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Updated to Complete from Essentials Android problems
I just upgraded from WSAE 3 seat to WSAC 3. I followed the instructions for downloading and installing the app. I previously had Webroot Anti-virus on my phone which it uninstalled during the process. My problem is after accepting the terms it requires me to login. I enter my email, password and keycode. When I click login to account I get the following error message "Account creation failed. The license check server returned an invalid response. Raw Error: License check failed due to invalid keycode. Response code:1 nothing I do and neither keycodes will work. What do I do now.
FP on the website
Cnet is safe and just downloaded the program. Downloader contains only the elements of the installation of additional Toolbar - Babylon, which need not be installed because there is such an option and can be omitted. I wanted to report this fact into account and added it to the base program. Thank you. [url=http://download.cnet.com/Kingsoft-PC-Doctor/3000-18512_4-75543680.html?part=dl-&subj=dl&tag=button]http://download.cnet.com/Kingsoft-PC-Doctor/3000-18512_4-75543680.html?part=dl-&subj=dl&tag=button[/url]
Missing Identity Shield PadlockKnowledge Base
[h2]Question[/h2]I have Webroot SecureAnywhere Essentials or Complete. I normally have a padlock icon on my Webroot system tray icon if I am browsing the internet, but sometimes it isn't there when I'm browsing HTTPS sites. Am I still protected? [h2]Answer[/h2]This is usually a cosmetic issue. Typically the shield itself is actually working fine but the icon is not showing up properly in the system tray. If you would like to test the Identity shield, the testing program available at the following website can test whether or not the shield is working: [url=http://www.zemana.com/anti-keylogger.aspx]http://www.zemana.com/anti-keylogger.aspx[/url] As long as it's working, you will see that on HTTPS sites your keystrokes are not logged and screen grabs do not show anything. In the event it turns out to be more than a cosmetic issue in your case, you should open a support ticket [url=https://detail.webrootanywhere.com/servicewelcome.asp]here.[/url]
Backup at specific times?
Hi all, Loving WSA Complete, extremely good product and I look forward to follow it's progress :D I use the backup feature, but I wish to only backup files between midnight and 8am - when my ISP allows unlimited traffic. I cannot find an option for this, is it possible? Many thanks in advance Matt
False Positive in system files!!!
Today, after scanning the entire system, a colleague from another forum that it has received messages to system files that are clean are the Trojans! Scanning took place on the Windows 7[b] 64[/b] [b]bit[/b]. There are obvious serious mistakes of the program. There should be a space. Please look into it. Provides a link to a screen grab from the scan. [url=http://forum.safegroup.pl/webroot-secureanywhere-2012-t4842-40.html#p152438]http://forum.safegroup.pl/webroot-secureanywhere-2012-t4842-40.html#p152438[/url]
Hi! My name is Bartek and I come from Poland. I'm interested in security of computeres with windows. I am a member of the Board safegroup.pl. Fullness there as Malware Hunter. First of all, I have a question. Is there a section in which I can sumbit malware? I mean something like this: [url=http://support.emsisoft.com/forum/57-malware-submissions/]http://support.emsisoft.com/forum/57-malware-submissions/[/url]
system restore error in event viewer
i have contacted support today about this just wondering if others have the same error the message i sent was blue screen on startup & a system restore error in event viewer ok i have been having a problem on 2 pc's with system restore errors in my event viewer so i restored 1 of my pc yesterday and i still get the error event id:1 source:sr The System Restore filter encountered the unexpected error '0xC0000369' while processing the file 'ntuser.ini' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. i have a three pc license of Webroot Secureanyware Essentals 1 on my laptop of win7 and 1 on my main pc winxp sp3 MCE and now on my other pc with winxp sp3 MCE also restored a few weeks ago and i put Webroot Secureanyware Essentals V220.127.116.11 today and got a bluescreen and also the same system restore error in my event viewer (i wish i had not restored my main pc now becouse i lost some software i cant get back ) so now on 2 pc's i get the same error it mu
Here is the link to the test, Webroot can not cope too well, you may need to draw any conclusions from this? But the fact is that it shows the program settings. [url=http://malwareresearchgroup.com/2011/12/12/latest-version-of-webroot-secure-anywhere-bypassed-by-mrg-effitas-fm-simulator/]http://malwareresearchgroup.com/2011/12/12/latest-version-of-webroot-secure-anywhere-bypassed-by-mrg-effitas-fm-simulator/[/url]
Sending a virus...
Welcome. 4 months have in your laptop Webroot Complete. Generally, every day or every few days I send through a program to analyze a lot of suspicious virus-infected files. The fact - are quickly addressed and dealt with by the program. My question is to you - otherwise how can you transfer files to analyze in more - but after five, because it is a tedious one. Another question is if I can get the answer - what engines have Webroot? I know that uses the Prevx because it was purchased, but do something else?
wrconsumerservice verification ?
WRConsumerService WRConsumerService stoped working and was closed - error message that brought me to a Questions forum that suggested that WRConsumerServive was packaged with webroot and other antivirus applictaions ???? The forum suggested that WRConsumerService also has a history of malware programs imitating it to avoid detection ? therfore what is this Process ? and is it connected to webroot ? - and if so, is it not prudent to ensure the process is a genuine part of webroots original instal ? ie can we have a 'verify install' or 'confirm install' option addeded to webroot scanning ? - lets not have a webroot proces exploited in this mannor thats being reported as such. [url=http://www.file.net/process/wrconsumerservice.exe.html]WRconsumerService chat forum[/url]
Webroot crashing on scanning sdcard
Xoom Wifi. Webroot always worked normally. Since a while Webroot scans normally just up to sdcard, then it freezes, then after some time it crashes. I removed the external sdcard to see if that caused it but that didn't make difference. Obviously i can't remove the internal memory.
Issues with SecureAnywhere Complete keycode
[b]"Account creation failed. The license check server returned an invalid response.[/b] [b]Raw Error: License check failed due to too many activations. Response code: 7"[/b] I saw the post in the forums on this and have tried the following: 1) Fixed keyboard settings so that it is not auto-capitalizing which didn't help. All letters that are supposed to be lower-case show up as upper-case. 2) Tried to paste the key with lower case letters (from a different application) and it gets converted when I paste the code into the field. Pastes fine into a few other applications. 3) Saw a suggestion to use the "old" key from a previous installation or the key from my PC. I can't find an older key than the one on my PC and it is all upper-case. Please help. I'm a very satisfied Webroot user and hope there is a relatively simple fix to the problem.
Hi all, Just to inform you that padlock that is usually seen over WSA icon in the systray when browsing on a HTTPS site or a HTTP site (configuration has to be set to Maximum) is striking in my case. It is a long lasting issue on my PC. I have been in touch with Joseph and Joe from the support via opening the support ticket, we have exchanged a lot of information about the issue. We ended up in having a remote support session which revealed that it is rather an aesthetic issue than malfunctioning of the Identity shield. They verified the shield is working correctly even if the padlock is missing what is a relief indeed. However we weren't able to fix the issue because there is likely not a way to resolve it without a change to the program's code (something what people in support do not do). The issue stems from problems created by the fact that my operating system is in a different language than English. So it may not be something that can/will be resolved until Webroot start to rele
Moving Bookmarks for iphone or ipad
I have installed Webroot Mobile on both my iphone and ipad. Works great. However, I have a lot of saved "bookmarks" on Safari. When I installed Webroot Mobile, the bookmarks did not transfer to the new Webroot SecureWeb internet browser. Is there a way to move of save them to the Webroot SecureWeb internet browser?
All keyboards quit working IMMEDIATELY after install
Hello webroot community, I have been trying to decide on a new antivirus product and have heard good things about Webroot throughout my reverse code engineering community. I do application/network security for a living, so I'm no newbie. I've tried installing a trial version of Webroot SecureAnywhere Essentials 2 times now. Both times, IMMEDIATELY after the install is done, my laptop keyboard and any USB keyboard stop working. I can reboot, go into safe mode, etc, but they are still completely disfunctional (even at the windows logon screen.) I am running a COMPLETELY FRESH copy of Windows 7 Home Premium on my brand new Asus Zenbook UX31E. I almost decided to just move on to another virus scanner because I didn't want to mess with the trouble of trying to get it resolved, but I am hoping that you guys may show some type of consolation (discount on my license) for all the problems. I am a computer professional, so I don't need you to baby me along. There is no virus on my computer. It
Is the firewall redundant and how safe is your registry cleaner?
As far as I know Windows 7 has a two way firewall, what exactly does Webroots firewall do and can it conflict with Windows Firewall? I am very cautious about letting third party software clean my registry. If your software totally safe when it is touching my registry for cleaning? I have cleaned my registry in the past with software like CCleaner and it really caused problems because I am an idiot and cleaned too much haha.
How can I cripple Web Threat Shield?
Here is the issue. I do not need the Web Threat Shield but I also do not want to disable it becuase that means I continuesly receive a message that I do not have full protection. If I were to leave Web Threat Shield toggle active but untick it's 4 functions, would that basically be the same as disabling it fully? If not, can you please tell me which parts of Web Threat Shield are active even after disabling it's 4 features in the change settings. Thank you :)
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