were to leave Web Threat Shield toggle active but untick it's 4 functions, would that basically be the same as disabling it fully? If not, can you please tell me which parts of Web Threat Shield are active even after disabling it's 4 features in the change settings. Thank you :)
I purchased webroot secureanywhere complete. I downloaded the Webroot SecureAnywhere Mobile Complete app for my android. I have entered my email address, password and keycode associated with my laptop subscription. I continually receive an error that says this "Your user credentials are not associated with this SecureAnywhere Complete keycode. Make sure you've created this user on my.webrootanywhere.com and try again." The keycode I entered IS associated with the email address and password i entered. The keycode i entered is the exact keycode shown in my "manage keycodes" section of my online account. Why isn't it recognizing it? Droid Bionic 3.2
I purchased webroot secureanywhere complete. I downloaded the Webroot SecureAnywhere Mobile Complete app for my android. I have entered my email address, password and keycode associated with my laptop subscription. I continually receive an error that says this "Your user credentials are not associated with this SecureAnywhere Complete keycode. Make sure you've created this user on my.webrootanywhere.com and try again." The keycode I entered IS associated with the email address and password i entered. The keycode i entered is the exact keycode shown in my "manage keycodes" section of my online account. Why isn't it recognizing it?? Please help
Hi, i have a few questions before buying webroot, maybe someone can help me out? [list=1] [*][b]Network shares/mapped drive[/b] Personally i have almost all my personal data stored on network shares. If i try to run a manual scan on these shares, the scan stars and almost immediately stops. The logfile states that nothing was scanned. If I right click scan a folder, some files get scanned, but not all and it doesn't seem webroot is diving deeper into sub-directories. Can anyone clarify, what the expected behavior is? [*][b]Firewall[/b] Unlike other products, webroot doesn't seem to integrate with the windows firewall, which is perfectly fine for me. Does the webroot firewall take precedence over the windows firewall or will the rules in the windows firewall match first? [*][b]Reporting[/b] This is more like a feature request. Are you planning on improving the reporting interface and logfiles of previous scans? The report interface is very tiny on i.e.. 2560x1440 with the fixed sized
I have been trying to log in to Password Management on the SecureWeb app for iOS devices. However every time I try, it tells me it ws unable to log me in. I make sure my email and password are correct (no missed characters, accidental capitalization, etc.) and still it won't log me in. Yet I can still log in to SecureAnywhere on my computer, so what's going on?
Thx Jim for your very educational post ;) I went through all the files you have listed and found them all in my Vista setup. In fact I found more :D in the directory C:WindowsSystem32drivers Please see in the picture below (in the red rectangles). There is a lot of WSA remnant sys files. They are not all displayed. I made just an example. They are all over across the directory. Hovering over them gives WSA build number, so I noticed they indeed belong to the old WSA builds. [img]http://i43.tinypic.com/synyvt.jpg[/img] I should add that I never was forced to use the randomize installation. The clean uninstall of WSA + cleaning temps, registry etc. using CCleaner doesn't remove them. So can you provide a tool which would be capable to remove them? Something like Norton has its removal tool. If not I would have to go the file by file to check if it is really WSA remnant or not. Unfortunately as you can see the files are named very oddly so it
More than 55,000 new malicious software programs are registered [i]each day [/i]by AV-Test an independent antivirus (AV) research institue. Any one of these can have a mild to devastating impact on the organization, randing from wasted IT staff hours to damages to consumer confidence or losses of dollars in the instance of a regulatory violation. In fact, the average organization experiences a malware attack every 73 days, Osterman Research found in a 2011 study, in which 44% of participants said that a single malware attack had cost them as much as $10,000, while another 27% reported financial impacts as high as $50,000. Too few IT decision-makers address malware threats adequately, chalking up security breaches as a cost of doing business, the researchers noted, adding, "The costs [of malware] are typically higher than many organizations realize, but with the right knowledge and technologies, it is possible to reduce the impacts of malware." Canalys Research has likew
When I open the Protected Applications (Open WSAE > Identity & Privacy > Protected Applications Advanced) I list the following: IE - Protected FF- Protected WOT - Allow (Had to change to allow after installing WOT because after installing WOT WSA sets it to Deny) The following entry has me puzzled: a0079894.exe C:System Volume Information_Restore ( lot of numbers & letters) - Set to Deny Why do I have Restore in this setting or why did it appear? Can I delete this entry without having problems?
With the Webroot Secure call blocker, the phone rings ONCE and THEN the call gets blocked. However, with my previous app ([i]Easy Filter Call and SMS Blocker[/i] by [i]Moonbeam[/i]), the phone does NOT ring at all. When will this be fixed? -------- (Latest update of Android on Xperia Pro)
Is there a Webroot secureanywhere removal tool? I seem to have a broken install. I was messing with deployment tools testing the msi deployment. Webroot secureanywhere is running, I see the icon and can open it. It's not showing up in the console online though. I tried using the msi /x option to remove it but it tells me that it's only valid for products that are currently installed.
I am a new customer to webroot. So far I love the speed at which the product works. The one item I do have question is concerning the status of devices located on the my.webrootanywhere.com status page. The page shows 1 pc protected with 0 infected and 0 infected in the last 24 hours. Under mobile security it shows 0 devices protected 0 devices needing attention and 0 devices infected. That is my problem. I downloaded and installed the two iOS apps per instructions and video. I can log into both items and the indication is as mentioned in the video. The key thingy turning green etc...... but as I use the device the website still says 0 devices protected. What I am doing in error or what have I missed? Thanks,
Running SecureAnywhere Mobile Premier on Droid 2. Last few days, when I begin a scan, it does fine until it gets to the SD card - then it just ist there and does nothing - except drain the battery! Just let it run overnight - same thing - it didn't move. Would reinstall fix or is there a better solution?
Yesterday Adobe have issued a regular quarterly update to its Reader application (10.1.3). I couldn't get successfully through the update process. The update was always aborted saying that some files cannot be accessed or something like this. I tried it repeatedly but always ended with cannot write to some files prompt. In the last attempt I tried to shut down WSA and ... the update process went successfully. So my conclusion is that some of the shields of WSA was blocking the update process. Just to let you know in case anyone encounter the same troubles with Adobe Reader update. P.S. I should add that all my settings (including heuristics) are default except Protected websites which are both (HTTP and HTTPS) set to maximum.
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