Nastiest Malware 2023
Questions About a Webroot Product? Start Here!
Hi there, I’m not seeing this in the documentation, but figured I’d ask here just in case I missed something. We would like to be able to send SAT reports directly to our partner point of contact after a phishing/training campaign ends. As far as I can tell this is not possible if we are using the centrally managed portal or Autopilot.Right now all I can do is have them delivered to me in an email. Just had a meeting this week with our account management team, and this is a big source of frustration for them. The phishing and training modules are fantastic, we are just looking for a better way to communicate results with our partners. Thanks!
I renewed my webroot internet security subscription 4/08/2022 and am having difficulty, even after multiple tries, to apply the renewal. I have a key code but do not know where to put the number so the subscription will be renewed.
I have a user having issues and the only thing that changed was installing webroot. I want to disable the agent remotely to see if the users notices a difference. I created a test policy that allows the agent to be shutdown. Is there a way I can run a terminal command to shutdown the agent?
Hello. I wanted to know, does uninstalling Webroot Antivirus delete it from all PC users using the software, or just the one you are uninstalling it from?
Good morning , I would like the telephone number of the technical assistance in France.Thank you
Hi all, wondering if an ‘open’ in SAT is an actual open if the client is using Outlook’s preview pane. Research shows some say yes, some say only if images are allowed, some say no, one says to ignore it because only clicked links should count. But specifically within Webroot’s Security Awareness Training, if a client is using Outlook, does ‘open’ in a campaign include people who see it in preview pane only? ThanksFranco
I noticed that when playing Deathloop (via Steam), the CPU usage of webroot goes up to 25% and fluctuates between that number and 10% constantly.I tried adding the deathloop.exe to the ignore file in the PC security options, but it doesn’t let me (It’s almost ½ gig in size).Any solutions?Thanks.
Do Need to have Microsoft firewall on if I have Webroot fire wall turned on. I keep getting message's saying I am not protected because the Microsoft firewall isn't turned on. Does it hurt to have them both turned on.
Lately, at random times the Webroot banner pops up in the lower right corner. It’s the same one that shows when the program first loads. Is this due to an update or is something amiss. Curious. TIA
I’ve tried again and again to remove the Web Threat Shield after uninstalling Webroot. I cannot get the extenion to shut off or uninstall. I cannot even delete the files as they are locked by the system. This is my home computer, and I can’t remove this! How can you make software that is this invasive that I can’t remove it?!
I am running Carbonite Safe CE 22.3 on a MacBook Pro M1 Max, running macOS Monterey Version 12.4 (21F79). About once a week, I am asked to grant it Full Disk Access permission. Except that it already has it. I see that Webroot Secure Anywhere went through this about two years ago in other threads. But I do not see a solution. Any ideas? Just to prove the point, here is a screen shot:
Dear Sir/Madam,I just installed Webroot Wi-fi Security on my system after ordering it but once I connect it I can’t access the internet ie bing and yahoo also why must I download the software more than once because it’s not connecting?
using Mac version 12.6. Webroot does not show the last scared date. When I close close Webroot
Hello All,So, received VERY troubling news from Webroot Support and I could really use some guidance here. For the past 8 or 9 years I’ve been a webroot customer. The very first time I renewed I added a new keycode to my account, only find out that I lost all remaing days, and had to start all over setting up Backup. Come to find out that Webroot doesn’t work like most software and that I had actually replaced my account, not renewed it. So, every year since then I have purchased a new keycode and then asked support to add the time to my account, thus avoiding any hassles or lost days.Well, Webroot has informed that they won’t do that anymore…From Support… Unfortunately, we are unable to combine subscriptions in this manner. We would be able to do the reverse, however, and add the remaining days from your existing subscription.This should not cause any issues as far as your LastPass subscription goes, as you will just need to add the new keycode to your Carbonite + Webroot management
Loving to use Winget (sorry, no Wingate) for all software installed upgrade, I found for my surprise that it detected Webroot installed under Webroot SecureAnywhere (Installed Webroot Endpoint Protection v9.0.32.60)And it says (as you can see) ‘Successfully Installed’, but Webroot Console online says nothing change. Soo… I don’t know what’s going on.Hope they fix it in the near future, since there is no easy way from WEBROOT to update antivirus, not even force to update, not even in the console.. the only antivirus at any level (personal or enterprise edition) that I know for decades that doesn’t help you to update their product in any easy way. Go figure.
How do I delete old phones and add new ones?
Hello, I just renewed my membership and it seems that it will not scan my MacBook Pro. I go to a college that uses examplify and am wondering if anyone knows if that software has ruined my scanning on my webroot security. I have not had this issue until my school had changed to this test taking software. It always wants me ti disable my virus protection and I always say no. So I am wondering if the examplify software has messed it up without my permisson. I also would like to know how to fix this porblem with my webroot so it will scan. I go into the app/ file whatever you would like to call it to go ahead and run a scan on my computer, everythin works normally until i click scan my computer and it will run for about 3 seconds and then say scan cancelled. What can i do to fix this.
How do I clear previously used drop down that appear when I click on a different sites search bar ?
Why am I unable to access the Webroot console on Webroot mobile? When I click on the Webroot mobile app it takes me to a Chrome web page.
I downloaded the webroot app on my Google Pixel 4a(5G) running Andoird 13 I go to create an account but it wants a keycode to create an account. How do I get a keycode before creating an account. Typically software works like this… Create account → Purchase Product → Get keycode → Enter keycode → Activate product. This app is asking me for what normally happens in step four but wants it in step one before I even have an account. Where do I get this keycode to create an account? There are no instructions in the app.
I have had a Webroot account for years, and I can no longer find my password. I have just purchased new computers and want to add them to my account and delete old computers. Plus, I suspect I may have multiple accounts linked to an old email address that we no longer use. How can I find out?
Is it possible to disable the training modules and only send out phishing simulations? I don’t want to annoy customers with a bunch of training when all they want is to test if their employees are clicking through phishing emails.
Hello everyone,My company is using Webroot SecureAnywhere for Business. We are trying to deploy an application that may require us to turn off webroot. Everything I’ve seen shows how to do so manually via the client’s GUI. This is too time consuming as we have dozens of endpoints. Is there a way to shutdown webroot via powershell (or any other automated way), install what I need, then turn it on again? I know the security implications of this and understand why this may not even be possible. But I just wanted to make sure.
Greetings,I bought Webroot Internet Security Plus | Antivirus Software 2022 |3 Device |1 Year Download for PC/Mac/Chromebook/Android/IOS + Password Manager from Amazon; and I do not know how to download it to my chromebook. I don’t see the instructions.Could you please help me?
