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I've had the misfortune of running into this guy. He's found a way to bypass security on android phones. Here's what happened with me. I recently went to [URL removed by moderator] on a "free" offer of a ringtone. I entered my phone number to get the ringtone and noticed a subscription notification in the terms & conditions below and stopped. I left the page without completing the transaction. Since I had typed out my number he has a script that recorded it running on that page. since then he has passed my number out to his so called affiliates and have been getting webpage link notifications sent directly to my phone saying I won this, I won that.. and links to apps that I'm assuming he's written with code to do the same as I've described above. and since it's not sms messages I can't block hom. so webroot DO YOUR THING! I'm sure you guys can come up with something to block this guy. if you need more info, feel free to contact me.
The latest update keeps crashing on my Sony Ericsson Xperia Arc s by not auto scanning when i download any apps restart the phone works for a while then crashes again uninstall re-install works for while and crashes again some help with this i'm awaiting for some help on this issue anybody.
I set up my account but all I see is a page that says "You are logged out" and a link that says "Return to Home". I did some searching and apparently I'm supposed to verify my email but I never recieved an email and I see no obvious way to resend an activation email. What can I do?
Hai, I checked my windows fireawll settings and it was turned on, does webroot secure anywhere complete use it's own firewall? Or is it using windows firewall? I just don't want to have 2 firewalls running if it's not needed, I'd like to think for the price webroot uses it's own firewall. Thank you :)
:8 Hi I have a Toshiba Lap Top SatelliteL755, it has a LAP TOP CHECK UP program that insits on the Norton security center that tells me that I have no security on my system when I have full blown webroot protecting my system perfectly. I just wondered had any one else noticed that Norton uses all kinds of scaretactics to scare people into useing thier problem ridden products as well. I used Norton on one Lap top as it was a part ofthe Package Deal( whatever) and all it seemd to do was try to initiate fear. That I only had 363 days left and needed to resubscribe before it istoo late. I happily removed Norton and put the Webroot right in after that .I bought webroot because I know it is good and theree are not any games being played. I just see Norton as a scaming coniveing bunch that greed is thier cause. That seems teroristic to me and very decietfull. Is there a way to shut them down or at least hold them responsible as actually being malware? I also think that it reflects porrly on t
hi peeps. i have a problem with this file, that is located inside the folder drivers of system32. this is what WHOCRASHED reported to me: [b]On Thu 05/04/2012 07:13:50 GMT your computer crashed[/b] crash dump file: C:WindowsMinidump40512-21418-01.dmp This was probably caused by the following module: [url=http://www.google.com/search?q=wrkrn.sys]wrkrn.sys[/url] (WRkrn+0x6076) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000DCB076, 0xFFFFF8800AA9BA90, 0x0) Error: [url=http://www.google.com/search?q=MSDN+bugcheck+SYSTEM_SERVICE_EXCEPTION]SYSTEM_SERVICE_EXCEPTION[/url] file path: C:Windowssystem32driverswrkrn.sys product: [url=http://www.google.com/search?q=Webroot%20SecureAnywhere]Webroot SecureAnywhere[/url] company: [url=http://www.google.com/search?q=Webroot]Webroot[/url] description: Webroot SecureAnywhere Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typica
I download the app several times and when I try to put in my email, password and keycode it gives me error message saying email and password not correct. I use the same email and password when I created the account when I purchased the software. I go in to the desktop website it works. But here it don't seem to work.
I work in IT and we've been using Webroot for our systems for quite some time. Over the past few months I've seen this incident arrise, but have found no traces online for a solution. What seems to be happening is webroot SecureAnywhere stops running, and cannot be uninstalled. Tried running in safemode, and creating other user profiles to trioubleshoot without any success. The systems I've seen running them appear to have no virus related problems (they had been wiped to factory within 6-12 months.) I've ran spyware doctor, and malware bytes to find no other infections. Windows updates are running normally as well. Secondly, I've used forced uninstalling program (Revo) to remove the program. The webroot SecureAnywhere installer does not launch (after uninstalling SecureAnywhere), but when I try and use the old Webroot AV+Spyware software it launches! Hooray, but I get a message saying that a newer version of Webroot is already installed. I've spent some time removing all registry f
Just have a quick question. After using Symantec for many years I decided to try out Webroot after reading the cnet review and seeing the test results. I purchased the WSE for all the PC's and mobie devices in my house. The features seem really great and it has a lot of user configurable options. A few weeks in, I submitted a support ticket asking a question about a virus that got past the webroot onto my pc. I clearly stated in my ticket that I was using WSE 2012 and not one of the older products. What I got back was a template response that basically said if you do not have WSE 2012 installed please download and install that version and then gave instructions on downloading and installing. I am not trying to be funny or anything, but it just strikes me as strange that they would respond to an important support ticket about a curent problem with a template and not even read what I was asking. So that I would know for future reference, can anyone enlighten me on whether or no
I'm thinking about switching to Essentials after using Kaspersky for a few years. I'm tired of the drag that KIS puts on my streaming rate, and bogs down almost any secure site I go to. When I looked at the download version of WSA, it shows 600k ..... and I was wondering if that is just the installer or the whole program? Also does it only work online? I don't leave my DSL enabled all the time, so can a scan be run offline? I'm also wondering about the "fast scans" that are advertised .... is that everything on the drive, or just the critical files? Thanks.
I have 2 problems, they may be related so ill ask them together Webroot will scan my computer, it will say that my volsnap.sys is infected as a possible rootkit. I will delete it as instructed and reset the computer and it will go away. But if i turn off or reset my computer after it "deletes" it it will come back. The second part of this question is now my Webroot will not remove the threat. It will say you can remove the threat, but when the promt to reset the computer should come up it just rescans and finds the same threat (an infected volsnap.sys) any help is appreciated, if im too vague tell me and il try to clairify !
I installed the mobile app on my ipod touch and new ipad3. The little key with the red x for login does not ever ever let me login. I installed this on my ipod months ago and got so frustrated trying to login i deleted the app. I figued it was meant for ipad tyoe device. still i cannot log in. i can go to my desktop pc and login just fine, what gives? thanks
Hi guys, locate works great, lock as well but scream NEVER works, it shows the command sent on the phone but it doesn´t work. Any ideas? Also, is it possible to set a "standard" message on the website so even if I send a lock command from a mobile it appears on my screen? Cheers!
Why does Webroot have a SecureAnywhere Complete App for IOS? There are only 2 apps available which are SecureWeb and SecureSync. My brother who has an android phone has both of those plus a SecureAnywhere Complete app where he is able to block numbers, messages, scan his phone for threats. I can't do that or havent found out how on my iphone. SecureWeb and SecureSync are just simple apps where I can sync photos, music, and safe browsing. Thats it. I want the SecureAnywhere Complete app like android. Is this possible?
Hardware failure on my old computer forced me to buy a new one. Is my webroot secure anywhere antivirus able to be activated on my new computer without buying a multicomputer licsence as it will only be on one. Thanks for any info. I have access to webroot my console. For validation purposes if needed.
I have installed Webroot on my ASUS Prime but am unable to open the application. Though my tablet is 'wifi' connected I receive a message indicating I am not connected to the Internet. Having successfully installed Webroot on my smartphone I am wondering if I must have a 3G connection to open Webroot on the tablet. Would someone be able to explain what is amiss? Thank you.
I currently have 3 devices protected under the mobile security tab. I no longer own 2 of them. Is there a way to remove them from the tab so I can add new devices? The only other time I've been able to remove devices is by contacting customer service. Kind of a pain, becuase their system has changed. You used to be able to just send an e-mail and they would remove a device. Now you have to call them and start a trouble ticket. Plus when you click on the "Contact Us" link it redirects you here or to another site that is even less helpful.
So I upgraded to the "complete" version so that i could have the mobile option to install it on my droid, little problem though, now i am incomplete! i downloaded the three apps, tried to launch them all, one by one and it asks me for e-mail, password and key code, i did input all of those just to encounter the following message: " Error Account creation failed. the license check server returned an invalid response. Raw Error: License check failed due to too many activations. Response code 7" Has anyone had the same problem? and if so please tell me how you fixed. thanks much!! PS by the way i didn't activate anything "too many times" at all. Thanks again!! ---------- (edit for subject line - jim)
Below are help guides to Webroot SecureWeb and SecureSync. Great reference information here for experts and novices alike! Help Guide for Webroot SecureWeb for iOS: [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm]https://mobile.webroot.com/brands/webroot/en/help/ios/SecureWeb/index.htm[/url] Help Guide for Webroot SecureSync for iOS: [url=https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm]https://mobile.webroot.com/brands/webroot/en/help/ios/SecureSync/index.htm[/url] Also, check out Webroot's Mobile Setup video here: [url=http://www.webroot.com/En_US/support-wsa-products.html#mobilesetup]http://www.webroot.com/En_US/support-wsa-products.html#mobilesetup[/url]
I downloaded the free app from the applestore... as soon as I access it, It asks for login name and password.... but I can not find how or where do I create one.... I went through the help and instructions...still can not find anywhere, how do I register, so that I can creat a login name and password.... I appreciate the free app..... only would love to be a bet more clear... I have not gone any farther than that....bc I have no idea how to log in
I already have webroot essentials for my computers, and the free webroot app for my apple mobile devices. Question: what is the advantage of purchasing the Webroot SecureAnywhere upgrade? I have read and read, and I can not find where the purchased upgrade, offer any advantage over the free App. I can see that the upgrade offers alot more for other mobile devices, but not for the iOS devices. I called Webroot sales, the first salesperson, assured me that I dont need the upgrade and that the free App, is all I need. I called a second time, and the saleslady insisted that I need it.. when I point to her that a previous salesperson, had assured me that my app devices only needed the free app... she was quite annoyed and put me on hold for long long time, never got back and got disconnected.... so do I need the upgrade or the free app is all I need?
Lookout Free Antivirus preinstalled on my LG-C800 Android phone and I have Webroot SecureAnywhere Complete. I don't use Lookout as an active program, but would there be a problem running it? I don't plan to do so but want to know. My phone model uses up battery fast, so I keep bluetooth off except when I use it. The only app that runs all the time is the Webroot.
I am having a issue with my log in. When I downloaded my app for my phone and I put in the email, password and my Secure Anywhere complete keycode in the log in box, I recieve a error message saying: Error Login failed. The email or password you entered is incorrect. Since the log I used the same log in on to check the status of my computers that are associated with that account and it works fine. But I just don't understand why it not letting me log in. ---------- (Edited for more informative subject line - Jim)
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